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Chapter List (50) Free
- 1: foreword
- 2: Chapter 1 Eloquence is a kind of capital
- 3: Chapter 2 Create a perfect speaking image
- 4: Chapter 3 Getting Rid of the Fear of Public Speaking
- 5: Chapter 4 Grasp the initiative of speaking
- 6: Chapter 5 Improving Oral Expression Skills
- 7: Chapter 1 Praise: Be Creative and Scale
- 8: The second chapter is implicit: easily achieve the effect of the winding path leading to the secluded
- 9: Chapter 3 Questions: Getting the other person to talk more
- 10: Chapter 4 Sincerity: The Best Way to Speak Socially
- 11: Chapter 5 Listening: Be a Patient Listener
- 12: Chapter 6 Criticism: Harsh Words Are Pleasant
- 13: Chapter 7 Rejection: Saying "No" Just Right
- 14: Chapter 1 The Meaning of Humor
- 15: Chapter 2 The Wisdom of Humor
- 16: Chapter 3 The Ability to Humor
- 17: Chapter 4 The Power of Humor
- 18: Chapter 5 The Art of Humor
- 19: Chapter 1 Communication Art: Communication is the Essence of Leadership Eloquence
- 20: Chapter 2 The Art of Motivation: "Top Hat" Really Works
- 21: Chapter 3 The Art of Coordination: Misunderstandings and Contradictions Must Be Solved
- 22: Chapter 4 Eloquence in Recruitment Interviews: Playing a Good Game
- 23: Chapter 5 Eloquence when assigning tasks: more suggestions and more consultations
- 24: Chapter 6 Eloquence in the face of the media: the requirements for leaders in the new era
- 25: Chapter 7 Eloquence when presiding over a meeting: embodying the quality and ability of a leader
- 26: Chapter 1 Quality: The Intangible Capital of Speech
- 27: Chapter Two Title: The Inner Soul of Speech
- 28: Chapter 3 Materials: The Bone and Flesh of a Speech
- 29: Chapter 4 Speech Draft: Main References for Live Speeches
- 30: Chapter 5 Preview: Careful preparation is the most useful body armor
- 31: Chapter 6 Style: Building Your Brand of Speaking
- 32: Chapter 7 Speech Classification: Specific Types and Specific Treatments
- 33: Chapter 1 Developing Customers: Customers are by your side
- 34: Chapter 2 Make an Appointment for Clients: Prepare for a Heart-to-Heart War
- 35: Chapter 3 Visiting Customers: Talking to Customers Face to Face
- 36: Chapter 4 Product Introduction: Highlighting Selling Points and Attracting Attention
- 37: Chapter 5 Dealing with Objections: Responding Skillfully and Alleviating Concerns
- 38: Chapter 6 Telephone Sales: A Silver Thread Decides the Closing or Not
- 39: Chapter 7 Dealing with Excuses: Turning Rejection into a Sales Opportunity
- 40: Chapter Eight Bargaining: Making Customers Willing to Pay
- 41: Chapter 9 Complaint Handling: Doing According to Customer's Requirements
- 42: Chapter 10 Collection of Payments: Repayment is the last word
- 43: Chapter 1 Preparations for Negotiations
- 44: Chapter Two Speaking Strategies During Negotiations
- 45: Chapter Three: How to Master Negotiations
- 46: Chapter 1 Psychology in Debate
- 47: Chapter Two Strategies in Debate
- 48: CHAPTER 3 EXPRESSION IN DEBATES
- 49: Chapter 4 Contingency Techniques in Debate
- 50: Chapter 5 Defensiveness in Debate
