Chapter 26 Chapter Twenty-Four

Caoyang New Village is quite famous in Shanghai. Caoyang New Village was established in 1951. It is the first worker's new village in Shanghai named after Chen Yi, the first mayor of Shanghai.Caoyang New Village is located in the middle of Putuo District. It is named Caoyang New Village because it is between Caojiadu and Yangjiaqiao.It is said that during the Wanli period, a large family surnamed Cao from Anhui moved to the south bank of the Suzhou River, and gradually formed the Cao family house. In order to communicate with the north bank of the Suzhou River, the people surnamed Cao set up a ferry on the riverside, so it was called Caojiadu. The ferry is about today's Caoyang Road Bridge. oo.This area is the place where merchants first set up factories since the opening of Shanghai, such as oil mills, flour mills, silk reeling mills, yarn mills, etc., except for the urban poor, most of the recruited workers came from Jiangsu, Anhui and other places.Workers gather here for many days and build houses here, gradually forming a market.Mayor Chen Yi chose the Workers' New Village here, probably because it was the first place where the Shanghai working class was born.Open the "Jiefang Daily" on June 30, 1952, and you can see the photo of Pan Hannian, the then deputy mayor of Shanghai, waving to the advanced workers who moved into the new village at the inauguration ceremony of Caoyang New Village that day. At that time, Pan Hannian was in full bloom , the smile is as bright as the sun.And those who smiled brighter were the representatives of advanced workers, they were Yang Fuzhen, Lu Agou, Yi Shijuan, etc. As a reward, they were the first batch of workers to live in Caoyang New Village.

Today, the scale of Caoyang New Village has expanded from one village to nine.There are a total of 17,000 households with a population of 94,000. There are more than 200 units affiliated to the central government, cities, and districts in the jurisdiction.In the implementation of the three-step strategy in Shanghai, Caoyang New Village is the first batch of pilot units for civilized communities.In the past 10 years, Caoyang New Village has successively won 6 national advanced titles and 38 Shanghai advanced titles.Caoyang Xincun Street has created 20 firsts in the city.It was once named the Shanghai Red Flag Collective by the Shanghai Municipal Party Committee and the Municipal Government. In 1995, it won the best street in the country and the three-star street in China.

The author's biggest feeling during the interview in Caoyang New Village was to appreciate what resource sharing is. All kinds of resources owned by the community are called community resources, which can be divided into economic resources, material resources, geographical resources, human resources, cultural resources, technical resources and information resources if they are divided into categories.Some of these resources belong to the street, and some belong to the unit. In the past, most of them did not communicate with each other, and they were only used by the unit or the system for their own use.This characteristic of closed access to resources as a privilege or group benefit has distinct monopoly and feudal characteristics, and it is incompatible with terms such as openness and modernity.

The quality and quantity of resources owned by different communities are different due to the conditions of community formation and the differences in geographical location.It is determined by the development process and characteristics of the community, and the resource layout, configuration and use degree of different communities are different.In this way, how to use a new concept to consider and plan resources in community construction, break the resource blockade of streets and units, and remove the walls and boundary markers between them has become a progressive attempt and a beneficial exploration for each block.

Caoyang New Village is a successful example. Zhang Yuhui, Secretary of the Street Working Committee of Caoyang New Village, led the author to visit Caoyang New Village.Over the past few decades, this original worker's new village has become full of high-rise buildings and traffic, and the pavilions in the community are full of vitality.Although the old mother is very old, there are always new poems blurted out, whether it is the content of the singing or the form of expression, they are all excellent.You see, the heroic posture of the 75-year-old mother Zhao Aiying raised her arms to conduct, quite like the demeanor of the famous female conductor Zheng Xiaoying. Many foreigners watched her performance and thought she was from a professional class. Jiang Weimei, 63 years old, plays the piano well.Seeing her wearing a floor-length dress, with a high bun, thin powder and daisy, sitting gracefully in front of the piano and playing skillfully, you will think that she is a professional orchestra player. 67-year-old Sun Peiling moved from Caoyang New Village to Yugu Village in Jing'an District more than ten years ago, but she cannot do without the Old Mother Choir and still participates in various activities of the choir.Some old mothers live abroad with their children, but finally they can't bear the loneliness and feeling of loneliness. They leave their children and return to the warm embrace of the old mother's choir.

The old mother choir has always maintained about 60 people and insists on rehearsing every week. They can not only sing Chinese songs, but also foreign songs.They also wrote and directed some programs reflecting the life of the elderly in Xincun, such as "Happy Ligelai", "Happy Old Age", "We Love Planting Flowers", and the song and dance "Let's Go Traveling", etc.The choir not only enriches the spiritual life of the elderly, but also activates the cultural life of the community.At the same time, their figures often appear on the stage of various large-scale celebrations in Shanghai, and they are a beautiful landscape in Shanghai.They also often participate in foreign affairs activities, perform for foreign guests, and hang out with them.At the end of the reception performance, foreign guests are often invited to dance a song "Solitaire Dance", which makes the visitors involved in the cheerful melody, or dance with the guests for a night of relaxing and pleasant ballroom dancing, which often makes foreign guests admire and feel happy.

One of the secrets of the old mother choir's constant performance is resource sharing.The cultural center provides rehearsal and performance venues for free, and the teachers of the cultural center train, rehearse and guide the old mother choir free of charge, creating good external conditions for their development and improvement.Because the teachers are young and lively, active in thinking, and have high professional skills and artistic qualities, their intervention has injected fresh blood into the old mother choir.The author paid special attention to the instructor of the choir. She is a cadre of the district cultural center in her 30s. I asked her why she lived beside the old mothers without paying any compensation, and what was her true inner thoughts?She told the author: In doing so, I am not only paying, but also gaining a lot.Although the life has been enriched and enriched, people's spiritual outlook also appears young and cheerful.My children, old colleagues and neighbors all praised me for being young and energetic. These are the gains I got after joining the old mother chorus.

Teacher Zhang once said such a sentence, which I will keep in mind.Teacher Zhang said: Some of us old people wanted to sing, dance and be beautiful when they were young, but they couldn't realize it because there were no conditions at that time.But now after participating in the old mother chorus, his long-cherished wish has come true.Whenever the chorus team has activities such as performances or performances, everyone will dress up and participate in the activities.I will take it seriously myself, dress up and go to the event like a grand festival, and never ask for leave unless there are special circumstances.Now I feel that the old age life after retirement is very fulfilling and enjoyable.The gray shades of early retirement have been completely eliminated, all thanks to the training of the teachers and the collective influence of the chorus.Here, I would like to sincerely thank the teacher!

Because of my own gains, I also introduced two retired factory managers and a retired engineer in the factory to join the chorus. They all have the same feelings and gains as me. There are many examples of old mother choirs in Caoyang New Village.Resource sharing has enabled street culture to flourish, and mass cultural and entertainment activities are flourishing.Caoyang Xincun Sub-district holds Caoyang Spring Art Week every year. Each session has a theme, such as the motherland is in my heart, spring is full of Cao Yang, etc., and has been held for eight consecutive sessions.Known as a celebration of the community and a festival of residents.The street also often organizes singing, painting, photography, calligraphy and other performances, exhibitions, competitions and other activities in line with the characteristics of young people, creating good conditions for enriching the after-school life of young people in the community.

The resource sharing in Caoyang New Village is not limited to cultural resources, and some social organizations, economic organizations, and social organizations have also joined the team of resource sharing.The extensive use of various resources marks the deepening of community spiritual civilization and the improvement of civilization.Caoyang New Village is getting more and more beautiful, and its reputation in Shanghai is getting bigger and bigger.A few years ago, the famous foreign comedian Dashan praised the Caoyang Village in Shanghai at the Spring Festival Gala held by CCTV. After that, many foreign guests came here admiringly. They became Caoyang people for a day, and Caoyang Street has the capacity to receive 500 foreigners at the same time. capacity of guests.All foreign guests who have lived here, when they left Caoyang New Village, they all stretched out their thumbs and said: Caoyang!Cao Yang!Several friends from the Osaka Christian Youth Language Study Group in Japan lingered after participating in the family cultural gathering held in Caoyang New Village. They said: Goodbye, Shanghai, go back and accumulate more money, and I will come back next year.

Since its establishment decades ago, the Old Mother Choir has received tens of thousands of foreign guests and compatriots from Hong Kong, Macao and Taiwan, and has been well received by visitors from more than 100 countries and regions, leaving a deep impression on every group of foreign friends.An American friend said excitedly after having a party with the choir: I have been to most countries in the world, and I have seen the performances of many world-famous actors, but your performances made me feel the most touching, wonderful and unforgettable.After watching the performance of the old mothers choir, a Danish woman couldn't help herself to go on stage to sing and dance with the old mothers. During the break, the old mother hurriedly handed over towels and orange water. Mom's side.This is my happiest day.The daughter of the President of Turkey is a serious person. The officials accompanying her told the old mothers that she has never shown a smile in China.However, when the old mother's performance of "Happy Ligelai" ended, she smiled sincerely. She walked onto the stage and hugged the old mothers cordially, thanking the old mothers for giving her a wonderful evening.Mies, chairman of the German Communist Party, said after watching the performance of the old mothers, I was very happy to see the Chinese elderly gather together to pursue the joy of life and spend their old age with confidence.Your happy life has once again proved the incomparable superiority of the socialist system... The old city is part of the history of Shanghai.For example, its Shikumen, its seventy-two tenants.It once entered people's memory together with the prosperity of Shanghai, just like Beijing is composed of many courtyard houses.But at the same time, its poverty and helplessness belong to the old things in the south of the city... The Zihua Community under the jurisdiction of the Houjia Road Neighborhood Committee of Yuyuan Street is such a community.The whole community is full of typical old Shikumen houses, belonging to the second-class old village, with more than 400 residents.The author once went to residents' homes accompanied by cadres of the neighborhood committee, and walked through the houses, only to feel layer upon layer.Immediately, I felt a lot of emotion in my heart. There is a saying that the difficulty of living is that the leaves are still thick.That is to say, in one life, a person will encounter as many hardships as there are probably more hardships than leaves on a tree.If you come to Zihua District and you see old dilapidated houses, dry and cracked walls, twisted water pipes and sundries piled up like hills, you will see the real old city.Life in the Pudong Development Zone is life as bright as the sun, and life in these dark tones is also life.However, the people who live here do not reject life, they love life.Although the community is very old and old, like a yellowed old photo, the years have eroded them to be colorful and blurred, and even some are incomplete, but people still repair these old photos in life with great enthusiasm. The following is the work log of the Houjialu Neighborhood Committee, which the author discovered during the interview, when it was rectifying public areas, strengthening hardware construction, beautifying the living environment, and creating a civilized community. However, the remediation work has not been smooth sailing, and many residents do not understand.Because our area is a frozen land in the old city, residents have the idea of ​​muddling around, thinking that the house will be demolished anyway, and they will not cooperate with the renovation. Some residents pile up debris in the public area to occupy a place. To save money, we threw out the rubbish and sundries, and she picked them up again in a blink of an eye, and some of them came to me to grab.In response to these situations, the cadres of the neighborhood committee patiently and tirelessly publicized the importance and necessity of building a civilized community, the relationship between environmental improvement and residents, and mobilized party members, group leaders, and activists to take the lead starting from Lane 68 of Zihua Road to Hou Home roads stretched out, houses were renovated one by one, and carts of garbage were brought out of the alleys.After the renovation, the residents saw that the corridors were unblocked and the courtyard was tidy. They sighed and said: If it weren’t for the cadres of the neighborhood committee to nagging, every Thursday morning would not be shaken, moving, sweeping, and mopping, especially in the high temperature season. , Everyone was sweating profusely, and their clothes were soaked, and God was finally moved. Some residents brought tea and some soda.Now the residents are no longer disgusted with throwing rubbish, but ask my 41 Neighborhood Committee to help clean it up. Now the community environment is much cleaner, and the residents are quite satisfied.Since the beginning of this year, more than 100 tons of garbage have been cleaned up, but according to the standards of a civilized community, there is still a long way to go, and the battle for rectification will continue. In the renovation of public parts, we generally notify the residents in advance, but there are always individual residents who do not know, and the residents are not there, and we throw away the things they need, what should we do? When residents come to us after an unpleasant incident, we always do the work of explaining or apologizing or discussing remedies first.Residents are mostly reasonable as long as we are sincere.For example, a resident of Zihua Road went to the countryside to sweep graves, and when he came back, he found that his small hardware toolbox had been thrown away, and he was very annoyed.The block leader came to apologize, but he was still not happy.The leader of the neighborhood committee took the initiative to come to the door again, and apologized again, explaining that it was caused by the negligence of the neighborhood committee, and should have opened it to have a look at that time, so that such a problem would not have occurred.The old couple saw the sincerity of the leaders of the neighborhood committee, and finally forgave us.There was another family with several three-to-four-meter-long angle irons in the corridor. This time, migrant workers from other places participated in the throwing of rubbish, and the cadres of the neighborhood committee did not pay attention. They threw away the angle irons. The first time I came to the neighborhood committee, I reflected that the house at home is small, and the angle iron will be used for the attic.Considering that his family was in difficulty, and the corner iron could not be found, the neighborhood committee paid 100 yuan in compensation.Another resident is a retired old teacher. Her husband loved quyi and left behind a pair of small drums for soundtrack. When she found out that her husband’s belongings were thrown away, she was so anxious that she was about to cry. We helped her find it as soon as we heard it. Fortunately, The garbage truck has not left yet, so I retrieved it from the garbage dump of the garbage truck at the entrance of the alley. Therefore, the party branch always reminds everyone that the work should be done ahead of time, a few days' notice should be given in advance, and residents' consent should be obtained in advance to avoid such incidents. After the overhaul of Lane 68 of Zihua Road was over, the Revolution of Stove 17 was put on the agenda, and three unifications should be achieved: unifying the stove, unifying the wall cabinets, and unifying the water bucket.Since it is difficult for the residents to pay for the renovation of the kitchen, we chose No. 17, Lane 68, Zihua Road as a pilot project, and the construction started after the neighborhood committee conducted ideological work with 3 households.As for the decoration, the cadres of the neighborhood committee are all laymen. They only have some impressions left by visiting the Wangma Neighborhood Committee of Dongjiadu Street, and they have no idea how to design it.First of all, locate and divide the stoves of the three households, and determine the height of the stove and the size of the wall cabinet.During the construction, we stood aside and watched the migrant workers laying bricks, and immediately reworked when we found problems, so the progress was relatively slow.We ran around the alley every day, and visited again and again. Finally, the stove was built, the tiles were pasted, the wall cabinets were finished, and the old wires were replaced.The original dirty, messy, and poor kitchen appeared in front of the residents with a brand new look, a bit like a new public housing.The residents rushed to visit, and they were a little moved by seeing it, and some also started to act.After the first model building was completed, the second and third buildings were built. Some residents hired people to decorate it themselves, and some residents renovated part of the kitchen.Afterwards, we carried out level uniformity again. After a period of practice, the cadres of the neighborhood committee also gained some experience. The uniformity rate of the common parts of this alley reached more than 50%. Shikumen houses have a strong human touch, door to door, window to window, hearth to hearth, as close as a family.However, there are also times when the teeth touch the tongue, and neighborhood disputes, especially the public parts, are prominent.Since the establishment of civilized community activities, the neighborhood committee has started to strengthen the education of residents to improve the civilized quality of residents.For example, there is a Mr. Sun in Lane 68 of Zihua Road. He used to have conflicts and quarrels with his neighbors over the common parts, and he was emotional.During the mediation, the neighborhood committee combined with the creation of civilization in the community, requiring residents to abide by family ethics and social morality, and hoped that he, as a cadre, should lead by example and set an example for the masses.Later, he took the initiative to reconcile with his neighbors and helped build water buckets.With the deepening of creation activities.Mr. Sun cooperated with the block chief to carry out the work and do a good job in the surrounding environmental sanitation.Individual residents dumped feces and clogged the sewers. He was not afraid of being dirty or tired, so he took the initiative to dig them out with his hands and rinse them with water.He also helped the neighborhood committee draw parking lines in the alleys with paint, and took out potted flowers from his home and put them on the flower racks in the community. Now he has become a community volunteer. Residents living in Lane 68, Zihua Road, have long been familiar with the establishment of a civilized community. From the renovation of common parts, kitchen decoration, whitewashing, and paint on exterior walls, to building flower beds in alleys, installing iron gates, and putting civilized mottos on walls, etc., the alley It becomes more and more beautiful.From the 212 work of the cadres of the neighborhood committee, they deeply realized that the creation of a civilized community is also a practical project, and they cooperate with the work.For example, at No. 12, Lane 68, Zihua Road, there were some conflicts when deciding the location for the kitchen decoration. Xiao Xie, a working employee, had a relatively high attitude. He proposed that he was willing to allocate the smallest space as long as he could cook. Although the two old ladies agreed to decorate, But he hesitated to pay. Thanks to the support of his children, the project progressed smoothly, and the old wires were replaced.Compared with the dim kitchen in the past, it is a world of difference, and the neighbors around have seen it and said it is good.By creating and promoting the improvement of residents' civilized quality, when they see the cadres of the neighborhood committee cleaning the glass and washing the ground, they often say in amazement: You also need to do this?We took the opportunity to publicize and asked the residents to cooperate in sanitation. They nodded and said: We should cooperate, this is where we live.The improvement of the civilized quality of residents has also promoted the unity among neighbors and reduced conflicts.This is really: the old city, the old house, the old house, the old neighborhood, the Shikumen family, friendship and neighborhood. Zihua Community has been rehabilitated, just like an old photo that has been repainted and turned into a color photo.Although it is a historical part, after polishing and renovation, it can still shine brightly and shine with a moving luster.In this regard, Xu Wenhu, a cadre of the neighborhood committee who likes to play with words, summed up the Zihua community in this way: Close the door is a small family, open the door is everyone.Community is home, and every family loves home.Compared with the old city in Shanghai, although Gulangyu Island in Xiamen is roughly the same age, its environment and living conditions are much more beautiful.According to historical records, as early as the Song Dynasty, most of the people living in Gulangyu lived on fishing and farming. Even in the Ming and Qing dynasties, their production methods remained unchanged.Because Gulangyu Island is criss-crossed with strange rocks, it can be used as a defense base, so it was established as a base by Zheng Chenggong, a national hero in the late Ming Dynasty. Zheng Chenggong led his troops to station in Gulangyu Island for four years.Afterwards, it was still restored as a farming land, but there was only a layer of sad memory. The stone walls and the old fortifications, the misty rain and the spring, and the pastoral scenery shrouded in misty rain always reminded people of the gloomy days of the ancestors. eyes.Because of this experience, Gulangyu became a place where patriotic intellectuals in Jiangsu and Zhejiang lingered. Many literati at that time came here admiringly. For example, famous literati Xu Fuyuan, Zhang Cangshui, Chen Shijing and others left a lot of patriotic poems. He also built a deer stone mountain house on Gulangyu Island to live in seclusion, and was buried on the island after his death.Gulangyu Island, which has been watched affectionately by national heroes and patriotic literati, is destined to become a place where extraordinary cultures gather. During the Opium War, Gulangyu was captured by foreign forces. After 1844, due to the forced opening of Xiamen Port, the Qing government gradually lost its sovereignty over customs and port affairs. , hospitals, etc. In addition, a large number of palaces, private villas, and original Chinese-style buildings were built, and it became a museum of international architecture for a while.Most of the buildings on Gulangyu Island are low-rise courtyard buildings, most of which were built in the 1920s.They are mainly influenced by the architectural techniques of Europe, the United States, Southeast Asia and other countries, and at the same time have the local color of southern Fujian.Houses generally use local stone or red bricks, and mostly use round arched corridors, clear water red bricks, red tiles with sloped roofs, teak floor slabs and tiles for the floor, and railings supplemented by strange and unique glazed tile lattices.The various façades of the building often have large Roman-style columns with exquisite carvings and gabled roofs with very different structural shapes.Some buildings imitate ancient palace-style buildings and combine Western European architectural modeling techniques to form an architectural style with unique shapes and strange eave lines.Since retroism was popular in the Western architectural world at that time, and most of the Western designers who came to the East for gold mining were wild and sharp, they had to be amazed when they saw the Chinese-style buildings, so they were deeply infected.As a result, Gulangyu Island has become a paradise for their imagination and imitation. They have left a large number of eclectic and imitation works here. Although they have created crimes on this land, they have indeed created beauty.Now, even in Europe, America, and all over the world, it is difficult to find such a concentrated and complete variety of worldwide architectural specimens. Now, these beauties have been integrated into the unique cultural environment of Gulangyu Island.Surrounding it are not only the dense vines and southern flowers and trees, but also the melodious and melodious sound of the piano... Gulangyu once gave birth to a generation of piano master Yin Chengzong.Now, it has become a base for sending music talents to the country, and a batch of piano prodigies and music geniuses have emerged from here. The volume has exceeded 500.The author once watched a family concert here. When you walk into a house following the sound of the music, you will be surprised if you have arrived at the rehearsal site of a cultural and art group... Gulangyu Island is like a gigantic musical instrument, even if you touch it inadvertently, it will echo with crisp and beautiful music... Refining the life of the community is the pursuit of Wuxi people in the south of the Yangtze River. In the Taihu Garden Community on the north side of Wuxi New District, greening and beautification are the unique skills of the operators of this community: the green space in the center of the community and the green space along the river are the main ones, supplemented by the green spaces in the main groups and the green spaces in front of the house, forming a multi-space and multi-level environment. Green landscape system.Green is the keynote of the community, and it is also the color background that will never change. The changing flowers of the four seasons, such as roses, tulips, camellias, cannas, peonies, etc., play the role of the theme in each season. After singing, I will appear on the stage, and I will dress up the community in a gorgeous way, which is too beautiful to behold.The small bridges, flowing water, green grass, green trees and red flowers are inlaid with residential buildings with novel shapes, rich colors and harmony, giving people a sense of heaven and earth.However, Qingyang Street in Nanchang District launched a civilized building competition in the area, and more than ten distinctive buildings emerged, including student aid buildings, non-smoking buildings, fresh air buildings, green buildings, Yongjun buildings, literature and art buildings, construction teaching buildings, Buildings for the Disabled, Calligraphy and Painting Buildings, Mutual Aid Buildings, etc.No. 4, Nanyang New Village is called the calligraphy and painting building. In this building, every household has its own hobbies, such as painting, calligraphy, writing, or collection.Every major festival, all the residents of the building gather together to spontaneously hold exchange activities on calligraphy, painting and collection.There is a quarterly wall newspaper in the building. It is Wu Wenhao, the head of the household in Room 303, where literary creators publish their works. He was a retired cadre of the Wuxi Textile Bureau. He started collecting stamps in 1985 and has a lot of experience. In 1989, he began to learn calligraphy and painting again, and now he is a well-known community artist. Wang Lijuan in Room 302 was originally a teacher in No. 1 Middle School of the city. After retirement, she began to study flower and bird painting. Every time there was a painting exhibition in the city, she would go to watch and copy it in person. After a few years, she can also paint a commendable painting Freehand flowers and birds. Zhai Jing, director of the city's Civilization Office, said: Wuxi is creating its own culture.For a city or region, it may only take 10 or 20 years to change its material form, but it will take a long time to create a culture. It needs to go through stable material accumulation and rich life. Accumulation, its production process is very similar to wine making, only grains with full grains can produce mellow and sweet wine.Wuxi Dibanshita is good at making rich things and shields, so it is the delicacy of today's life, and gradually grows a unique Wuxi culture.In the evaluation of the five one projects of the two spiritual civilization construction in the whole province, the TV "Road to West China" and "Under the Ginkgo Tree", the tin drama "Blind A Bing", "The River of Love", and the dance poem "Taihu Fish and Rice Town" Many other works have won awards.Among them, the dance poem "Town of Fish and Rice in Taihu Lake" won the Cultural New Drama Award of the Ministry of Culture, the Xi opera TV series "Pearl Tower" won the second prize of the National TV Drama Film, and the prose "Submerged Splendor" won the Lu Xun Literature Award.We also extensively carried out the activities of learning science, learning culture, and learning technology in the city, promoted the practice of the first, second, and third family reading projects in Jiangyin City, and organized the creation of a thousand-volume library for hundreds of villages (residents).In order to promote reading activities for all, we also held family reading festivals, cultural book fairs, and carried out special cultural family evaluation activities.The first, second, third, fourth, and fifth projects of family reading have been carried out in the suburbs and rural areas in an all-round way.The implementation of the knowledge project has promoted citizens to form a healthy and progressive lifestyle, and promoted the formation of a good social trend of learning knowledge, advocating science, and being proactive. Over the past few years, the city's mass cultural activities have been colorful and continuous.The Taihu Art Festival held every year has more than 50 activities and more than 300,000 participants.The thriving square literature and art, with flexible and novel art forms and rich and colorful life content, attracts the masses to watch.There are an average of more than 60 square cultural activities organized by cultural departments and regions every year, which not only enriches the leisure life of the masses, but also creates a strong urban cultural atmosphere.In recent years, distinctive community mass cultural activities have also been carried out lively.The Spring of Qingming Bridge in Nanchang District, the Autumn of the Ancient Canal, the Wuxi Rice Market Art Festival in Beitang District, as well as community art performances, sports festivals, Xi opera festivals, poetry festivals and other cultural activities have their own characteristics and effectively promote The construction of regional spiritual civilization.While prospering culture, we attach great importance to cultural market management.Do frequent and repeated grasping, so that the cultural market can better enter the track of legal management, and become one of the advanced areas of cultural market management in the whole province. After 1996, we further implemented the cultural life policy according to the spirit of the central government, established a special fund for the construction of cultural undertakings, and increased investment in indoor cultural undertakings. Cultural centers and cultural activity centers with relatively complete functions, standardized management, and meeting the needs of local residents have been built in 6 urban areas. Three-level cultural websites of district, street, and neighborhood committees have been basically formed. There are more than 100 libraries.During the 8th Five-Year Plan period, we invested 535 million yuan in radio, television, culture, health, and sports in the urban area alone.Urban and suburban radio and television coverage reached 100%.Municipal cultural facilities have also developed rapidly, and a number of landmark projects of the city's spiritual civilization have been built, such as the Revolutionary Exhibition Hall, the New Stadium, the Library, the Municipal News Building, the Broadcasting Building, and the Taihu Entertainment City.These hardware facilities have created good conditions for the growth of our Wuxi culture. Amidst the sound of oars passing through the ancient canal and the melodious sound of the piano playing against the moon in Erquan, the people of Wuxi are creating their lives delicately.There is heaven above, and Suxihang below.This newly revised folk song is the praise won by Wuxi people with their own creative labor. In the winter of 1988, the supply of winter vegetables and winter coal in Tianjin was in short supply.At that time, a relative who lived on Wuma Road in Hebei District called the author and complained that his legs had become thinner after standing in line these days, and he still hadn’t bought enough vegetables and coal.He even begged me to ask if there was a car going to Tianjin along the way, so that I could pick him up some more. It was this winter that in order to alleviate the panic and life pressure of the people, Zhang Haosheng, the mayor of Heping District, Tianjin, issued a death order to all cadres in the district government and the streets: any cadres will be killed before the masses buy enough coal and vegetables. You are not allowed to buy the items you need, and those who violate the rules will be punished severely. With the matter of the cadres in Heping District, the practice of planning for the common people first deeply moved the common people.The common people have nothing to repay, and after much deliberation, they came up with a good idea. Can we set up an award to reward our good public servants! The first person who came up with this idea was Mrs. Zhang Jingzhai, director of the neighborhood committee of Chongqing Street.As soon as she shared her idea with everyone, they immediately got unanimous approval. They said: No money, no rewards, just reward our good public servants!Line up the cadres in the streets in the district and weigh them in the hearts of the common people. In this way, we can count them all! This is a trick, but also a creation.Over the years, cadres have only been used to awarding awards to the masses, but now they are about to be judged by the masses.That is to say, the performance of cadres should be left to the masses to judge.The masses hold the honor and reputation of the cadres in their hands. Although they cannot play a decisive role in the future of the cadres, they can have a decisive influence.There is no doubt that those who gain the support and trust of the masses will have a bright future. This popular project from the neighborhood committee and the community has been supported by the leaders of Heping District. The Heping District suddenly became lively.It’s been a long time since I had such a passion, like a spring tide surging in my heart, no matter who it is, a grandpa and an old lady in their 70s and 80s, or a child who is going to school, they will also put the names of the cadres of the bureaus and committees in the district. On the lips, they call them by their first names, Zhai Xilin, Gao Zhengshan, Ma Shukun, Si Changhe, Han Jinhua, etc., as if these cadres are their family members.Every resident holds a sacred vote in their hands. They look for their favorite leaders like fans love stars, and hang flowers of trust and honor on their chests. Grandma Li Yuehua, who is over 90 years old, cast her vote for District Court President Zhai Xilin. Grandma Li is already seventy years old, and it is said that this age should be the time to take care of her life, but the peaceful life of the old man has been destroyed by troubled housework.Unfortunately, her son passed away before her, and only the widow and grandson were left in the family. Presumably, the grandson had reached the age of marriage. For the sake of the grandson, the old man decided to give up the house he lived in and live with his daughter-in-law.Unexpectedly, the house was given up, and the grandson married his daughter-in-law happily, but she and her daughter-in-law couldn't live together.When Grandma Li walked out of her daughter-in-law's anger, she realized that she was actually a person with no tiles on the top and no place to stand on the bottom.Grandma Li is determined to return to her house. Someone made her go to law. In this way, an old man in his nineties met Zhai Xilin, the president of the district court. A paper of complaint was handed over to Zhai Xilin, and he immediately ordered the relevant departments to file the case quickly, try the case quickly, close the case quickly, and execute the case quickly.Zhai Xilin said, when I think of an old man in his 90s wandering alone on the street, I can't bear it.There are elderly people in every family. Their parents, grandparents and grandparents are also our elders. We need to care for them and give them a happy and warm environment.If they encounter injustice or injustice, our laws will bring justice to them and give them a clear sky! Grandma Li's case was quickly sentenced.Before this, the neighbors in the neighborhood gave her a lot of wind, saying that the current lawsuit does not go through the back door and does not give gifts, and the New Year's Day is pressed to the New Year's Eve. Who will pay attention to you, an old woman, so think of something else as soon as possible.These words made the grandmother want to hang herself.She has no savings and no family property, how can she afford to go through the back door, it seems that she has to resign herself to fate.Just when she was disheartened, a judgment of the district court came down, and the law returned to her what should have belonged to her. From then on, she remembered Zhai Xilin's name. A name that a 90-something granny can remember, and one that people certainly won't forget.The results of the selection of the top ten public servants came out, and Zhai Xilin was on the list! The family of Yu Yanling, a student of Yaohua Middle School, voted for Gao Zhengshan, Secretary of the Party Committee of Jiefangqiao Sub-district Office.Yu Yanling's parents are disabled, but Yu Yanling is both healthy and outstanding.She has known her own uniqueness since she was sensible. At home, she wants to use her health to make up for the shortcomings of her parents. Outside, she wants to use her excellence to correct people's eyes.If it is said that every family has a piece of sky, then she was born to mend the sky, because the sky of their family has a corner of the sky collapsed.Since elementary school, she has learned to work part-time. She goes to restaurants to wash dishes and wash dishes for others, and babysitters for others at home. As long as she can earn money, she will do everything.Children of her age are carefree, but she learned to be sad and gloomy too early.And melancholy and gloom made her mature prematurely.她从不因家境贫寒而失去信心，也不因困难多多而丧失进取的勇气。她从上小学一年级起就是好学生，并且把好学生的荣誉一直保持到考取耀华中学。 耀华中学是天津市的名牌中学，其地位相当于北京的人大附中，上海的敬业中学，考取者都是佼佼者，俞艳玲靠着自己的努力跻身进去，想来比别人更是不容易。进了中学之后，俞艳玲又被选上了全校的学生会主席。随着学习的升级，学费也随之翻番，生活费用也随之加大。这对原本靠自己打工挣钱交学费的俞艳玲来说，失学的危险时刻像雾霭一样弥漫在她的周围，尽管她极力想挣脱出去，但危险总是挥之不去。 就在俞艳玲最困难的时刻，高正山推开了她的家门。 一间只有十多平方米的家，却盛着那样深重的困难。看着蜷缩在床头的老人，看着瘦弱的小艳玲，高正山的眼睛湿润了，他含着泪对小艳玲说：你是个要强的孩子，你的事情我全知道了。但我知道得太晚了，来家也太晚了。从今天起，咱们街道和你一起撑起这片天！ 小艳玲从没有过这样的经历。她被一个街道领导含泪注视着，慈祥的目光像暖风一样吹过来。她突然想起了无数次孤独穿行在大街上的情景，那时她觉得街道是冰冷的，就像在空寂的山间里行走，相随的只有自己瘦削的影子，能倾听的只有自己的回声。但现在她对街道有了全新的认识，街道原来是有温度的，有人性的。那样一个形状各异五彩缤纷的街道忽然就幻化成一个人的模样站在自己面前，并且握着自己的手娓娓而谈。小艳玲听着听着，眼泪下来了。 高正山回到办事处，向工作人员讲述了俞艳玲家的遭遇。他说，一个那样残缺不全的家庭，却拥有这样一个健全的优秀的精神品质，他们默默忍耐，有困难自己解决，有问题自己消化，他们一不向国家伸手，二不怨天尤人，并且始终相信生活会变得更美好，这是多么可爱的一家人呀。但是，他们应付急难的能力毕竟是有限的，是应该由我们加以援手的，我们是政府的一级组织，是共产党培养教育出来的干部，我们有责任把温暖送到他们心中。对人民群众的疾苦麻木不仁，还算是共产党员吗？ 高正山神情庄重地从口袋里掏出自己的工资放在办公桌上，说，这是我的一点心意，我替小艳玲募捐了，请大家慷慨解囊110元、20元、30元…… 一双手、两双手、三双手…… 先从街道干部捐起，然后又扩散到社会上，一个扶危济困基金会率先从解放桥街道办事处成立，始作俑者就是高正山本人。 他从俞艳玲一家的遭遇推想到了另外需要救助的人们。经过认真盘查，全街道需要帮扶的对象有32户。 那么，整个和平区，整个天津市有多少需要帮助的人呢？于是就成立了扶贫济困基金会。 Where does the money come from?高正山说，党员捐，干部捐，人大政协大会代表捐；走单位，串部门，一有机会拉下脸来就化缘……当小艳玲定期从高正山手中接过为数不多的补贴费时，当全街道另外31户贫困人家都得到相应的救助时，当扶危济困基金会像春风一样吹拂在全市贫困家庭成员心头时，人们就会联想起公仆这个称谓来…… 马树昆是和平区公安局局长。一天，他接到一封群众来信，来信没有地址，内容却是生死之托。写信者以决绝的口吻对人世做最后的告别，她此去将赴黄泉，临去之前有一事相托，请他把一沓存折转送到母亲手中。这是她辛劳一生的积蓄，共有9万元整。 这封信写满了5页纸，一把辛酸泪，页页幽怨情。马树昆从这封绝命信中看出了来信者的犹豫和彷徨，而犹豫和彷徨说明她对人生还有几分留恋。而这几分留恋就会为他救人争得宝贵的时间。 马树昆立刻全局动员，命令全体警员一定要像破大案要案那样迅速找到写信者。 先找到她的母亲，没有找到。又找到她的单位，仍没有找到。循着亲友的名单一一查找，还是没有找到。 马树昆急了，保护人民群众的生命安全与打击犯罪都是警察的职责，就像一个硬币的两面。倘若挽救不了一个年轻者的生命，对于他这个公安局长来说，同样不可饶恕。他动用手中一切可以利用的权力，利用新闻媒介，在电视、电台上去呼唤，在报纸上去寻找…… 整个天津市似乎都在呼喊：回来吧……终于在上海找到了写信者。 几经周折，她终于安全返回天津。 马树昆悬了许多天的。这才一下子落了地。 写信者见到马树昆，她长跪不起，额头磕得地板咚咚响。马树昆把那些存款单交给她：你看看，够不够数。 女子千恩万谢地走了，她又重新获得了生活的信心…… 信心来自无数素不相识的人发自内心的关爱，也来自一位公安局局长。 正是从这次寻找写信者事件中，人们牢牢记住了马树昆的名字。 除了翟西林、高正山、马树昆之外，还有送水观音韩金华、顺心火神陈林、温暖使者王教恭、模范交警司长河等等，他们都是十佳公仆获得者。尽管这项奖一没奖金二没物品，但他们都说，这是他们有生之年获得的最高奖赏。 1996年11月13日《人民日报》一个署名米博华的先生这样评价说： 各种评优活动见得多了，但像天津和平区评选十佳公仆有那么多老百姓热情参与的，并不多见。连续8年，每年发出一两万张选票，回收率都在90%以上，确实难能可贵。老百姓对政治参与的态度本身就说明他们对国家建设怀有充分的希望和信心。虽然踊跃参与这项活动的人各有其想法和理由，但有一点是不可否认的：他们并非只为自家的柴米油盐操心，而是对干部的思想、作风、品行、能力和政绩也很关注；他们并非居于一隅、诸事不晓，而是对于干部的一言一行、一举一动也时时刻刻在观察与思考；他们并非对干部为老百姓奔波操劳视而不见，无动于衷，而是受惠滴水便报以涌泉。群众对好干部的崇敬是发自内心的，对他们的支持也是十分慷慨的。 和平区评选十佳公仆的主体是老百姓，没有奖金和奖品，只有荣誉称号。但是它的意义和效应是多方面的。信任无价，口碑无字，但包含着比奖金和奖品更厚重的感情、更深刻的思想和更为宝贵的精神财富。荣誉由人民授予，而这笔精神财富却被全社会所分享。 人们特别是党员和领导干部，不应该忽视每张选票所包含的丰富内容。选票汇总的，是值得党委和政府仔细研究的政治信息，是对于部进行思想教育的重要教材。8年来，和平区有80人次45人当选区级十佳公仆，有12人连续三年当选。为什么有的干部德政可歌、贤名犹着，屡屡折桂，从群众的心秤上我们可以具体生动地勾画出新时期好干部的形象以及为公仆者所应具备的全部关键要素：廉洁、勤政、务实、质朴、有政治责任心又具有突出的能力。当选的十佳公仆岗位不同，经历各异，但在这一点上总是相同或相似的。群众满意、欢迎什么样的干部，不满意、不欢迎什么样的干部，在一张张选票里表现的了了分明。这应该是所有干部正衣冠、知人心的镜子，也是公之于众的是非善恶的标杆。和平区委、区政府的干部们正是从这些无声的选票中体会到从政况味的。评选十佳公仆对于干部是最直接的激励和监督。干部即使是高级干部，也需要不断地教育和自我教育。一贯良好，永远良好，谁也吹不起这个牛。教育和自我教育的途径可以有多种，但是请群众会诊，请老百姓品评，不失为一个重要的办法。评选十佳公仆，榜上有名的毕竟是少数，但整个活动却无异于对大多数干部的一次会考。从街道管理部到职能部门，从最小的干部到较高级的干部，层层择优，级级评议。干部置身其中可以说是千般感触，万种心情，披沙捡金，熔炉冶炼，或多或少或深或浅的总会有一些收获。正如有的同志所说：评上公仆，好像进了玻璃瓶，群众从四面八方能看到你，你只能做得更好。重要的是，评选活动造成一和氛围：群众用选票直接表达他们的好恶，直率、尖锐、真实，鞭策的是不贤不廉，弘扬的是全心全意为人民服务的榜样。 吏治清廉才能民风淳淳。如果干部思想作风乌烟瘴气，那么民风恐怕也好不到哪儿去。和平区评选十佳公仆活动的一个直接效应就是，不仅使更多的老百姓了解干部的甘苦，参与活动的群众也受到教育。不可否认干部的表率和榜样作用对于群众潜移默化的影响是巨大的。和平区志愿者活动、社区教育、社区文化、社区环境之所以搞得好，主要原因是干部的精神状态好。正如有的群众所说：干部的形象就是国家的形象。的确，干部的思想作风正派，对于促进两个文明建设特别是精神文明建设形成良好氛围，是至关重要的。 天津市和平区在全国率先开展评选十佳公仆活动，从而引发了社区内部蓄之已久的旺盛活力，人民群众中再一次激情满怀地投入到社区的各项建设中，比如开展社区志愿者服务，办好区街两级教育中心、加强社区文化建设和创造文明小区等等，取得了显著的成效。天津市和平区的另一个贡献就是它把社区创建活动不仅引向群众，而且引向了领导，引向了干部，这就把上上下下的积极性都调动起来了。笔者采访了诸多城市和诸多地区，许多关心精神文明建设的有识之士不无忧虑地告诉笔者，精神文明建设搞得好坏起决定作用的是领导而不是群众，精神文明建设能否成功的重要标志要看干部是不是充分发动起来了。 这种忧虑和担心在天津是不存在的。 和平区十佳公仆活动已经开展了12个年头，并且已经扩展到了全市。 天津市和平区十佳公仆受到老百姓表彰的大都是街道以上的领导干部。若按行政级别，至少是七品以上，但是，那些居委会干部算几品以上呢？ 说来说去不好说，可想来想去很重要，于是大连人就这些居委会干部起了一个不大不小的名字小巷总理。 大连市的小巷总理闻名全国。不久前，总理视察大连市，还特意与小巷总理的代表合影留念。和比肩而立，都是总理，因此那笑容就格外灿烂。有人说，人家总理正国级，你这总理是胡同级，中间差着千由万水呢。可小巷总理们说，国家再大，也是由小胡同组成的。朱总理管宏观，我们管微观，朱总理拿大方向，我们拿手电棒，朱总理像高高一座山，我们像山上一棵草，草离不开山，山也离不开草，所以一样也不能少女曾受到总理接见的小巷总理万寿芬就坐在笔者的面前。 60多岁的万寿芬开玩笑说，她无论如何也没有想到，老了老了还能当一把总理。1989年，万寿芬走马上任到大连市西岗区八一路街道林茂小区任党支部书记，针眼小官，因为常做好事，日理万机，因此被居民们封为小巷总理。 林茂小区共有38栋住宅楼，1700户居民，小区初建时，除一栋栋楼房高耸而立外，四周差不多都让垃圾给掩埋了。放眼望去，除了垃圾还是垃圾，既无生活服务设施，也无环境美化。居民们编了顺口溜：进沟两面山，头上顶青天，四处是垃圾，生活无人管。有人给小区总结了十难，什么入托难、买菜难、理发难等等。诸多难办的事情一股脑儿推到了万寿芬的面前，具体实在，哪一件都是硬邦邦响当当的，处理不好立时就有响动。万寿芬组织居委会的10位热心大妈，开始解决林茂小区的一地鸡毛。 万寿芬先搞起了一个小区服务楼。没有资金，就利用婆婆妈妈们的特长，热脸去贴冷屁股，四处游说去化缘。一段时间下来，竟筹集到85万元，建起了一座720平方米的居民社区服务中心，内设理发店、图书馆、洗澡堂、缝纫室等15个服务项目。接着，她又建起了幼儿园，解决了138名孩子入托的问题。地鸡毛一根根捡起来了，路通了，车来了，电话接通了，环境改善了…… 万寿芬还成立了社区服务志愿者协会。她身先士卒，每天早晨坚持为居民义务送奶。她清早四点钟起床，往返走一个多小时，去奶站取奶，每次取奶40斤，送到一户户居民家里，不收分文报酬…… 万寿芬和她的居委会大妈们用自己的责任心、事业心和母亲般的爱心点点滴滴滋润着小区，眼看着，小区树变绿了，草变青了，花儿红了，人们封闭的心灵打开了，社区文化丰富了，小区生活红火了。居委会真正成了小区的主心骨，万寿芬成了小区最有名的人，大伙叫她小巷总理，于是，小巷总理的称谓就这样传开了…… 现在，林茂小区成了大连市的一个参观景点。小区内亭台楼榭，花团锦簇，茂树修竹、清流映带，人们欢歌笑语，其乐融融……居民们说：住在林茂区，上班放心，下班舒心，回家称心，多亏小巷总理操心…… 比较小巷总理来说，楼长是更小的官，可是，小楼长却能起着大作用。 大连市有个赫赫有名的中国楼长，他的名字叫高永治。 高永治如今已经72岁，原是大连铁路分局干部。1995年5月退休后的高永治喜迁新居，搬进了大连市街道五四路上一个小区内的102楼。搬人不久，老高便自告奋勇当上了该栋大楼的楼长。 102楼共有77户238名居民。这是座颇为现代的住宅楼，楼内集中供热，中央空调，冷热供水，设施齐全。然而由于无人管理，精神文明建设跟不上去，好端端的大楼成了一栋脏楼臭楼，居民们扔垃圾抢占楼道堵塞走廊，小孩子在过道上胡涂乱画，更有些不堪人目的厕所文化也来大楼抢滩，因为无人管理，此楼又成了小偷盗贼经常出没的地方，竟有人开着汽车大摇大摆把十多扇铝合金窗户全部起走，光天化日之下如入无人之境……看到此番情景，高永治决定出山，以楼长的名义整治大楼。 高永治上任伊始，就把家里的电话公布给全楼，并向居民庄严承诺：有困难找楼长！ 102楼是临街的铁路大楼，楼起来了，却没有门牌号。居民进住14个月，报不能订，信无法通，就像一个没有户口的黑楼，一时间大家怨声载道。高楼长说，咱说啥也得给大楼起个名，就像一个人，不管叫张三还是叫李四，总得给各家各户有个说法。他接连跑了几个月，终于在地名办的仓库里将压了14个月的102号大楼雕门牌号挖了出来。腊月里，他冒着严寒一个门洞一个门洞把牌子钉上，又挨家挨户把门牌送到住户的手上，使大楼住家户户有了自己的名字，很快，楼内居民信通了，有报纸看了，大伙怨言少了。紧接着，高永治又为102楼看电视问题开始奔波，一口气跑了4个月，大年初一，他第一个给主管电视的有关人员拜年，弄得人家不得不答应尽早接通有线台，使居民高高兴兴看上了电视。 高永治原是铁路分局的宣传干部，当楼长后，他又把自己的特长捡了起来，向居民宣传精神文明。他找到市文明办、市团委、市人大等单位，要来《大连市委精神文明方案》、《少先队工作条例》、《大连地方法规》、《居民法》等一堆资料，在一楼的一所空房里建起了精神文明活动室。室内贴满各种学习资料，还有大连的历史、地理介绍、文体明星、英雄人物。展览布置好了，高永治亲自担任讲解员，用他半生不熟的普通话为居民们讲了一批又一批…… 在高楼长的带领下，102楼的居民们发生了很大的变化。1997年1月1日，102楼的居民举行了全市第一例居民楼升国旗仪式。当晚，大连市电视台播出了102楼居民们高唱国歌、庄严升旗的新闻，大楼立时沸腾了…… 提起高楼长，102号楼的居民伸出大拇指说，按他的这股劲儿，让他当102号楼楼长亏了材料，应该叫他中国楼长……中国楼长高永治是一个胆囊癌患者，动过两次大手术，一累了，刀口就会被撑破，经常渗出液体。问他为何这样拼命干，老高说，咱是党员楼长，又是中国楼长，咱不干谁干…… 大连不仅仅有中国楼长，还有国际楼长。中山区天津街道的退休职工杨汝山，家住一栋多垂士住的公寓楼，他主动向楼内居民提出有困难找老杨，并在家中开设了热线电话，随叫随到为居民们服务。人们都称他为国际楼长。请听杨汝山的故事： 我叫杨汝山，今年57岁，是中山区天津街道的居民，大连燃料厂退休职工。我居住在中山区德光巷1号18层高楼，位于大连火车站东侧。该楼有住户294户，是商品楼，住户来自四面八方，有中国人，也有韩国人、日本人，既有腰缠万贯的个体户，也有贫困线上的残疾人，既有处局级国家干部，也有农民进城的，方方面面组成了这个集体。我是1993年1月搬来的，刚来时，我发现同在一个楼里，邻里之间却老死不相往来，而且公德意识特别差，室内装修现代化，室外一片脏、乱、差。尤其一件事使我感触很深，那就是住在9楼的李忠安，家还没有搬来，新房装修完毕。一天，8楼的住户发现楼上往下渗水，越渗越厉害，楼上锁着门，姓什，谁也叫不清楚，只好找房管员，在这种情况下，惟一的办法是关总开关。由于200多户共同使用一个总开关，一关起来，影响面就大了，有入提议找住户本人，可是由于互相不了解，又无人管理，只知这个住户在大化工作。大化是2.4万人的单位，查一个人谈何容易，我自告奋勇找到电话总机，求小姐帮助，在总机小姐的大力协助下，经过4个多小时终于找到了李忠安，等他赶回来一看，原来是水管爆裂了。这下地板全完了，幸好还没有造成太大的损失，这件事使我联想到，远亲不如近邻，人总是会遇到困难的，人在困难的时候，就希望有人帮忙，特别是特殊情况下，有急事，有难事更需要有人帮助。所以我主动找到居委会，谈了自己的想法，得到居委会的支持。在街道、居委会、派出所、房产部门共同支持下，我们召开了大楼住户大会，正式成立了楼管会，我被大家推选为楼长，一干就是5年。当时我就想，当楼长是大楼居民对我的信任，我要尽自己最大的努力，像雷锋一样为住户服务好，为大楼办实事。我是一名退休职工，退休金不高，家庭生活也不富裕。但是，当楼长以后，为了方便群众，提高服务效率，我在家里安了一部电话，作为为大楼居民服务的热线电话，并把全楼住户电话登记造册，还印刷了300多份32开纸的超大名片，上面有服务电话、传呼和服务项目，在显赫位置印上有困难找老杨的字样，送到每户居民手中、张贴在四部电梯里、四个门洞里和居民委办公室。包括附近3个派出所都有我的特殊名片。有困难找老杨、搞活动找老杨、退休后找老杨成为远近家喻户晓的广告。 一天夜里，家住10号楼的小陈一个人在家使用热水器洗澡，不慎煤气中毒，半昏迷状态下他想到热线电话，挣扎着爬到电话机前拨通了电话，我接到电话后迅速赶到，撬开门窗，把他送到渤海医院救治。事后小陈感动地逢人便讲：是老杨的热线电话救了我的命！在11楼住着一个韩国人，一次把电话打到我家，说他家热水器坏了。不知道怎样修好。我立即赶到，用了一个上午帮助他排除了故障，这位韩国人十分感动，又是递烟，又要付小费，我笑着谢绝道：你虽是韩国人，但也是我们大楼的居民，我为住户服务完全是义务的、无偿的，不收费。一席话说得韩国人连连点头。 5年来，我通过热线电话为居民服务达3000多人次，不论刮风下雨，白天晚上始终是有求必应。200多户居民几乎家家都得到过我的帮助和照顾。现在，我成了居民们最信任的人，不论谁家的大事小情，都会想到我。如造船厂退休的李丕安老同志患肺癌多年，一天下半夜两点多，老人的病突然