Chapter 6 part one 6

who taught you not to say earlier From Laodun in the countryside to Gaolou in Taipei, Xiao Li was really excited.The building is eighteen stories high, and Xiao Li is on the seventeenth floor. Standing on the balcony, he just overlooks the red dust in the city center. The only fly in the ointment is Xiao Li's dozens of potted flowers.The balcony faces north and is not suitable for planting.The east side is suitable for planting, but there are only windows and no balcony. "Why don't you nail a flower stand? Everything is solved," a friend suggested, and introduced Boss Zhang, who specializes in flower stands, to Xiao Li.

However, since the flower stand was ordered, although it has not been nailed up, Xiao Li has been having nightmares.I dreamed that the flower stand was not nailed firmly and the flower pot was heavy, and it suddenly collapsed, falling straight down the 16th floor, and just fell on the head of a passerby.Brains splashed all over the place... Xiao Li woke up covered in cold sweat, went to the window, stuck his head out and looked down, it was two o'clock in the night, and there were still people coming and going, it was very lively, think about it!At this time, if the flower stand falls, it will kill people.If something happened in broad daylight, how could a bunch of people not die?

Thinking of this, Xiao Li shuddered, but the flower stand had already been ordered, and there was no place to put the flower pot, so it seemed that it had to be nailed. On the day when the flower stand was nailed up, Xiao Li asked for special leave and supervised the work at home. Boss Zhang is indeed an old hand. In a 17-story building, he stretched out the window with one foot, and rode on the window in a smooth and steady manner. Then he asked his apprentice to stretch out the flower stand, and spit out steel nails from his mouth to nail it to the wall. Boss Zhang was like a magician. He didn't know how many nails he had in his mouth beforehand.Jumping into the window suddenly:

"It's done! You can put the pots." "So fast! Is it strong enough? The flower pot is very heavy!" Xiao Li asked worriedly. "Joke! The three of us stood up and jumped up, and we can all hold on. We guarantee that there will be no problem for 20 years. If there is a problem, come to me." Boss Zhang patted his chest boldly. "That's what you said," Xiao Li immediately found a piece of paper, and handed a pen to Uncle Zhang: "Please write it down and sign it." "What? And..." Boss Zhang seemed not to believe his ears.However, looking at Xiao Li's serious face, he couldn't help but write. He was hesitating when Xiao Li spoke:

"If you dare not write, it means that it is not strong. It will fall, but human life is at stake. I dare not accept things that are not strong." "Okay! I'll write, I'll write." Boss Zhang reluctantly wrote the letter of guarantee, put down his pen, and glared at his apprentice: "Take out the guy and go out! If something goes wrong, we can't finish it." Walk around." After finishing speaking, the master and apprentice worked hard for more than half an hour, checking and checking, and then left panting. (think about it) This is a true story that happened in Taipei, but later, the protagonist of the story, Xiao Li, said to me,

He was still uneasy, and kept thinking, maybe Boss Zhang just nailed it sloppily at first, and didn't go out to remedy it until he found out that he wanted to sign a guarantee. "I was afraid that the nails he nailed were not long enough, but the places that could be nailed were already full. Later, although the nails had to be mended, there was no room to mend them. Therefore, it took so much time." Xiao Li said to me : "If I asked him to write a guarantee letter before he nailed it, things would be much better!" His words can be said to "hit the nail on the head", and it is also the focus of my discussion in this article.

I remember once I asked the workers to deliver new printed books. There were a lot of books, piled up one after another.Because the piles were not neat, I especially asked the workers not to pile them too high, so as not to fall down and hurt people during an earthquake. Thousands of books were finally piled up. I saw that the worker was so busy that he was sweating. In addition to the shipping fee, he also gave him a lot of tips. He was taken aback when he saw the tip, and he said he was very embarrassed. "Oh! If I knew you were going to give me a tip, I should have piled it up neatly for you." As he said that, he ran to the pile of books and pushed them back and forth.

This incident taught me a lesson-- In China, because there is no habit of tipping, it is best to explain the tip or any benefits first.There are penalties and principles, which should also be agreed in advance.The former is "good words first", and the latter is "ugly words first". Human nature is wonderful. Basically, we assume negative things: "Even if I don't do a good job, the other party may not see it; even if they see it, they may let it go." For positive things, we also assume: "Even if I do well, the other party may not see it; even if I see it, I will probably not give extra rewards, and take it for granted."

On this basis, ordinary people do things neither too good nor too bad.If you want to be very good, or not "a little bit bad", the best way is to "be clear" in advance. Take two of the most common examples. If you bring a lot of luggage that is afraid of falling and bulky to the hotel.Obviously the tip should be given at the end, but you can say to the luggage carrier when you get off the bus when you arrive at the hotel: "Please be careful with your luck, I will thank you well later." I once participated in a tour group. There was an elderly couple in the group. Every time they stayed in a hotel, they were assigned to the room with the "best view from the window".When the ten-day trip was over, I jokingly asked: "You must have told the tour leader in advance that you would give him a lot of tips, right? So luck is always so good."

Unexpectedly, the old man smiled: "We didn't say it, otherwise it would be a bribe. But we made him feel it!" "feel?" "Yes!" The old gentleman said mysteriously: "Teach you a trick. You can tip the restaurant waiter or driver in front of the team leader and tour guide at the beginning of the trip. Those people obviously don't need to tip, but you give it, and you give it generously. In my heart, it works!" is not that right?When one expects, and even is certain that you will give extra rewards, it is of course trying to behave.The suggestion method of this old couple is indeed a very high art.

Having said that, I would also like to give an opposite example, which is the problem that arises when the other party does not expect your reward or even reward at all. The most common example is that we often find that asking relatives to do things for help is not only not necessarily the best, but also the worst.In the same way, when we do things for relatives, we often do not give priority to things. First, they are relatives, even if they do something bad, they are still relatives. Second, they are relatives, and it is not easy to get paid, even if they are given, they are too embarrassed to accept. The problem is that human nature is basically mutual. When you have the above two assumptions, how can it produce the best results?It is not bad to be able to deliver the documents in time and perform mediocrely. So, we often see something like this: Someone asks a relative to help with something, after procrastinating and sloppy completion.Someone politely pays the same, but the relative pushes it first, and someone insists, saying, "How can I do it for nothing? I must accept it." Finally, relatives accepted it, and someone cursed behind his back: "What kind of relative! It's expensive and poor." Little did he know, maybe that relative was also regretting it: "I knew that I would forcefully give me money, and it was a lot of money. I should have done it for him in the first place!" This kind of situation happens most often in Chinese society.We have to review carefully: Should principles, rewards, rewards and punishments be separated from favors?The so-called "feelings return to love, reason returns to reason", good words and ugly words are said first. This is no longer a society that can be guessed, but a society where every effort is reaped.If things that need to be explained can be explained early, things will be much more complete!