Chapter 70 9. On-site work meeting of the management of Lichun Hospital

"We can't go on like this anymore, we can't!" Facing the harsh business reality, Wei Xiaobao was heartbroken, "You know how much risk I took and how many bad things I did to finally get so much money, but let you Filling the big hole in Lichunyuan like running water, I don't understand what's going on with you. Everyone is a master of business management, but they can't even manage a footwashing house. You learned in school After so many years of management and so many MBA diplomas, what is the use of them?” "Xiaobao, you can't say that." Shuang'er said unhappily, "What we learned in school is classic business management, the most effective system theory refined through hundreds of years of business practice, and it is absolutely There will be no mistakes. If you want to blame, blame you, Lichunyuan, for something wrong. Look at the quality of those foot-washing girls. I treat them so well, but they steal Lichunyuan completely. I suggest , Immediately find ways to improve the quality of employees. On the one hand, send employees with strong foot-washing ability to study in colleges and universities, and on the other hand, recruit some high-quality foot-washing girls, preferably doctor's foot-washing girls and master's foot-washing girls .”

"Moreover, there are serious flaws in Lichunyuan's corporate culture," Fang Yi said worriedly, "the employees are too self-centered, and they don't put Lichunyuan's interests first. It cannot be guaranteed. Therefore, the most urgent task is to find a way to establish a positive corporate culture in Lichunyuan." "In my opinion, the most important thing is the ability to execute." Su Quan mused, "Medium obstruction and no end are the main reasons why the management of Lichun Academy cannot be improved. Such a perfect horse racing plan cannot be effectively implemented. Execution is the most obvious example. Lichunyuan needs a strong middle-level management team."

"I said you guys are confused, right?" Mu Jianping laughed, "Our purpose of opening this Lichun Courtyard is to make money from the market, but these suggestions you put forward are all spent money. what." "Without investment, how can there be output?" Shuang'er retorted, "In fact, the reason why Lichun Academy has come to this point is precisely because of insufficient effective investment, which led to the low output." "Wait a minute," Wei Xiaobao pointed at Shuang'er, "Your words remind me of what Mu Tianyan said that day. He said that all enterprises are faced with a contradiction between limited cost and unlimited investment demand. It's your idea."

Shuang'er said angrily: "Since the cost is limited, don't consider opening a foot washing house. Isn't it better to find an industry with lower investment costs?" "Please, Shuanger," Wei Xiaobao was so angry that the tip of his nose was sweating, "The service industry is the industry with the lowest investment, and the investment in foot washing houses is extremely low. A sofa and a basin of clean water are enough, what else can there be?" The industry has less investment than this?" Jianning also echoed: "Xiaobao makes sense. I think that my Daqing Group started from a small handicraft workshop back then. In business, what matters is to start from scratch and earn more with less money. Money. If you only talk about the input but don’t see the output, then something must be wrong.”

Shuang'er pouted: "Anyway, there is nothing wrong with management. The methods I, Fang Yi, and Su Quan have used are all correct, and there is nothing wrong with them." "The problem is that none of these methods worked." Wei Xiaobao pointed out sadly. "We have already consulted about the reason." Shuang'er replied unhappily, "The poor quality of employees, corporate culture and poor execution are the direct reasons for the current phenomenon." "If that's the case, how did other footwashing houses make money?" Wei Xiaobao asked suspiciously.

"This..." Shuang'er said, "We can't talk about this." "After all, what you have learned is useless at all." Wei Xiaobao jumped up angrily. "Xiaobao, it's unfair for you to say that." Su Quan said, "The management science in books only talks about the basic principles abstracted from practice. These basic principles are not wrong. If there are mistakes, they are also Because we have not been able to properly apply these principles." "Then tell me," Wei Xiaobao asked, "What are the basic principles you mentioned?"

"First of all, management is a systematic theoretical knowledge and an imprecise science. There is never an optimal or unique one. It is impossible for any management method to obtain an accurate result." Wei Xiaobao snorted: "I don't dare to think of the best, even if you get me a second best, you can't just deal with me with the worst, right?" At this moment, A Ke interjected, "Please Xiaobao, don't be so eager for quick success, okay? Everyone is trying to find a way?" "How can you think of a way?" Wei Xiaobao jumped anxiously, "I asked you to find a way to earn back the lost capital, but you are talking about systems and inaccurate science to me. Alright."

"The key is that your footwashing room in Lichun Courtyard is too small and not up to standard," Mu Jianping muttered, "so the management knowledge we have learned is useless in Lichun Courtyard." "That's weird," Wei Xiaobao was even more unhappy, "You guys are studying management. To put it bluntly, it's about how to make money. But after studying it for thirteen times, I gave you a Lichun Academy, but you I don’t know how to make money. Listen to what you talk about, it’s all about how to spend money, and then look at what you do, you also spend money in different ways. You spend all the money, but you don’t earn a penny. On the contrary, I think I gave you less money. How much do you want to spend to earn back the money? Give you the Daqing Group? Hmph, if I really have as much money as the Daqing Group, I still need you Do I earn? I think your investment is a serious failure."

The seminar was deserted, and Wei Xiaobao paced back and forth in the room alone anxiously, but Shuang'er held up a management textbook: "It's really strange, the book clearly speaks clearly, but it doesn't work in practice. Woolen cloth?" "How did these things mentioned in the book come about?" Wei Xiaobao stopped and asked. "Oh, you are asking about the origin of modern business management." Su Quan explained, "The source of modern business management can be traced back to Taylor Taylor, an American at the beginning of the 20th century. The foundations of modern management science."

"What is Theory X?" Wei Xiaobao was stunned. "The so-called Theory X is a negative point of view. This view believes that employees are lazy, negative, unmotivated, and lack of progressive consciousness. Corresponding to it is Theory Y, which believes that employees are all Diligent, active, and progressive. These two opposing theories established the hypothesis of economic man, who believed that man is an economic animal and is dominated by his profit-seeking instinct. Later, some people put forward the hypothesis of social man, who believed that man It is a social animal, and work is not only necessary to ensure its survival, but also for a person's honor and self-esteem. After that, another management master named Simon put forward the decision-maker's hypothesis, thinking that business management is decision-making. So far The dust settled, and modern management science was born."

"So, the so-called Theory X is the foundation of modern management science?" Wei Xiaobao pondered. "You can say that." Su Quan, Shuang'er, and Mu Jianping nodded together. Wei Xiaobao raised his head: "I think I have understood where the problem lies."