Chapter 3 Honesty is the foundation of all virtues

For a person, honesty is the foundation of all his virtues and abilities. If he loses his honesty, he will lose everything.Man may have many virtues: bravery, wisdom, service, creativity, help, optimism, etc., but if he is a dishonest person, a liar, all this will be lost because the foundation is gone.This is true of being a human being, and the same is true of running a company.Integrity and honesty are the most powerful means to solve all problems.In the process of doing business, I have encountered two major events: one is the event in 1998 that the sales staff of Modern City were poached overnight by competitors.My method is to tell the public verbatim what I know about the real situation through the media, tell people who are concerned about this matter, and let everyone know the truth. In the end, we got the most sympathy and support from the society.Instead of bringing us losses, this matter has increased our turnover dramatically.In the end, thousands of people signed up to join our sales force.Another thing is the "ammonia gas incident" in Hyundai City in 2001, ammonia gas appeared in the house.We will immediately find out the reason together with the construction unit, and finally find that it is caused by concrete additives.On the same day, we wrote an open letter to all customers to explain the reasons, and publicly apologized, and recruited equipment and technology to eliminate ammonia all over the world. At the same time, if there are customers who are willing to check out, we will give you a 10% return without reason. .This is the mistake we made together with the concrete batching plant, but we stated the truth of the matter very honestly, and got the sympathy and understanding of most of the customers.These two incidents later became typical cases of crisis public relations.I think the most effective way to deal with this kind of incident is honesty and integrity.Any tricks and tricks are superfluous and confusing in crisis public relations.

There is an eternal law in the market, that is, "rare things are more expensive".If most people are dishonest and dishonest, honest and honest businessmen will be more valuable, and market resources and social resources will flow to these honest enterprises.This is a very good thing for companies and companies that are honest.In terms of integrity, the most important thing is to start with yourself, start with the company, and don't blame others and the society.Let me compare today's me with yesterday's me to see if I have improved, instead of comparing with the bad things and companies around me.Those bad and dishonest companies will not develop for a long time.Sow the seeds of happiness in the hearts of others

A very close friend told me that he has no intention of doing anything recently, he feels powerless, soft, and doesn't want to do anything.I talked a lot with him, and thought a lot about it myself, around strength and sources of power.What strength does a healthy person and team need?I think it is the power of tranquility, justice, unity, truth, love, science, kind words...these powers can enrich themselves.Only when you are enriched can you do your own thing well, and these forces will also help people to do things well. I remember one time last year, I went to a meeting with my colleagues.In this meeting, the other party suddenly swears and hurts others, gets into a rage, and even attacks my colleague personally, but my colleague just sits quietly, doesn’t retaliate verbally, doesn’t leave his seat, just being polite there sit down.After the other party finished venting, there was a period of embarrassing blankness for the other party. It was only about three to five minutes, but at that time it felt like three to five hours had passed.From the eyes and expressions of the other party, we saw the shame and embarrassment in his heart, and then the work and meeting continued.Out of the conference room, I said to my colleagues: "You did a good job because you believe in the power of justice, the power of kind words over threats and abuse. It's not a sign of weakness, it's just that you are strong." , a performance of strength." In fact, it is also true.

Indeed, the power of love will definitely overcome the power of guns; the power of honesty and morality will surely overcome the power of deception; the power of science and the pursuit of truth will also overcome the power of superstition.In our life, we must remind ourselves all the time, use the power of justice to defeat the power of evil, and only the power of justice can finally defeat the power of evil. Why?There must be a mystery behind this, which always makes those shameless people fall into the shackles they designed for themselves.Those who are pure in heart and good in behavior can always get everyone's help and walk into the kingdom of happiness and freedom.This is exactly what Confucius said: "A gentleman is magnanimous, and a villain is long." When it comes to strength, I think of Xu Sanduo.Xu Sanduo is the male number one in a very popular TV series some time ago. He is simple-minded and honest. According to the usual point of view, he is almost a completely powerless person.After the TV series hit the air, the role of Xu Sanduo became a popular figure in the society. "New Weekly" made a special topic for this, called "The Power of Insensitivity".I think this "power of insensitivity" is actually a rebuttal to the desperate competition, smartness, and quick success of most people in society, and it preaches that stupid people have stupid blessings.

Xu Sanduo's character and behavior are simple, kind, honest, and serious and down-to-earth. He looks silly, but in fact he has no "self".In an era when everyone is self-centered and uses complicated ways of thinking as a manifestation of intelligence, his "stupid" has instead become "cute".When people think you are cute, you are blessed, because you have sown a seed of happiness in others' hearts. People who feel stupid are cute, it seems to be common all over the world, China has Xu Sanduo, America has Forrest Gump.Maybe some people think that Xu Sanduo and A-Gump are born stupid, and their cuteness cannot be learned.A smart person is already smart, not stupid.Even if you are stupid, you can only pretend to be stupid, and pretending to be stupid is a kind of hypocrisy.I'm not advocating playing dumb, but I think it's normal to be a little slower and "dull" in responding to stimuli to certain things.You have to understand that everything is reacted on the spur of the moment, and it is easy to make mistakes.Some people rush to talk without waiting for others to finish speaking. This is the easiest way to cause misunderstanding or offend the other party.Look at some people, staring at what you are saying, you think they are listening, but they are not, they are looking for intermissions between your speeches to intervene, to grab the conversation.He is a man who is preoccupied with looking for an opportunity to speak, like a robber who squats on the side of the road and waits for a robbery.

If you restrain yourself, your reaction will be slower.It is more important to believe that others are good.Because everyone is pursuing happiness and joy, following good motives for building life. "Stupid" people do not have "intelligence", nor do they have much strong desire for "self-expression". They experience joy and happiness in silent actions.When Wang Xiaobo said "the silent majority", it meant that these people were deprived of their right to speak, but I really like the other meaning revealed by this phrase-that is, the many secret and practical lives that really constitute this society The most stable and solid foundation.