Home Categories social psychology You can't learn Haidilao

Chapter 26 "Senior" cadre Xie Ying

You can't learn Haidilao 黄铁鹰 1743Words 2018-03-18
Learning is valuable than anything else.It is easy for people to go up, but it is difficult to come down.Nowadays, many college graduates can't find a job, and would rather eat old age, and very few people work as waiters in restaurants. In 2009, Beijing Haidilao had a total of 2,500 employees, of which only 5 were undergraduates, and 98% had graduated from junior high school. Therefore, cadres at all levels of Haidilao can only be produced from middle school graduates. Most things in the world are good and bad. The low level of employee education is both a disadvantage and an advantage, because it forces Haidilao to select talents in an eclectic manner.

On the contrary, if there are many college graduates in the enterprise, it really takes a little courage and thought to select cadres and not choose them! In 2010, 36-year-old Xie Ying was a community manager in Beijing Haidilao.She now manages 6 hot pot restaurants with nearly a thousand employees.Among Haidilao's young cadres, Xie Ying is an "old" cadre, and she is a manager who was "made" by Haidilao. Xie Ying is a quick-talking Sichuan woman. She said: "I am an ordinary rural woman. We Sichuan people get married very early. I was 24 years old in 1998, and my child was more than one year old. I was next to Haidilao I worked part-time in a restaurant in my hometown. When I was working in that restaurant, I received my salary twice in 4 months because the restaurant’s business was not good. The head chef flirted with the waiters, and the head chef’s relatives also showed their power. We are very isolated without relatives and friends, so it is very unhappy to go to work.

"In addition to these, I wanted to go to Haidilao for two reasons. One was that their overalls were beautiful, and they were the best overalls in Jianyang at that time. They were like the clothes of the stewardesses. They were very beautiful, with skirts underneath. , when walking on the road, many people looked back. Some employees of Haidilao wore work uniforms and went home for a blind date. It was only after entering Haidilao that I found out that Haidilao’s work clothes were made by a local tailor, according to the style in the fashion pictorial , tailor-made for employees. Another reason is that many customers who come to our restaurant say that Haidilao’s business is good.

"But I was a little afraid to go, because many customers and Haidilao employees told me that Haidilao's management is very strict. If you don't do well, you will be eliminated; moreover, there is no salary for the first 3 days, and 3 days. Then decide whether to enroll. "Later, that restaurant couldn't stay any longer. I thought, no matter how strict Haidilao is, it doesn't mean that I will do bad things! It's just to run faster, work more, be more serious, and work harder. Be more obedient. So, I came to Haidilao with the mentality of giving it a try. "I went there on August 9th. I was paid on September 1st. When I was notified to receive my salary, I was surprised. I said, do I still have a salary? Because I worked in the last restaurant for 4 months before I was paid." I paid my salary twice, so I thought that Haidilao also paid once every two months.

"At the beginning, I worked as a food passer for a few days. Later, maybe because I was older, I was asked to cook meals for employees. But I have never cooked. Meals for dozens of people, I was asked to cook. Rice is not The food is not good, and the food is not delicious. The employees have a lot of opinions. They reported to the leaders that Xie Ying could not cook well after cooking for more than a month, so they might as well fire her. "The store manager at that time was Feng Boying, she said, I will communicate with Xie Ying again, if the communication is over and she still can't do well, then I will fire him.

"Feng Boying was very angry. He called me into a private room and said, give me one more chance. If I don't do well, I will leave. So, I felt a sense of crisis. In order to keep this job, I worked very hard. Waking up in the middle of the night, I was still thinking about how to stir-fry the dishes. Strange, the taste of the dishes changed when I put my heart into it; so I stayed. "After working as a staff meal for more than two years, the company asked me to come out as a front office waiter. But before I worked as a waiter for a few days, Zhang Yong suddenly asked me to be the lobby manager. I was terrified, and I told the store manager that I dare not .I am a cook, how can I be a lobby manager.

"Later, I also wondered why Mr. Zhang promoted me. At that time, Haidilao only had three or four stores, and Mr. Zhang often came to visit our store. My job was very simple, which was to cook staff meals. After the staff meals were finished, I I also volunteer to do at least three or four tasks every day, such as helping the chef chop vegetables, because I cook in the restaurant kitchen; I also help wash the colander, help the waiter distribute towels, in short, I will help with everything I can do. do it. "Originally, I could leave work earlier, because I have to go to get off work early to make staff meals, but I will do a few more hours every day. It may be that Mr. Zhang often visits the store and observes it. One day Mr. Zhang held a meeting for the foreman and informed me to attend. It scared me badly at the time, why did you notify me of a meeting?

"When we entered the room, our foreman said: Xie Ying, why are you here? I said: I don't know, Mr. Zhang asked me to have a meeting. Everyone was speaking at the meeting, and Mr. Zhang also asked me to speak. He probably thought my speech was not bad. , Every time there is a foreman meeting in the future, I will be called up. After a few times, I was decided to be the lobby manager. "When I refused, I didn't dare to tell Zhang Yong directly. I asked our store manager to tell him. But Mr. Zhang said no, it must be done. So, I became the lobby manager, and then I went all the way to today, even to Beijing Becoming a community manager. Mr. Zhang sometimes jokes with me: a cook can be a community manager, but he was not willing at the time.

"Last year, the mayor of Jianyang went to Beijing on a business trip. When eating in our restaurant, Mr. Zhang introduced me and said: She is Xie Ying who cooked for the employees in our Jianyang restaurant. Later, she became the lobby manager, and now she is the community manager. My family is in Beijing, and my husband and children are here." However, Xie Ying, who is able to drive by herself today on complex overpasses in Beijing, is not only because of Zhang Yong's insight.
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