Chapter 23 change fate with hands

The most difficult thing for managers is to convince others that they will have their own share of tomorrow's big cake.People's desires are unlimited, no company can give employees everything they want today, so when employees get today's wages, they must keep their eyes on the future.If they have confidence in the future, the work they do today will be more than their wages; otherwise, the work they do today will be equal to or less than their wages today. Zhang Yong convinced the employees of Haidilao that hands can change fate.If I do well, the today of Yang Xiaoli, Yuan Huaqiang, Lin Yi and others will be my tomorrow.

Shi Hongqiao is an ordinary employee of Beijing Haidilao. She said: "When I was young, our family was very poor, and it was difficult to eat even an egg. I was very envious when I saw children eating popsicles and instant noodles. They Let me lick it once in a while, it's really sweet and happy. "When I grow up, I gradually understand what money is. Because my family is poor, the tuition fees of my brother and I have become a big burden on the family. Every time we start school, we have to pay the tuition fees before we can get new books. Seeing other students reading new books, I I’m so envious, because my brother’s and I’s books were used by the students in the first grade, and we borrowed them from their homes. The classmates in the class often laugh at us, and sometimes say, ‘Poor ghosts, come to school if you don’t have money. '.

"Until junior high school, my parents were still working hard to make money for me and my brother to study; in the end, both my brother and I were admitted to the ideal school. My brother was admitted to the ideal university, and I was admitted to the nursing school I dreamed of. But the family only What can I do if I can provide one? "That night, my father cried and told me and my brother, you can choose one, we can only provide one. My mother looked at me and said, son, you can let your brother go. He is your grandfather's lifeblood, you Grandpa always wanted him to go to college.

"I didn't say anything at the time, and tore up the admission notice. "After a few days, I came out to work. I just started washing dishes in a canteen and paid 300 yuan a month. I am so happy that my parents don't have to work so hard since then. I was paid for the first month and got 300 yuan. , that was the first time I saw so much money, and I was very satisfied. After that, I remitted 200 yuan to my brother every month. "Later, my uncle came back from Haidilao to work in Beijing. He was very good there, so he asked my mother and I to go to Beijing with him. So my mother and I both joined Haidilao to work.

"When I came to Haidilao, I learned a lot. With the salary I get now, in addition to sending my brother's living expenses, I can also buy new clothes and snacks for myself. I feel really happy. "Although my parents did not give me a rich material life, they gave me a pair of hands that can change my destiny. I work and study at Haidilao. I believe that I can change my destiny with these hands, because Haidilao It gave me goals, space, and the conditions for my study and life. I will make good efforts to realize my dream in Haidilao, and I will continue to support my brother to finish college.

"This year we have a severe drought in Yunnan. There is no water and we can't grow crops. This makes me deeply realize how heavy the burden is to support my brother's education. But I am not afraid. I have hands. I will work hard in Haidilao to let my parents Live a good life and let my brother finish his studies smoothly. "Although Haidilao is bitter, I am fulfilled. It gives me goals, self-motivation, and motivation. I am not afraid of hardship, so I hope that every employee of Haidilao will work hard and work hard with me to achieve own dream." Zhang Haixia from Beijing Badian said: "I came to Haidilao to work by accident in 2006. I have never been out before, and only now do I know what a big city is, what a colleague is, and what hot pot is.

"At the beginning, I was very worried. I had never even been in a small restaurant in my hometown. Is it okay to go to a famous hotpot restaurant all at once? During the training, when Sister Li taught us to know the dishes, I only knew three or four. I was very afraid of being eliminated. It was Sister Li who encouraged me to persevere until the end. With the help of Sister Li and colleagues, I finally learned how to operate a computer. "I have been a full-time employee of Haidilao for two years. Not only have I learned many dishes, but I have also eaten many good things that I have never seen before. Every time an employee celebrates his birthday, we all go to Jindingxuan for a dinner, which costs more than 600 yuan. For me, it was astronomical! Now I eat it.

"I have also learned how to treat new employees and how to become friends with others. I have also learned how to dress myself. A few days ago when I went out with my colleagues, I got my ears pierced and bought earrings. I plan to buy them again when I am on vacation next time. A pair of riding boots and breeches. "I have learned to take care of myself and enjoy myself now. I used to just sleep in during vacations, and I was reluctant to buy food when I was hungry. Now I buy some peanuts, ham sausages and fruits. I also bought a pair of badminton rackets and play badminton during my breaks.

"I used to only take care of the children at home. I didn't know how to educate or cook. Therefore, I often worried about how a stupid person like me would survive in the future and how to raise the children? Now I am not afraid anymore. I am at the bottom of the sea. I have learned a lot. I am glad to join the big family of Haidilao. I will no longer worry about survival, and I will not worry about not being able to raise children because I have no money. I am really grateful to you, Haidilao! Let me sincerely thank you Say thank you!" Zhang Yong, you have accumulated virtue!Even if you start Haidilao purely to make money for yourself, you have brought hope to those who work in Haidilao.

In October 2009, I invited Zhang Yong to Peking University to give a lecture on Haidilao.An MBA student working in a foreign company asked him a question, and she said: "In order to listen to your lecture, I went to Haidilao to eat hot pot twice, and each time I asked the waiter the same question, why are you so enthusiastic? Several waiters said, we come to Haidilao again for you. I said, what does it have to do with you if I come again? They said, Haidilao’s business is good, and we will be fine! "Mr. Zhang, my question is: How do you train your employees to make them think this way? Because it is not easy for employees to associate the company's good with their personal good. I am in charge of human resources in a foreign company. Resource training, this kind of realm is not available to middle and high-level managers in foreign companies.”

After the classmate finished speaking, Zhang Yong scratched his head, and said with embarrassment: "I didn't train them like this! Maybe I have been in Haidilao for more than ten years. 'Lu Yao knows the horsepower, and it takes time to see people's hearts'." It is the fact that they believe that Haidilao's business is good, so they will be fine."