Home Categories social psychology Thirty-six Strategies for Communication

Chapter 181 Will pour bitter water in exchange for favors

When the Japanese Diet was discussing political ethics, Prime Minister Nakasone met with former Prime Minister Kakuei Tanaka for his opinion.During the conversation, Tanaka sighed and said: "I heard from my grandson that his classmates laughed at him at school, so he didn't want to go to school anymore. I was very sad that my grandson should bear the responsibility of my grandpa's mistakes." full face. When Prime Minister Nakasone saw it, he couldn't help but burst into tears, and immediately told Tanaka: "We must establish norms between politics and ethics." Sensitive people believe that Prime Minister Nakasone was deceived by Tanaka's tears.

Later, in an election of members of the National Assembly in Japan, there was a candidate from the Tanaka faction who was in a disadvantageous situation due to the shadow of Tanaka's image, but he was still elected in the end.He adopted a low profile such as "I was overwhelmed by the heavy cross of the Tanaka incident", and used a tearful expression to win the sympathy of the people, and his wife also stood on the street, crying to the passers-by.Therefore, he won the "sympathy vote" of the majority of the people. Coincidentally, British politicians also pay great attention to the important role of "human touch" in public opinion.They also use people's sympathy to boost their approval ratings.

Unfavorable factors such as the economic crisis and the scandal of "cheating the door" put the Labor Party's 12-year ruling status in jeopardy.In order to improve his image, the former British Prime Minister Brown, who always gave people the impression of being "stereotyped and repelling people thousands of miles away" in public, talked emotionally about his family in interviews.The results of the poll showed that 50% of respondents believed that Brown had a "warm side." Following Brown's interview, Conservative Party leader David Cameron also took an "emotional line" in an interview with Scottish television.

In the end, opinion polls showed that the Conservative Party's support rate rose by 2 percentage points to 40%, while the Labor Party fell by 2 percentage points to 29%. In fact, whether it is Tanaka who shed tears or the leaders of the two parties in the UK who took the emotional route, they all used a trick of "bitterness" to let the audience know that they also have a warm side. "Those who touch people's heart should not be concerned with emotion", how can such a person who emphasizes emotion not be accepted by others?How could he have the heart to take severe measures against him?

A company once failed to fire a foreman for a year. Why?The reason is that the foreman loves to cry. What happened was this: In the past 12 months, the HR manager interviewed the foreman 4 times. And every time before entering the topic, the foreman was already crying.He talked about how hard he worked and how his family situation needed his job in a whimper.In this way, every time the company wanted to fire him, the personnel manager said to the company leader: "If you have to fire him, you can say it yourself, I can't do it." In this way, the foreman has been working in that company.

If you encounter difficulties in communication, you may wish to learn from the tactics of the prime ministers, and move everyone when necessary, move people with emotion, and even shed some tears.Through the emotional route, you can avoid the passive situation in communication and gain the approval of others.
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