Home Categories social psychology Thirty-six Strategies for Communication

Chapter 164 Can win people's hearts at zero cost

No amount of money can buy people's hearts. However, some people won the sincerity of others without spending a penny.How is this possible?Let's illustrate with an example. For a period of time, Xiao Wang borrowed from his friend Xiao Hua when he was renovating the single dormitory in a certain unit.Xiaohua works in a newspaper office and is very busy, often coming back late at night.After Xiao Wang moved in, Xiao Hua cut out ordinary manuscript paper and made a simple message box behind the door. When she came back, she would leave a message for Xiao Wang. Can. "I don't come back tonight because there are activities!" "My dear, have a good weekend!"...Xiao Wang always feels very warm after watching it.

Although it is only a small note, it reveals the deepest emotions in people's hearts, and it calls out the voice of people's inner desire.Behind the busy figure of modern people is the most real desire.So, don't be stingy with your greeting, it will make you feel priceless for each other. The Japanese seem to know best how to use this method to encourage employees, such as "directors", "inspectors", "committees" and "consultants", etc., which have made many Japanese products sweep the world and dominate the world.This shows how urgent the desire for those "titles" that show one's extraordinaryness is among the desires of human nature.

Clever executives change "salesman" to "business representative", "business specialist", "business planning specialist", etc., and some titles such as director and manager.In fact, the content of the job has not changed, but it has the effect of improving their social status, making them value their work and realize their higher work potential. Not only in management communication, giving employees a good title can stimulate the motivation of employees, even if we give others a beautiful "title" in daily life, it can also make our interpersonal relationship more pleasant.For example, give a talented beauty a "talented girl", give a friend who loves to help others a "love ambassador", etc. Once these "titles" are called, which "titler" will not be friendly with you, the name giver get along?

Once upon a time, when King Zhao got a piece of beautiful jade, he asked someone to carve it into a jade cup, saying: "From now on, I will use this jade cup to drink celebration wine for meritorious persons." Later, Qin State sent troops to attack Zhao State, and the soldiers surrounded Handan of Zhao State.Lord Xinling, the son of Wei State, led the army to attack Qin State and rescued the siege of Handan.Afterwards, King Zhao knelt and held a jade cup to toast, wishing Lord Xinling health.Mr. Wei thanked him with a salute, and praised the jade cup as a treasure.Later, Yan State also sent troops to attack Zhao State. General Lian Po of Zhao defeated Yan's army. King Zhao had no other rewards, so he used this jade cup to drink for the soldiers to celebrate their achievements.The soldiers were very happy to drink with it.From then on, anyone in the state of Zhao who can drink a cup of wine from this jade cup is more precious than a few lands as a reward.

In ordinary interpersonal communication, giving others face is also a good way.When a friend comes to visit, you deliberately find a bottle of wine that has been preserved for many years at home: "This is the XO that I brought back from France when I went abroad. I just took it out when you came." of it? When you go to a small restaurant to eat, have you ever heard the proprietress say to the guests in a reprimanded tone, "Don't drink any more, it's time to go back, I have to go to work tomorrow" or something like that.At first glance, it sounds like this is really not how the store greets you. However, these customers who were reprimanded are not only not unhappy, but come to eat in this small shop every day, so the business of the small restaurant is getting more and more prosperous.

In a restaurant like this, the relationship between the proprietress and the customers is delicate.Their gentle scolding attitude just makes up for the nostalgia of urban wanderers, which is why this small restaurant has a prosperous business.This type of operator seems to be straightforward, but in fact they often take advantage of the customer's dependence.
Press "Left Key ←" to return to the previous chapter; Press "Right Key →" to enter the next chapter; Press "Space Bar" to scroll down.
Chapters
Chapters
Setting
Setting
Add
Return
Book