Home Categories social psychology Thirty-six Strategies for Communication

Chapter 163 Caring about the knowledge inside

Can we exist independently and be happy without the care of others?cannot.Because we need the care and love of others.Likewise, others who are the same as ourselves need our care and love.We should all learn to care about others.In the process of caring for others, we will also be satisfied, and also enhance the friendship between people, and lay a sincere interpersonal foundation for our career and life.Our concern for our relatives can make the family more harmonious and happy, our concern for our friends can make the friendship more deeply rooted, and our concern for our subordinates and colleagues can make our work and career smooth.Caring allows us to benefit a lot without spending a lot of money. Why not send our care to those who need it in a timely manner?

To care about others, we must first be sincere.In addition, we must also pay attention to certain methods: First of all, we need to figure out what the other party needs: Is it emotionally hurt and needs psychological comfort; or is there a setback in career and needs help?Are you sick and need condolences; or are you feeling stressed and need encouragement? When some people are hurt, they may be reluctant to be disturbed by others and ask the whole story. At this time, you may wish to use a more tactful way, such as writing a letter to let him know your concern, or guiding him to take care of you. Vent out the grievances, and then comfort him, which may have a better effect.The patient on the sickbed not only needs spiritual comfort, but if he is your family member, he also needs your meticulous care.If it is your friend, it is best to send a bouquet of flowers, say a few words of blessing, and encourage the patient so that he has the confidence to overcome the disease. This is the best care.And if he encounters setbacks in his work or career, he must help him tide over the difficulties when he can lend a helping hand. If not, he must cheer him up mentally, help him regain confidence, and overcome difficulties.

The following is an example of how a leader cares about his subordinates to explain how to care for others. One is to remember the birthdays of subordinates and congratulate them in an appropriate way.Modern people are used to celebrating birthdays. On birthdays, they usually congratulate with close friends.Smart and thoughtful leaders will seize the opportunity to join in the celebration when there is a need for it.Maybe the subordinates didn't care too much at the time, but when he changed his living environment or leadership, he would recall the congratulations and praise he had received.

To celebrate the birthday of subordinates, you can send some bonuses, buy a cake, treat them to a meal, send a bouquet of flowers, etc., and the effect will be very good.If you take the opportunity to add a few good words to encourage the achievements of your subordinates, it will be even more icing on the cake. The second is to care about the health of subordinates, and subordinates should visit in person when they are hospitalized.An ordinary subordinate was hospitalized, and the leader went to visit him in person, and said something from his heart: "When you are here, I don't feel how much you have contributed, but now that you are sick, I feel clueless and in a hurry. Hurry up and recover from your illness, otherwise I won’t be a good boss!”

Some leaders do not pay attention to this link. In fact, the subordinates are already waiting for the visit of the leader in the hospital. If the leader does not go, the subordinates may mutter in their hearts like this: "I usually work hard and bear no complaints and are often praised by the leader. Now I am sick. , the leader will forget about me." He will feel very sad. Your visit is very important. Doing so will maintain or even improve your status in the hearts of your subordinates, which will benefit your future work.Other subordinates have seen your usual behavior. When they see you warming up your colleagues, they will naturally respect you more in their hearts.

The third is to care about the families and lives of subordinates.A happy and harmonious family and a fulfilling life are the basic guarantees for doing a good job.If a subordinate's husband and wife live in two places, get divorced, or live in poverty, but the leader turns a blind eye, then no matter how good the words of encouragement are to the subordinates, it is no different from a tiger hanging a rosary—false compassion. There is a company where most of the employees and leaders are single men or their families are away from home. However, it is these people who make the company's business flourish and flourish.It turned out that the leaders of the company did not limit themselves to boastful and spitting empty praises, but noticed that it was inconvenient for the employees to eat. They soaked in instant noodles or bought fast food all day long and had a poor appetite, so they negotiated cooperation with a cafeteria. The company pays for it, and employees can eat for free.In this way, who wouldn't work happily and do their best?

From this small case, we can see that as a leader, while motivating, he should be anxious about the urgency of his subordinates and solve some practical problems in life. This is the greatest motivation for them.When the subordinates eat in the restaurant with peace of mind, they will definitely appreciate the good intentions of the leader in their hearts. The fourth is to seize the opportunity of welcome and farewell.Replacing subordinates is something that leaders often encounter. Leaders who don’t know how to be human always think that it’s just changing people?Come and go freely, go as you wish, and come as you wish, without having to stick to etiquette and engage in those false rituals.In fact, this idea is wrong.

Leaders who are good at caring for their subordinates are different from those who speak "giants".When a new subordinate arrives, the language "giant" leader will come over and say: "Xiao Liu, you are a talented student from Peking University. We can't treat you badly here. Hurry up and clean up your desk and get ready to go to work!" The leader of the company will ask people to pack everything up in advance, and then say: "Xiao Liu, you are very welcome to come and share weal and woe with us. Everything is prepared for you. Look, if there is anything that is not enough, just mention it. Come out." The welcome is the same, the former is flashy, empty, and has no taste of thoughtfulness; the latter does not have a single hypocritical word, but the leadership's encouragement has already fallen on silent actions.Only between words and deeds, the superiority is distinguished.

The same is true for the transfer of subordinates. After getting along with each other for a period of time, there will naturally be some good cooperation results, and there will also be some trivial estrangements.The best way at this time is to do a few things that satisfy the other party, in order to express the attitude of retention and farewell. In modern society, we should especially pay attention to the important value of emotional investment.Emotional investment can often be exchanged for people's hearts at the smallest cost in communication, and its effect is often the greatest.Here, we only take one aspect of workplace communication as an example to illustrate the method of expressing concern.In life and work, there are many ways to express concern, and here is just an introduction. I hope that after reading this book, you can flexibly apply these methods to your own communication.

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