Home Categories social psychology Thirty-six Strategies for Communication

Chapter 134 It's time to sing blackface and sing blackface

As a boss, it is reasonable for you to maintain a certain level of tolerance towards employees, but if you tolerate bad behavior of employees without principle, it shows that you are not very competent.Everything has a limit. You don’t have to worry about an occasional small mistake made by an employee, but if the employee makes mistakes one after another, it will inevitably lead to a big mistake and even bigger problems.At this time, you can no longer take it lightly.When it's time to sing the bad face, you must sing the bad face, and don't be soft-hearted. A branch of a large production company had been having serious operating problems, so a new manager was put in charge of the company and told to "turn things around" within a year.After the new manager spent several weeks studying the vast amount of information collected by the company's headquarters about the current situation of the factory, he decided to immediately carry out a major reorganization to save the branch.His own debut took bold, necessary steps.

He brought 4 assistants and 3 suitcases full of information and analysis materials about the branch and its production, and he notified the branch management within 2 hours before rushing to the branch.As soon as he arrived at the branch, he immediately called a meeting of 40 senior managers.At the meeting, he briefly summarized his analysis of the company's current situation, his mission and the company's basic development direction in the future. He clearly pointed out that the company's current operating behavior is very unsatisfactory.Next, he fired four top managers on the spot and ordered them to leave the company within 2 hours; he made it clear that if anyone tried to hinder his rescue of the company, he would ask him to leave at all costs.Finally he announced that starting at 7 a.m. the next morning, his assistant would arrange for him to meet with every manager in the company.In this way, the meeting ended in less than an hour.

Those who remained with the company actively cooperated with him during the crucial six months that followed. In extreme circumstances, indecisiveness, soft-heartedness, persuasion and persuasion cannot fundamentally solve the problem with soft communication. Therefore, it is necessary to cut through the mess with a sharp knife and resolutely and decisively use tough means to solve the problem. The manager took extreme measures to "turn the company around" by "killing" those who did not cooperate with him or were incapable of cooperating with him.His strong management may lead to the en masse resignation of managers, and the company will be shut down.But he still did it because he felt that there was no other way to get everyone to cooperate with him immediately.

Sometimes the method of persuasion is too time-consuming to use, and if people don't listen to it, the method of persuasion will be completely ineffective.Therefore, singing bad faces when necessary can have a surprisingly winning effect.
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