Chapter 78 Both kindness and strength, good leadership

Japanese entrepreneur Konosuke Matsushita believes that the manager should hold Zhong Kui's sword tightly in the hands of a loving mother, and take care of them on weekdays. When they make mistakes, they should be severely punished, and they should be kind and powerful. Only in this way can they successfully rule. An excellent leader, when dealing with employees, should not only stimulate their loyalty to the cause through caring and benevolence, and complete tasks with one mind, but also use authority, establish prestige, motivate subordinates to avoid mistakes, and strive to do a good job Own job.

The founder of Japan's Sony Corporation, Akio Morita, who is known as the "sage of management", is a leader who is very good at using both kindness and power to win people's hearts.Once, there was a problem with the products of a branch factory of Sony Corporation. The products of this factory were sold to Southeast Asia, and the head office continued to receive complaints from Southeast Asia.Later, after investigation, it was found that there was some problem with the packaging of a Walkman, which did not affect the internal quality. The branch factory immediately replaced the packaging and solved the problem.But Akio Morita is still relentless.

The factory director was called to the company's board of directors meeting and asked to report the error.At the meeting, Akio Morita severely criticized it and asked the whole company to take it as a warning.The factory manager has worked in Sony Corporation for decades, and this is the first time he has received such severe criticism in front of everyone. He was so embarrassed that he couldn't help crying.Akio Morita's anger made other directors feel that it was too much. After the meeting, the factory manager walked out of the conference room listlessly, and was considering early retirement.But the chairman's secretary came over and kindly invited him to have a drink together. The factory director didn't have such thoughts, but the secretary almost forced him, and the two walked into a bar.The factory director asked: "I am now abandoned by the head office, why do you still think highly of me?" The secretary said: "The chairman has not forgotten your contribution to the company at all, and what happened today was out of helplessness. After the meeting, he was afraid that you would be sad about it, so he specially asked me to buy you a drink."

Then the secretary said some comforting words, and the factory manager's extremely unbalanced mentality began to ease a little.After drinking, the secretary accompanied the factory manager back home.As soon as he entered the house, his wife greeted him and said, "You are really valued by the head office!" The factory manager felt very strange when he heard it. Could it be that his wife also came to mock him?At this time, the wife brought a bouquet of flowers and a greeting card and said: "Today is the 20th anniversary of our marriage, have you forgotten?" In Japan, employees work hard for the company, such as wife's birthday and wedding anniversary Such things as day are usually trivial things.

The factory manager said: "But what does this have to do with our head office?" It turned out that Sony's personnel department kept records of employees' birthdays and wedding anniversaries. Employees prepare some flowers and gifts.It's just that this year is a bit special. This bouquet of flowers was specially ordered by Akio Morita, and a handwritten greeting card was attached, encouraging the factory manager to continue to do his best for the company. For the overall benefit of the company, Akio Morita could only severely punish the director of the branch factory according to the "military order". So, I also expressed a certain apology in the form of kindness and care.Akio Morita often uses this method, and many people at Sony call it "flower therapy."

Faced with the mistakes of subordinates, smarter leaders protect the interests of subordinates in front of subordinates. Instead of directly punishing subordinates themselves, they kick the ball of punishment to higher leaders, and the highest leader makes decisions. One year, Emperor Wu of the Han Dynasty sent Wei Qing to Dingxiang, and his generals Su Jian and Zhao Xin had extraordinary abilities.One day, they suddenly encountered Shan Yu's troops. After a day of fierce fighting, more than 3,000 cavalrymen almost all died in battle. Zhao Xin also surrendered to Shan Yu, and only Su Jian fled back to the Han camp alone.

There was a lot of discussion for a while, and everyone said that Su Jian would definitely die, and even Yilang Zhou Ba said to Wei Qing: "Since the general sent troops, he has never beheaded a general. Su Jian lost so many troops today, and he is still alone. He fled back, and with the humble opinion of his humble position, he should be beheaded and displayed to the whole army, so as to show the majesty of the general and his ability to manage the army." But a senior official in the army tried his best to dissuade him. He said: "You must not do this! Thinking that Su Jian used thousands of troops to resist the siege of tens of thousands of enemy troops, fought hard for a day, and all the soldiers died in battle, he still has no second thoughts. , it can be seen that he is loyal, and now he escaped from the dead and fled back to the camp. If he was beheaded instead, it would be tantamount to telling everyone that if he loses a battle in the future, he must not run back and simply surrender to the enemy. Therefore, you must not kill he."

After hearing this statement, Wei Qing felt deeply convinced, so he said: "I, Wei Qing, will treat him sincerely and let him stay in the army. I am not afraid that I will lose my prestige. This doesn't meet my wishes at all. Furthermore, although the general has the right to kill the generals, but I am so valued by the emperor, so I should not kill the generals outside the city without authorization. I will send him to the emperor , let the emperor personally send him down! In this way, it can create a situation where the ministers dare not monopolize power, isn't it better?"

After hearing these words, the people on the left and right were deeply impressed by Wei Qing's understanding of justice and loyalty, and even more admired Wei Qing's character and kindness, and they were all in awe. Therefore, Wei Qing imprisoned Su Jian and sent him to Emperor Wu of the Han Dynasty. As expected, Emperor Wu of the Han Dynasty pardoned his crimes soon. Wei Qing publicly expressed his intention not to kill the general, which shows that he is a generous and kind general. At the same time, he also found a reason to kick the kicked ball to the emperor, and gave the emperor the punishment. Whether the emperor kills the general, in fact It has already won Wei Qing's hearts.If the emperor didn't kill him, it would only make Wei Qing earn more money.

The most brilliant leaders have always been hard with soft, soft with hard at the same time.The same is true for criticizing subordinates, and the same is true for punishing subordinates.The key is to have a good grasp of the issue of when to show off, when to send flowers, and to seize the opportunity.When you need to kill a chicken to show the monkey, you might as well be tough; when you need to appease people, you might as well find an opportunity to give him some favors, so that he will be moved and work harder.