Home Categories social psychology Thirty-six Strategies for Communication

Chapter 27 Heart for heart, gold for money

The Art of War says: "Attacking the heart is the most important thing." The most important thing in communicating with others is to talk to each other.Here is an example of how leaders and subordinates get along. Leaders must make friends with their subordinates, and they must exchange hearts with each other.The most popular boss is the one who understands them, cares about them, and helps them. Only such bosses will be loved by subordinates, and only such bosses can make the company work together, form a strong cohesion, and work together for the future. Efforts to develop the company.

Wu Qi was a famous strategist during the Warring States period. When he was the commander of the Wei army, he shared the joys and sorrows with the soldiers and exchanged his sincerity for the loyalty of the soldiers.Once, a soldier had an abscess on his body. Wu Qi, the commander-in-chief of an army, even sucked the pus and blood for the soldier with his own mouth.Someone asked strangely: "Your son is just a small soldier. The general sucked his abscess himself. Why are you crying? It is a blessing for your family that your son can get the general's love!" The mother cried Said: "This is not loving my son. It is clearly asking my son to work for him. I think General Wu sucked pus and blood for the father of the child. As a result, his father worked extraordinarily hard and charged forward during the war, and finally Died on the battlefield. Now that he treats my son like this, it seems that this child will not live long!" People are not plants, how can they be ruthless?With such a commander who "loves soldiers like sons", can his subordinates not do their best to serve the battlefield?Humans are animals with emotions. If the boss respects and values ​​his subordinates from the bottom of his heart, the subordinates will naturally show their loyalty.

In a Japanese-funded enterprise, one day, various departments received a call to hold a staff meeting in the VIP hall after get off work.Some people feel very puzzled: Why not go to the meeting room, but go to the VIP room for the meeting? When all the staff walked into the VIP room one after another, they were stunned by what they saw: every table was filled with fruits, drinks and other food.Especially a 60-year-old doorman, seeing everything in front of him, thought he was in the wrong place. When he was about to leave, he happened to bump into the boss. The boss saw that he was going to leave, so he respectfully invited him back.

The boss stepped up to the podium, saluted everyone respectfully, and said: "Today, I will gather everyone together and have a chat meeting with everyone. Everyone can speak freely, ask questions, talk about difficulties, give opinions or suggestions, talk about things in the factory, Everything at home is fine." People saw the boss stuffing apples into workers' hands, pouring drinks, and greeting everyone with a smile from time to time, so they actively made suggestions for the factory.The old doorman said excitedly: "This is the first time in my life that I have such a meeting. I am a janitor, and I was at the factory gate, and I went out with a kick. The boss thinks highly of us, and our janitor must respect us." Work hard and take care of this home."

Since then, the whole factory has worked together, and the workers have worked harder, wishing they could work 25 hours a day. Human hearts are flesh and blood, compare your heart with your heart, and exchange your heart with your heart. As long as you give your sincerity and sincerity, you will be supported and rewarded by your subordinates, thus promoting your career development. Similarly, in life, when we get along with strangers, relatives, and friends, it is also important to communicate with each other.There are several methods worth referring to. The famous host Cui Yongyuan, the reason why he is welcomed by the public is not because of his eloquence, but because he always listens to people with relish.

Likewise, while telling jokes or cracking jokes to make people laugh has the lubricating effect of improving tension between each other, it can sometimes be self-defeating if you're not careful. Therefore, instead of trying to make people laugh, it is better to listen to the other person and laugh yourself, which can narrow the distance between each other.Laughing together quickly dissolves tension between each other and builds intimacy in a fraction of the time.The relationship between people will also be greatly improved as a result. "Where do you live?" "Oh, I used to go to that place often. Is there a grocery store nearby that sells cigarettes?" Like this, in order to shorten the distance between you and the other party, you must emphasize even the slightest common ground.

Once people have something in common, they can quickly eliminate the strangeness between each other and create a feeling of intimacy.This will not only make the other party feel relaxed, but also have the effect of making the other party tell the truth. In fact, each of us has the same psychology.For example, once two strangers find out that they have studied in the same elementary school, they will instantly feel like "one of their own" and will immediately bond. A psychologist once did an interesting experiment.He asked the same person to act as a leader in three different roles: authoritarian, laissez-faire, and democratic, and then surveyed others' perceptions of these three types of leaders.

It was found that leaders who adopted a democratic approach had the strongest sense of solidarity.The results of the study also showed that these people also used the word "we" the most. When we are listening to a speech, the other party's "I think..." will make us feel far less friendly than his saying "We might as well think..."Because using the term "we" can make people have a sense of "one of us". When children are playing games, they often say words such as "my" and "I want". A bad impression of too much self-awareness, and interpersonal relationships will also be affected.

Human psychology is very strange, the same thing often gives people a completely different feeling because of the different attitude of speaking.Therefore, making good use of "we" to create mutual awareness will be of great help to promote our interpersonal relationship. Doing so can shorten the psychological distance between each other. A critic once said that once when he went to a department store to buy a shirt, the saleswoman immediately took a tape measure and helped him measure his neck circumference.Since the salesperson at this time must be very close to him, it will make him feel as if he is with his relatives, and sales are often concluded in this atmosphere.

In fact, everyone has an invisible "self-protection circle".Usually, unless it is a very close person, it is not easy for others to enter this circle.But on the other hand, if the other party has already entered this circle, you will often feel that the other party is your kind partner. Therefore, if you want to shorten the distance with someone you just met in a short period of time, the easiest way is to create as many opportunities as possible for physical contact with the other person.
Press "Left Key ←" to return to the previous chapter; Press "Right Key →" to enter the next chapter; Press "Space Bar" to scroll down.
Chapters
Chapters
Setting
Setting
Add
Return
Book