Chapter 26 Chapter 25 Eloquence when chairing a meeting: Reflecting leadership qualities and abilities

Chairing a meeting is one of the essential tasks for any leader. The meeting is an opportunity for communication between the upper and lower levels, an opportunity for the leader to send out information and receive feedback, and it is the main tool for implementing management.Therefore, effectively hosting a good meeting is an important aspect of a leader's speaking level and a basic skill of a leader. The bright and vivid opening remarks are deeply impressive, and can play a preconceived role and attract the audience.A wonderful opening speech can often attract the audience tightly like a magnet, improve the tone and rhythm of the entire meeting, and enhance their interest in the meeting.As the saying goes, a good start is half the battle.

The opening remarks should not exceed one and a half minutes at most. A muddled opening statement will weaken the sense of urgency to solve the problem and make the meeting face failure at the beginning. The opening remarks should not only clarify the purpose of the meeting, but also point out the key points, so that the participants are mentally prepared and lay a good foundation for understanding the spirit of the meeting.At the same time, you can't talk in a few words, rush things, don't understand the meaning, and have exhausted your words, which will give people a sense of confusion, so that the participants will not understand the topic of the meeting and lose interest in the meeting.A good opening can grab the hearts of the participants at once, leave a deep impression on people, and attract people to continue listening.Just like watching a fascinating movie, people are naturally eager to understand the following plot.

The opening remarks should also try to avoid the old, rigid and stereotyped format.According to the actual situation of the meeting, or talk about the situation, or the characteristics of the road, or make a request, or talk about the moment elsewhere, in short, you must adapt to the situation, flexibly conceive, and ingeniously design, so that the participants can enter your well-designed space without knowing it. "trap". The task of the moderator is to spread out the problem clearly and comprehensively to everyone.He also needs to communicate the urgency of solving the problem so that everyone can act immediately.

The content to be stated in the opening remarks, including the background, theme, purpose, meaning, agenda and opening method of the meeting, should be concise and clear, and the tone and expression should be consistent with the atmosphere of the meeting. Under normal circumstances, there are three main points for a good opening statement: one is to directly address the topic, outline the key points, and clearly explain the content and theme of the meeting in a concise manner.The second is to make use of the topic to mobilize the emotions of the audience, create an atmosphere suitable for the meeting, and make the participants excited.The third is to use inspiring and inductive language to guide the audience to quickly enter the realm and let the participants concentrate.

Meetings always take place in a certain context.The smooth progress of the meeting depends on the creation of a good atmosphere. A wonderful opening speech can make the participants feel that they are discussing issues related to people's immediate interests or issues of common concern, which can stimulate the excitement of the participants and attract them. Attention, fully mobilize various positive factors, and lead the meeting to a complete success.It is essential for the opening statement to state the theme, purpose, significance, agenda and method of opening of the meeting, but this is definitely not to be confined to the program and not to be modified, but to be flexible according to the actual situation. .

In order to successfully host a meeting, a leader must not only have quick thinking skills, dexterous oral expression skills, and superb adaptability, but also be good at making full use of the environment in which the audience is placed together or the environment involved in the topic.Borrowing the environment skillfully is the way to use these environments skillfully. Once, Director Zhang convened a meeting of all the staff of the unit. At that time, the meeting place was quite noisy and the mood of the audience was not yet stable.Director Zhang started like this: "There is a joke that Zhang Fei and Guan Yu participated in a military aircraft meeting held by Liu Bei. Banpo yelled at Cao Jun's loud voice, but everyone didn't calm down. Guan Yu said, "Little brother, your hand is not good. It's up to me." So he sat on Liu Bei's seat, stroked his beard and focused his eyes, as if Thoughtful. Now everyone finds it strange and quiet down. In fact, this is just a joke. Everyone whispered to each other just now. Why are you quiet now? This question is left for everyone to think about. The main content I want to talk about today is... "

The vivid and appropriate story immediately attracted the attention of the audience, and the venue quickly fell silent. Another time, it was the opposite.Director Zhang was about to speak, and the atmosphere in the venue was too serious, which did not match the content of the speech.In order to enliven the atmosphere, Director Zhang made the beginning again: "A person who is good at speeches summed up a piece of experience. To mobilize the mood of the meeting, just pay attention to two people: one is the most beautiful, and the other is the most beautiful. This person can make your speech more colorful; the second is to look at the most restless audience in the venue, calm him down, and make you speak more confidently. I want to learn this method, but we are beautiful here Yes, there are 100 handsome ones, but I haven't found any restless audience, which is very difficult for me..."

Director Zhang cleverly took advantage of the environment and used humorous opening remarks to ease and adjust the atmosphere.So that everyone's emotions are relieved, and the atmosphere in the audience is no longer tense. There are many types of meetings, and the atmosphere required for each meeting is different. The meeting for soliciting opinions requires all parties to speak freely and brainstorm, and what is needed is a lively and enthusiastic scene; the meeting to study and solve problems needs a serious and solemn atmosphere; the language at the welcome meeting must be enthusiastic; Showing a feeling of reluctance to say goodbye.

Create the atmosphere of the venue and mobilize people's emotions, not by yelling and harsh voices. For example, in order to solve the problem of poor connection between processes in production, a factory intends to criticize the phenomenon of "grinding foreign workers" existing in individual teams.The leader came up and said, "I brought you here today to let you know that you are holding back the factory. What should you say?" The atmosphere of the "serious" meeting place is strong enough, but such an indiscriminate attack, not to mention resonating with the other party, may be difficult to obtain cooperation.The venue has become a battlefield, how will this happen?

Here is the beginning of a more successful greeting, just in contrast to the example above: "Whoever comes in spring will be the master of youth, and the leader Jiuying is the peony." Luoyang, the ancient capital, ushered in the Ninth Peony Fair.The warm and hospitable people of the ancient capital sincerely welcome foreign friends, compatriots from Hong Kong, Macao and Taiwan, and guests from all over the motherland to Luoyang! ... The host's welcome speech was sincere and touching, just right, which made people feel like a spring breeze, set off a festive atmosphere, and made people feel that it was in line with the occasion at that time without a sense of kitsch.

The speed of the meeting rhythm can directly affect the meeting effect, which is a problem that cannot be ignored.If the pace is too slow, it will prolong the meeting time and waste manpower and material resources; if the pace is too fast, it may lead to superficial understanding, in-depth discussions on issues, incomplete research, hasty decision-making, failure to achieve the purpose of the meeting, and serious mistakes may result .Therefore, leaders must pay attention to controlling the rhythm of the meeting.Inspire and guide everyone, and always follow the established topics of the meeting to conduct full discussions in order to achieve the expected goals. This requires the leader to make the participants fully understand the purpose of the meeting. At the beginning, it is necessary to explain what topics the meeting has and what tasks the participants need to undertake, and so on.You can draw up a meeting schedule before the meeting, fully estimate the difficulty of the meeting topics, the arrangement of the agenda, possible problems and countermeasures.When expressing the purpose of the meeting, it is necessary to express it clearly and in an orderly manner.Tell the participants all the purpose, requirements, content, etc. of the meeting, and make sure that the level is clear, the logic is tight, the expression is accurate, and the center is prominent.It must not be logically chaotic, with no distinction between primary and secondary, so that the participants do not know what to say and do not know what to do. During the meeting, you should always pay attention to the progress of the meeting and control the rhythm.If the pace is found to be too slow, measures should be taken to mobilize the attention of the participants, take the initiative to ask questions, provide more inspiration and guidance, and remind everyone to hurry up and express different opinions around the central topic if necessary. The same opinions should be kept simple or not repeated.If the pace is too fast, we should remind everyone to keep calm, have enough time, and think carefully. Meeting time has its limits.The general meeting time is limited to 2 hours, which comes from consideration of people's physical and psychological conditions.Procrastinating and loose meetings for more than 2 hours will only increase fatigue and will not produce good wisdom.In order to ensure a satisfactory result within a limited time, the presiding leader has the responsibility to control the rhythm of the meeting, so that the participants can fully exchange opinions and avoid arguing with each other. Some speakers talk too much.They like to speak for themselves and seem to use every meeting to monopolize the discussion.In this case, out of respect for the speaker, the host should generally not speak directly, but should look for opportunities to make clever hints.If he speaks, give him the right amount of time and then interrupt him by saying, "You made a few good points. Now let's hear the others."If this trick doesn't work, limit the time, for example, two minutes for each person to speak.If these eloquent people are allowed to ramble and talk endlessly, I am afraid that the end of the discussion will be "wait until the flowers are gone." Some people are unwilling to express their opinions in public and are used to whispering with those around them, which often interferes with the normal progress of the meeting.If the conversation reaches a point where it must be stopped, you can try to interrupt the interlocutor by asking a direct question, or you can stop talking and wait for them to quiet down.If that doesn't work, you can say to them, "If you have something to say, please speak up so that everyone can benefit from your discussion." When participants discuss a certain issue, due to their different knowledge, background, quality, experience and values, they look at the issue from different perspectives, make different judgments and propose solutions. Participants often hold different opinions. Opinion, argue with reason.This is an in-depth discussion.But if the opinions have tended to be concentrated, then the moderator should stop the debate in due course.Otherwise, the tit-for-tat parties will not give in to each other, and their faces will be red-faced, which will not only waste time, but also hinder the progress of the following agenda of the meeting.In some cases, the meeting may become the best occasion to vent personal grievances, and some people will use it to cause trouble for the work of departments and units.As a leader, you are likely to be the target of slander and slander. When you are attacked, you may become angry and lose your temper, stand up and argue with the other party.His purpose is to embarrass you and leave a bad impression in everyone's mind.As the host of the meeting, you must ensure that the meeting achieves the set purpose. Skillful language skills can enable you to come out of unfavorable situations calmly and avoid a meaningless quarrel. To effectively control the process of the meeting, it is very important to make each activity proceed as far as possible according to the predetermined process, and not to change it easily.In a limited time, full discussion around the topic, that kind of unconstrained "discussion" will only make the meeting go off track, and the process will be slow. As a moderator, you can use the following methods to correct people who are off topic.You can say, "That's an interesting point. Does this apply to our discussion?" This may get the other person aware that they've strayed off topic and get them back on track. When the leader presides over the meeting, if he wants to open the situation smoothly, break the silence at the venue, and guide the meeting to develop in the expected direction, this is inseparable from the leader's level of understanding and good thinking ability. The level of leadership is not only reflected in the use of personal authority and imposing one's own intentions on others. Although there must be the majesty of "I am the only one", the method must be flexible and changeable.At the meeting, we must be good at asking questions and actively guiding them, so that the meeting place presents a lively and unrestrained situation, so that we can discover, raise, analyze and solve problems from various angles and sides. One of the important responsibilities of a leader presiding over a meeting is to be responsible for building bridges and connections, taking care of transitions, linking the past and the future, and connecting the entire meeting into an organic whole.In this process, the moderator can complete various tasks in an orderly manner through quick response, good eloquence, and superb organization and generalization level. When there is silence in the meeting, the leader can first try the provocative method: "Old Huang, you didn't say a word today, it seems that you want to 'wash your mouth with the golden cup'?" Someone next to you may say: "Old Huang has always been eloquent. , how could you be willing to bow down today?" With such an agitation, how can Lao Huang not spit out his comments?Or you can use a roundabout way to get him to talk: "Xiao Zhang, you have been silent all the time, are you feeling unwell?" Do you listen?" Sometimes you can make good use of someone's speech and guide everyone to discuss it in depth: "Old Zheng believes that the key to improving the quality of teaching in our school is not to strictly check attendance and exams, but to improve teaching methods in connection with reality, saying It makes sense. Let’s talk about it!” It was an encouragement to Lao Zheng, and everyone’s discussion had a direction, and the meeting would go deeper. In addition, vivid language plays an important role in enlivening the atmosphere of the meeting, breaking the silence, and mobilizing the emotions of the participants.Humorous leaders preside over the meeting, the atmosphere of the meeting is generally more active, and the enthusiasm of the participants is higher.When presiding over a meeting, appropriately inserting humorous language can enhance the vividness and interest of the speech, make the participants relax in the tense meeting, and urge everyone to complete the meeting tasks in a relaxed and pleasant atmosphere. The leader should first give a generalization and affirmation to the previous speech or the most essential things in the speech, put the finishing touches on it, and prepare the groundwork; then, according to the characteristics of the following topics, they should play up the momentum and make the audience feel appropriate and natural.Of course, due to the different types of meetings, whether the connection speech is long or short depends on the specific situation and cannot be applied mechanically.If connectives are needed, they can be used incidentally or in reverse; they can borrow words or speak directly;In short, make it unique and just right. Leaders must be able to gain insight into the situation on the spot, grasp topics of common concern to everyone, and open up their voices.You can take the lead, take the lead in speaking, and pave the way for others; you can also be kind and humorous, attracting the attention of the participants, so that those who are indifferent can also actively participate; you can also ask questions layer by layer, inspire thinking, and use "Brainstorm" to listen to more opinions.The development of the meeting situation depends on the leader's guiding ability, but fundamentally it also depends on the leader's good quality. Although the host of the meeting has made serious preparations for the meeting in advance, some unexpected situations and situations often appear during the meeting.For these situations, the host should be calm and calm, and deal with them properly by his own adaptability. 1. Cold start When no one speaks or responds during the discussion and falls into a cold spot, the moderator should distinguish the reasons and take corresponding countermeasures. One is that the participants are not mentally prepared and it is difficult to speak for a while.Especially if there is no greeting in advance, impromptu meetings are prone to cold spots. At this time, the meeting host can encourage everyone to discuss immature opinions first, and then supplement and improve them during the discussion, or let everyone make short preparations first, and then speak; The second is that the participants do not understand or understand the topics discussed and feel unable to open their mouths. The meeting host should explain the topics in detail and clearly, and patiently enlighten the participants; The third is that the topic of the meeting directly involves the interests of the majority of the participants. If there is a silence caused by concerns, the chairperson of the meeting should first inspire people who have little to do with their interests, or who are generally recognized as more upright and fair to speak, and then gradually deep.As long as someone starts, the cold scene will become lively; Fourth, the topics of the meeting are difficult and complex, and it is not easy to put forward clear opinions for a while, so there will be silence. Comrades who are keen take the lead in speaking, open a breakthrough and then guide everyone to discuss and speak. 2. The atmosphere is dull There is often dullness in meetings, and that's normal.But as a moderator, if you let the meeting fall into silence, you will fail, and you will not be qualified as a moderator.When some people are silent at the meeting, the host should think about the reasons for the silence and take targeted countermeasures.Silence in meetings usually occurs in the following ways: (1) Shy, timid silence.Some people are timid, and when they try to speak in front of a crowd, their tongues tighten.Instead of embarrassing such a person by asking direct, hard-to-answer questions, ask questions you think they can answer, for example, about their work, their family, or how they dealt with a particular situation.Praise them whenever you get a chance, pat them on the shoulder, and help them overcome their insecurities when speaking. Some people have better opinions and opinions, but they are silent because of some concerns.In this case, the moderator should find a way to dispel the concerns of these people and support them to speak.Some people are afraid of speaking badly and being ridiculed. They want to speak but dare not speak. The meeting host should look for opportunities to encourage him to speak, express his interest in his speech, and urge him to speak boldly; (2) Noble silence.If the participants are high-minded, closed-minded, unwilling to say more and keep silent, this type of people is often experienced, more rigorous, and has their own opinions.On the one hand, they want to express themselves, and on the other hand, they put on a lofty air.For such people, the host should give them more encouragement and respect, and let him feel that his opinion is very important. (3) Indifferent silence.When the topic of the meeting has little to do with some people, some people will think that the topic has nothing to do with them, and they will be indifferent and unwilling to use their brains.The meeting host should take appropriate methods to guide them to the meeting topics and prompt them to think about problems; (4) The silence of opposites.Such people either have different opinions on the topic and don't want to say it, or they don't want to say it to the host, and they will take an attitude of ignoring it.The host should start from the desire of unity, regardless of personal grievances, actively and enthusiastically guide them to speak, change their attitudes with cordial feelings and tone, and attach importance to their speeches, encourage them to express their true opinions, and express their opinions to others. Don't mind incorrect opinions. Of course, there were silences at the meeting for other reasons as well.Some people do not say a word to express their agreement, some do not express their opinions temporarily because they want to hear other people's opinions, and some people do not express their opinions because they have no new opinions, etc. These situations are normal and do not need to be taken care of. 3. Digression Digressions are a common occurrence in meetings, and even the best presenters try to stop them.When this phenomenon occurs too much, the meeting will go off track and the process will be very slow. As the moderator, your duty is to be good at bringing the meeting back on track.When digressing, you can't twist it forcefully, and you can't not twist it.Strong twisting will dampen enthusiasm, and non-twisting may lead to ineffective meetings.You can use the following methods: One is to take a certain sentence from the discussion, and follow the trend to subtly and naturally lead back to the topic.You can say, "That's an interesting point. But does this apply to our discussion?" This may lead others to see that they've strayed, and bring them back to the point of discussion; The second is to connect a certain level of meaning of the discussion, and propose a new topic to introduce into the main topic; The third is to use a funny sentence to stop the discussion and introduce the topic. Dealing with digressions must not be simple and rude, but should try to use a way that does not affect the mood and atmosphere, and remind the speaker in a polite manner.Or, if possible, a gradual integration of more distant discussions with immediate issues can bring everyone back on track.If not, just summarize what has been said so far.This redirects it to focus on the main issues. 4. Whisper What do you do when a person starts talking to people around them and disrupts the meeting?The best thing to do is to ignore him as much as possible.There will always be people who are inconsiderate of others' feelings, and you have to put up with them. If the conversation reaches a point where it must be stopped, you can try to interrupt the interlocutor by asking a direct question.Or you can stop talking and wait for them to quiet down.If that doesn't work, you can say to them, "If you have something to say, please speak up so that everyone can benefit from your discussion." Also, if you want to stop them, ask them to summarize the last few suggestions and estimate their feasibility.They may not be very clear about this in their minds, but if they say it, they will pay attention. The above are the most important guidelines that leaders should abide by in meetings. These guidelines are applicable to all kinds of meetings and have a certain generality.Therefore, leaders should remember carefully, but most importantly, leaders must understand: what is the purpose of the meeting. Since a meeting has a beginning, it should also have an end.When the meeting is about to end, the host should make a concise, comprehensive and objective summary and induction of the relevant situation of the meeting and the results achieved.Provide explanations for uncertain or unresolved issues.Some moderators can summarize the relevant situation of the meeting in a very concise, general and high-level way, so that people can understand it as soon as they hear it.But some are not good at summarizing, and they are not sure about the essence of the meeting. They either repeat other people's words, or play it out of bounds, without depth or height. Although there is no fixed pattern for the meeting summary, its content should generally include the following aspects: §§§The first part, the basic situation of the meeting.This part mainly talks about the process of the meeting and the performance of the participants. §§§Second part, main takeaways from the meeting. This part is the focus of the meeting summary.It mainly talks about which thoughts were unified, which understandings were raised, and which problems were solved through the joint efforts of everyone. §§§The third part, future work suggestions. This part is mainly based on the general spirit of the meeting, combined with the actual work, to put forward opinions on implementing the theme of the meeting.It is to put forward specific requirements for the communication, study and implementation of the meeting, decompose the goals and tasks determined by the meeting, and implement them to the relevant responsible units and responsible persons. Meeting summaries can generally be summarized in the following ways: 1. Direct narrative It is to briefly review and describe what the meeting has done, what consensus has been reached, what problems have been solved, and deepen the impression of the participants. 2. Induction It is based on a brief review of the meeting and a high-level induction and generalization of the entire meeting. 3. Agitation method In the case of a comprehensive summary of the meeting, summarize with encouraging words, put forward hopes and requirements for everyone, and call on everyone to work hard to achieve a certain goal or complete a certain task. Whether the summary of the meeting is detailed or brief depends on the requirements of the meeting, the atmosphere of the meeting, the participants, the time arrangement, etc.It can be adjusted, perfected and mastered flexibly according to the general structure and methods introduced above. The summary should strive to be objective and realistic.Don't exaggerate and exaggerate at will.In the summary of the meeting, while seeing the achievements, it is also necessary to point out the existing problems in a timely and objective manner, and put forward the areas that need to be worked hard in the future.The summary of the meeting can often play a positive role in reminding and strengthening the awareness of subordinates, so leaders must pay attention to it. In the process of conducting any meeting, some unexpected situations may arise.For these situations, the host must be calm and calm, and deal with them properly by his own adaptability. 1. How to deal with the cold scene at the beginning of the meeting Cold space is a common problem in conference activities that makes the conference host quite difficult to handle.There are many reasons for the cold field, and we should take different measures for different reasons. (1) The participants are not mentally prepared and it is difficult to speak for a while.Especially if there is no greeting in advance, the impromptu meeting is prone to cold spots. At this time, the meeting host can encourage everyone to talk about immature opinions first, and then supplement and improve them during the discussion.You can also let everyone make a short preparation first, and then speak. (2) If the participants do not understand or understand the topics discussed and feel unable to open their mouths, the meeting host should explain the topics in detail and clearly, and patiently enlighten the participants. (3) The topic of the meeting directly involves the interests of the majority of the participants. Because there are too many concerns caused by the silence, the meeting host should first inspire people who have little relationship with their interests, or who are generally recognized as more upright and fair to speak. Then go deeper.As long as someone starts, the cold scene will become lively. (4) The topics of the meeting are difficult and complex, and it is not easy to put forward clear opinions for a while and there will be a cold room. At this time, the meeting host can start from the simple to the deep, inspire everyone to use their brains, and gradually get in touch with the essence of the problem. They can also choose strong analytical skills, Comrades who are more sensitive take the lead in speaking, open a breakthrough and then guide everyone to discuss and speak. 2. Skillfully break the silence of some people When some people are silent at the meeting, the host should think about the reasons for the silence and take targeted countermeasures.Silence in meetings usually occurs in the following ways: (1) Worrying, shy silence.In this regard, the host of the meeting should look for opportunities to encourage these people to speak, express interest in their speech, and encourage them to speak boldly. (2) The silence of the minority.When the majority of people agree with a certain opinion at the meeting, and there is a one-sided situation, those who hold a minority opinion know that their opinion has been isolated, so they stop talking.In this case, the host should not rush to agree with the opinions of the majority, but should patiently and enthusiastically encourage those who disagree to express their opinions for comparison. (3) Indifferent silence.When the topic of the meeting has little to do with some people, some people will think that the topic has nothing to do with them, and they will not use their brains with an attitude of indifference.The meeting moderator should take appropriate methods to guide them to the meeting topics and prompt them to think about problems. (4) The silence of opposites.Some people have antagonism towards the meeting host or the meeting topic, and they will ignore it.If it is really necessary for their opinions to be made public, the meeting moderator should actively and enthusiastically guide them to speak, encourage and support even opposing opinions, and don't mind the opinions that arouse fierce words later. Of course, there were silences at the meeting for other reasons as well.If some people do not say a word, it may be to express their agreement. Some people may not express their opinions temporarily because they want to hear other people’s opinions. Some people do not express their opinions because they have no new opinions. 3. Good at controlling digressions In the speeches at the meeting, there is often a phenomenon of going off topic.This phenomenon is exactly the opposite of the cold scene, and it can be regarded as the meeting being "enthusiastic" too much.When digressing, you can't twist it forcefully, and you can't not twist it.Strong twisting will dampen enthusiasm, and non-twisting may lead to ineffective meetings. There are two main situations in which there are digressions: one is a gossip-style digression.Talk about rumors, anecdotes, and gossip that have nothing to do with the topic in the meeting discussion, and like to talk about the sea and the sky with relish, and the more you get away from the topic, the farther you go.This phenomenon usually occurs because the participants think that the topic has nothing to do with them and are not interested; some people think that the topic is not easy to speak, and indulge in extra-topic words.At this time, the moderator should take measures: first, take a certain sentence in the discussion, and lead it back to the main topic subtly and naturally; A kind or witty remark cuts through the discussion and brings it to the point. The other is a playful digression.In order to express their talents or show their opinions, the speaker consciously or unconsciously speaks about the content that has nothing to do with the topic.The handling of this digression should not be simple and rude, but should try to remind the speaker in a manner that does not affect the mood and atmosphere as much as possible. Many leaders believe that meetings are just a formality and that hosting them is easy.actually it is a kind of misunderstand.It is not an easy task to really host the meeting well, fully mobilize the enthusiasm of the participants, and achieve the expected results. The leader is the "helmsman" of the meeting. He must grasp and steer the boat of the meeting at any time, inspire and guide everyone, always follow the established topics and agenda of the meeting, and conduct sufficient discussions in order to achieve the expected goal as scheduled.This requires that the leader must make the participants fully understand the topic.At the beginning, it is necessary to explain what topics are shared by the meeting, how to conduct it, what are the requirements, what tasks the participants will undertake, and many other links. No matter which link is not handled properly, it will affect the effect of the meeting.Effectively hosting a meeting is an important aspect of a leader's speaking level, and it is also a basic skill of a leader. Among them, which one should be decided by the participants at the meeting; which one only needs to listen to the opinions of the participants for further supplementation; which one is just an informative greeting and introduction, and will not be discussed for the time being ; Which one of the participants must be consistent with the superiors, only study how to coordinate actions and so on.In order for the participants to understand clearly, then the leader presiding over the meeting must speak clearly and explain the purpose, requirements, and content of the meeting to everyone. The level must be clear, the logic must be strict, the expression must be accurate, and the center To stand out.Do not distinguish between primary and secondary, regardless of severity, and the content is complicated, so that the audience does not know what to say and has nothing to follow.Therefore, to do a good job in hosting work meetings, leaders need to pay attention to the following points: 1. The meeting should start on time This is the easiest principle for the person in charge of the meeting to implement.And due to various historical reasons, it is difficult to implement one.Due to the lack of meeting awareness, some people think that the meeting is not important, and they will arrive at 10 o'clock at 9 o'clock;In this case, the leader should lead by example, so that the meeting can have a good start, and it is also the first step to improve the efficiency of the meeting. 2. The voice is loud and the intonation is changeable When a leader speaks at a meeting, it is the most basic requirement to let every word and sentence he utters reach the ears of the participants.The loudness of our speech not only refers to the volume, but also includes the strength of the speech, clear enunciation, and a strong sense of rhythm.Can express the self-confidence of leadership and the strength of struggle in the voice.If the leader's speech is weak and the tone is flat, it will appear to lack vitality.Leaders can express rich thoughts, feelings and viewpoints through the change of tone, so that the participants can resonate in thoughts and feelings, and make their speeches more appealing and shocking.A solemn and serious meeting requires a gentle and steady tone; a cheerful and relaxed meeting requires a brisk and casual tone. 3. Be sure to let everyone in the meeting speak Be sure to include everyone in the discussion and in the decision making.If you know a meeting attendee likes to make post-meeting comments, try to get him to speak at the meeting and make his point clear.That way, he can no longer disagree after the meeting.This requires the cooperation of other participants.It's an art of leadership that saves a lot of time in meetings. Talking privately in a meeting will only lead to conflict and discord.The moderator cannot allow anyone to break up the meeting into sub-groups.It should be possible for all participants to hear everyone speaking.If the whisperer persists, draw everyone's attention to him and kindly ask him to tell everyone what he has said. 4. Dealing with differences of opinion Don't turn a blind eye to differences, and don't try to avoid them.Acknowledge disagreements and bring them to the attention of the participants.Disagreements are made public so that participants can make informed choices.You can ask both sides of an argument, "Which side are you really on?" Then ask, "Why did you take that position?" Finally, ask, "What do you suggest we should do?" will weaken. 5. Prevent "cold field" As soon as you find that there is going to be a "cold situation", immediately use comments, questions or explanations to encourage everyone to continue the discussion.Be aware that the gradual decline in the opinions expressed by the participants means that their sense of urgency and ability to deal with problems will also decrease. 6. Frequently summarize reminders This is often the case during meetings: Sometimes everyone’s opinions are concentrated, but the meeting host cannot sum up in time, and asks everyone to switch to another topic, which leads to a cold break and delays the time; No one said a word, some people tossed and turned, couldn't get to the point, and went further and further away; sometimes people argued endlessly and were not convinced by each other. Summarizing is a technique for reporting to everyone how the meeting went.The moderator can also summarize the differences of opinion to draw the attention of the participants.Otherwise, disagreements will be ignored in the discussion.It's frustrating for everyone if it doesn't show up until the end of the meeting. 7. Pay attention to the weight and measure of speaking The weight of language is composed of two main factors: meaning and attitude.Word meaning refers to the original meaning of language, and attitude refers to the expressions and emotions held when expressing.For example, if the leader presiding over the meeting wants to criticize the work mistakes or major mistakes of the subordinates, there is a problem of weight here.If it is an individual or general mistake, and the weight of criticism is too heavy, it will be suspected of making a big deal out of a molehill. I am not convinced, and everyone is not satisfied.If it is a major mistake and the weight of criticism is too light, it will not achieve the purpose of educating oneself, and it will also give everyone a sense of protecting the parties involved and covering up mistakes, which will not make those who hear it enough to warn.This is also a requirement of "degree". Of course, instead of doing specific analysis and convincing people with reasoning, but going on the outline infinitely and talking nonsense, it will not have good results.Therefore, according to the nature and extent of the problem, when speaking, there is a question of what is the appropriate scale between the seriousness and the seriousness. Proportion is a measure of the weight of language.But to grasp the propriety, one is to pay attention to the nuances in the meaning of words, especially the nuances between synonyms and near synonyms.The second is to pay attention to the difference between attitude and intonation, which will also affect the weight.Our purpose is to both clarify the problem and educate comrades.To point out the seriousness of the problem and conduct serious criticism does not necessarily have to be loud and harsh.Harsh language, rough attitude, or even hurtful words, taking sarcasm, sarcasm, and ridicule for pleasure will definitely cause the other party's resentment and resistance, which is not conducive to problem solving or unity. 8. Meetings should be timely Once the meeting agenda is issued, do not change it, and do not exceed the stipulated time.If meeting proceedings drag on, take immediate action.Clearly tell everyone that the meeting must be completed within the specified time.This is the most popular move. Generally speaking, a policy meeting is also called a meeting to generate ideas, which refers to a meeting that formulates the guidelines and goals of an organization's future development.When hosting such meetings, leaders should take care to: 1. Leaders and participants should establish an equal relationship.In this kind of meeting, the general participants make suggestions for the future of the organization, so there is no relationship between superiors and subordinates in terms of status, and the participants are equal regardless of rank.Only in this way can everyone broaden their thinking and develop a satisfactory blueprint.Leaders should not limit the scope of issues discussed, but encourage and guide participants to fully express their ideas. 2. When discussing the feasibility of a certain plan, the scope of the demonstration must be wide and sufficient. Although this may lead to disagreements among the participants, as long as the meeting host is good at discovering new problems and new ideas , and encourage the participants to openly debate and argue, so as to fully recognize the views of all parties, so that reasonable decisions can be made.But it should be noted that this kind of debate should be based on not affecting the feelings of the participants. Therefore, the leader should also pay attention to grasping and controlling the atmosphere of the discussion. 3. The format of the meeting must be open.Policy meetings, the most important thing is to brainstorm, so everyone should be encouraged to express their opinions.Leaders must not simply make affirmative or negative opinions, thereby closing the minds of the participants, but should try to let everyone use their innovative abilities. 4. Attention should be paid to promoting the mutual learning and solidarity and cooperation of all parties.The meeting where policy is produced, although not necessarily determined on the spot at the meeting, still has a clear goal.At the beginning of the meeting, the leader should emphasize that the achievement of the goal of the meeting depends on the joint strength of the participants, and let them form a common desire, so as to avoid some unnecessary mutual disputes. 5. When the meeting is about to end, the leader who chairs the meeting should also systematically summarize the opinions of the participants, emphasize the success of the meeting and affirm everyone's efforts.This can enhance the sense of belonging and pride of the participants, which will be of great help in the specific implementation work once the decision is made to implement these ideas in the future. At the end of the meeting, the leader should make a comprehensive and objective summary of the relevant situation of the meeting and the results achieved, and explain the undetermined or unresolved problems.How well the meeting is summed up is an important aspect to measure the level of leadership.Some leaders can summarize the relevant situation of the meeting very concisely, in a very general way, and at a high level, so that people can understand it as soon as they hear it.But some are not good at summarizing, and they are not sure about the essence of the meeting. They either repeat other people's words over and over again, or say some irrelevant words, which have neither depth nor height.The summary of the meeting should reflect the characteristics of conciseness, comprehensiveness and accuracy, prominent focus, and seeking truth from facts.A good summary can help participants deepen their understanding and grasp of the spirit of the meeting, and is conducive to the implementation of the meeting. 1. Content Although there is no fixed pattern for the meeting summary, its content should generally include the following aspects: (1) Basic information of the meeting This part mainly talks about the process of the meeting and the performance of the participants.The meeting process is mainly to summarize and analyze several important links of the meeting, and to evaluate the implementation of each link; how the participants performed during the meeting should list typical examples for comment.It is necessary to explain to the participants how long the meeting lasted, what agenda was carried out, what was done, how it was done, and the degree of participation of the participants. (2) The main harvest of the meeting This part is the focus of the meeting summary.It mainly talks about which thoughts were unified, which understandings were raised, and which problems were solved through the joint efforts of everyone.It is necessary to summarize and summarize a few items from a high-level view, so that people feel clear and easy to remember.Talking about the harvest should closely follow the theme of the meeting, highlight the problems, and truly conform to the actual situation of the meeting.Each achievement should be illustrated with specific examples, and attention should be paid to quoting the speeches of the participants, especially some good opinions, suggestions, and specific measures and plans, so as to give people a concrete and vivid feeling. (3) Opinions on future work This part is mainly based on the general spirit of the meeting, combined with the actual work, to put forward opinions on implementing the theme of the meeting.It is to put forward specific requirements for the communication, study and implementation of the meeting, decompose the goals, tasks, policy measures determined by the meeting, and implement them to the relevant responsible units and responsible persons. 2. Method In order to obtain the method of meeting summary, the following methods can generally be adopted: (1) Direct narrative method It is to briefly review and describe what the meeting has done, what consensus has been reached, what problems have been solved, and deepen the impression of the participants.For example, "In this meeting, we communicated which documents we studied, which decisions we studied and discussed, and the leader of XX made an important speech, and made specific arrangements and deployments for the next step: one is... two is... three is ...These opinions are completely in line with our reality, and are of great significance to promoting work. I hope that everyone will earnestly implement them and achieve results. To implement the spirit of this meeting, I would like to make a few more opinions: 1... 2... three……" (2) Induction method It is based on a brief review of the meeting and a high-level induction and generalization of the entire meeting.For example, "Our meeting was very successful. In summary, there are several characteristics: 1... 2... 3... Our meeting formed a consensus on several aspects: ... initially solved several problems : ... Now, everyone has reached a consensus on solving these problems, and has come up with specific countermeasures. The key to the next step is to implement them well.” (3) Agitation method In the absence of a comprehensive summary of the meeting, summarize with encouraging words, put forward hopes and requirements for everyone, and call on everyone to work hard to achieve a certain goal or complete a certain task. Whether the summary of the meeting is detailed or brief depends on the requirements of the meeting, the atmosphere of the meeting, the participants, the time arrangement, etc.It can be adjusted, perfected and mastered flexibly according to the general structure and methods introduced above. Lenin was very good at running meetings. In 1914, he proposed: (1) The speaker's speech time is 10 minutes. (2) The speaker's time is 5 minutes for the first time and 3 minutes for the second time. (3) No more than two speeches shall be made. (4) The time for voting for and against is 1 minute. (5) Exceptions shall be decided by a special session of the People's Committee. During the meeting, Lenin always put a pocket watch on the table to monitor the time of each speaker, giving people a sense of urgency against the clock.Whenever a representative speaks, he always reminds him: "Be brief and talk about the most essential issues." When the speaker's time is close to the specified time, he will knock on his pocket watch as a reminder.If someone thinks that his speech is still "on topic" and wants to continue speaking, Lenin always says: "This is not on topic, but off topic." Once, a non-Party military expert reported at a meeting of the People's Committee that After more than ten minutes, without getting to the point, Lenin suddenly said to him: "Tomorrow at 1 o'clock in the afternoon, please come to me, and I will teach you how to make a report." He talked for a full hour.Later, the military cadre spent the night revising his report. Lenin was very respectful of people.No matter who is speaking, he always puts his index finger to his ear and concentrates on listening to every detail.Even after having a certain opinion on the problem, he is good at listening to other people's opinions.In this case, he narrowed one eye slightly and looked at the other playfully, with a smile on his face.Lenin did not interrupt other people's speeches under normal circumstances, and he only interrupted others' speeches when the speaker violated the conference system. Lenin paid great attention to civilized language, such as commonly used: "Please speak." "What do you think should be done?" "Sorry, you have no time to speak." etc.He always put himself on an equal footing with the participants.He encouraged the participants to speak freely and express their opinions without any scruples.When he heard the correct point of view, he immediately said: "Please dictate your suggestion." When he disagreed with others, he always listened carefully to other people's opinions, never suppressed different opinions, and did not impose personal opinions. For others, but through debate, to persuade people.If the meeting passed a resolution different from Lenin's opinion by a majority vote, he always obeyed with five conditions.If it is a matter of principle, he only reflects his opinions to the higher-level leadership in accordance with organizational procedures. In April 1920, Lenin pushed the People's Committee to pass the "Measures for Dealing with Failure to Attend Meetings on Time", which stipulated that those who were late for the People's Committee meeting for more than 10 minutes for the first time would be given a warning and recorded in the minutes of the meeting; In case of absenteeism, wages of the current month will be withheld; those who are late for the third time will be criticized in the newspaper, and those who are late for more than three consecutive times will be dismissed from their posts.Lenin was never late for any occasion.He spoke at the meeting, succinct and concise, and generally ended within the stipulated time.If the issue is important and complicated and cannot be finished in one speech, he will also consciously stop speaking and save it for the next speech.