Home Categories social psychology An Encyclopedia of Leadership Quality and Leadership Art

Chapter 11 Chapter 11 Be a Cultured Leader

The qualities needed for a leader to be successful also include a tolerant personality, which is also crucial. Tolerance is firstly manifested in the acceptance of human personality, allowing others to have different personalities, hobbies and needs from oneself, not requiring others to be the same as oneself, and not being critical of others. Leaders must have a tolerant mind and the ability to appreciate the characteristics of others . In a leadership group, everyone's personality is different.In terms of personality, there may be introversion and extroversion, and each has its own strengths and weaknesses in temperament and ability.Therefore, some people may be bold and quick in doing things, have a strong personality, and be efficient in handling things, but they have no resilience.Some people may be thoughtful and meticulous in doing things, and have a flexible personality, but they are not efficient.If you can see each other's characteristics and cooperate with each other in the leadership work, you can make up for each other's shortcomings, do things well, and have a good relationship with subordinates, making the leadership collective appear full of vitality.The well-proportioned personality and complementary abilities will make people feel a tacit understanding of the leadership team and have a sense of appreciation for the leadership style.Because good cooperation weakens everyone's shortcomings and highlights individual advantages, the charisma of the leadership group will be greatly enhanced.Therefore, if the leader has the spirit of tolerance and compatibility, the individuality of each person in the group will be brought into full play without affecting the development of the group.Just like a good gardener, in his garden there will be a hundred flowers blooming and competing for beauty.When people visit here, they have a pleasing feeling and are full of respect for the gardener's management skills, because he not only cultivates a variety of landscapes, but also makes each scene develop reasonably, preventing any individual from destroying the overall scene.

However, if the leader does not understand the personality of others and cannot accommodate the characteristics and requirements of others, the relationship between people will become inharmonious, and even cracks will appear, which will bring serious consequences.Stalin was an all-powerful figure in the history of the Soviet Union, but he failed to be tolerant and compatible in his family life, which caused tragedy in life.Stalin was the supreme commander of the Soviet Army, and he was in charge of the fate of a world power. He had a will like steel, and his character was decisive, calm, and even somewhat indifferent and domineering.And his wife Nadya is a person full of romantic temperament, hoping to get Stalin's warmth and consideration.However, with the continuous improvement of Stalin's status, Stalin's image is getting farther and farther away from Nadya's image when she was in love.Although she still loved Stalin deeply, quarrels often occurred because the two parties could not understand each other.The rift between them is getting bigger and bigger, and the family's internal war may break out at any time.At the banquet celebrating the 15th anniversary of the victory of the October Revolution, this contradiction finally came to a head.

At that time, domestic and foreign distinguished guests were being entertained in the Kremlin, and the atmosphere was extremely warm.Stalin happily called Nadya in front of everyone: "Hey, you, come and have a drink too."On such occasions it was proper for Stalin to address his wife by her first or nickname, but he ignored it, and Nadya, aggrieved by his rudeness and feeling greatly hurt, cried out: "I am not What's your 'Hello!'" and angrily exited the venue, much to everyone's embarrassment.That same night, Nadya committed suicide with a pistol in her own room.This incident deeply shocked Stalin, but the matter has been irreparable.If Stalin didn’t have that kind of attitude at that time, or he noticed his wife’s request, he didn’t just feel incomprehensible, but took positive measures to improve it; No matter how hard you are on him, but use ingenious methods and words to deal with the situation, tolerate him once, and communicate with him after the incident, then the outcome of the matter will be changed.

The measure of generosity is called generosity.Generosity is a virtue, praised by people.And narrow-minded people, often because they care about trivial matters, are short-sighted and can't see far away, and can't make great achievements. Shi Le was the founder of Later Zhao during the Sixteen Kingdoms Period.He was born in a humble family. When he was young, his family was poor and he worked as a farmer. Later, he worked as a serf and slave.Because of the chaos in the world, he was forced to become a robber because of poverty. He started his business by plundering, and later he had an army of 100,000 people, and he had the ambition to plot the world.

Although he could not read a word, he was humble and could listen to the suggestions of scholars. For example, he obeyed Zhang Bin and other counselors.And Zhang Bin is also very strategic, and his plans are not in vain, and he has exhausted his strategies, which made Shi Le go from only knowing how to rush and kill to being able to win with his wits.At the same time, Shi Le was broad-minded and bold, and he was very tolerant and friendly to his subordinates, so all the soldiers could return to their hearts and work hard for him, so they were able to unify the north in the end. After Zhao was established and ascended the throne, Shi Le was able to forgive and treat his former enemies and unite for his own use.Once, when he returned to his hometown, he ate and drank with the folks and elders.When Shi Le was at home, he and Li Yang were neighbors, and they often beat each other in order to compete for Ma Tian.While drinking, Shi Le didn't see Li Yang, so he asked: "Li Yang is a strong man, why didn't he come?" Then he said: "A conflict over Matian is a struggle between ordinary people. Now that I own the world, how can I be against the people? "So he sent someone to summon Li Yang.After Li Yang arrived, Shi Le toasted with him, stroked Li Yang's arm and said with a smile: "I have beaten you a lot in the past, and you have also tasted my poisonous hands. That is all in the past." , It can be regarded as our friendship." Then Li Yang was rewarded with a house and appointed as the captain of the army.

Another time, when Fan Tan joined the army and lived in poverty, Shi Le promoted him to Zhang Wu Neishi. Fan Tan entered the palace to say goodbye. Shi Le was surprised to see his clothes torn, and asked, "Why is Fan Shenjun so poor?" Simple, he replied truthfully: "I met Jie thieves without justice, and all my family property was lost." Shi Le laughed and said, "The Jie thieves have plundered so violently, and now I should compensate." Fan Tan remembered that Shi Le was from the Jie family. The Jie family was called the people of the country in Hou Zhao. It was a violation of the law to say that the Jie people were Jie thieves, so they were shocked and immediately begged for mercy.Instead, Shi Le comforted him and said, "My law is to guard against those rascals, and has nothing to do with seniors like you." So he rewarded Fan Tan with chariots, horses, clothes, and three million dollars.

If a monarch can be gracious and generous, the world will be able to return to his heart, and the government will be able to prosper day by day.For Shi Le, what is commendable is that after holding the power of life and death, he can forgive his original enemies and tolerate others' unintentional offenses.Such a man must reach the pinnacle of what life can achieve.Therefore, as a leader, it is very important to develop a sense of tolerance in yourself. During the reign of Emperor Taizong of the Song Dynasty, Kong Shouzheng, who had made great contributions to the imperial court, paid homage to the Marquis of Yu, the capital in front of the palace.One day, he and Wang Rong, who were also generals, served Taizong's banquet in Beibei Garden.

Since they are both bold people, the two exchanged glasses at the banquet and talked loudly about the heroic deeds on the battlefield.After a while, Kong Shouzheng got drunk and started arguing with Wang Rong about the credit for guarding the frontier in front of the emperor.The more they quarreled, the more angry they became. They blushed and their necks were thick, and even ignored Taizong who was present, completely losing the etiquette of his subordinates.The courtiers asked Taizong to arrest the two and send them to the Ministry of Officials for punishment. Taizong did not agree, but sent them home.

The next day, after waking up, the two went to the hall to plead guilty to Taizong. Taizong said: "I am also drunk, so I don't remember these things."All the officials also admired Taizong's tolerance. As the emperor, Taizong must have some disgust when facing two ministers who were drunk and fighting for merit in front of him, but when they woke up and pleaded guilty, they excused that he was also drunk. Let Kong Shouzheng and the others know how to be vigilant, wouldn't it be the best of both worlds? As a monarch, he owns all directions and controls his ministers. Without extraordinary measure, it is impossible to be comfortable and successful.Today, as a leader, he bears the responsibility of weighing the overall situation, and he should also cultivate such a mind in order to unify the hearts of the people.

Li Hang served as prime minister when Emperor Zhenzong of Song Dynasty.One day, he was stopped by a Confucian scholar on the way to write a letter.Unexpectedly, instead of being angry at all, Li Hang thanked him and said humbly, "When I get home, I will take my time to read it myself."He followed Li Hang all the way, and reprimanded him: "You are in a high position but you can't help the world at the same time, and you are not willing to retire. Don't you feel guilty at all for blocking the way of sages for a long time?" He replied respectfully: "I have asked to retire many times, but the Lord has not agreed." Even though he was reprimanded by such an unknown Confucian scholar in the street, Li Hang never showed any anger on his face.

In fact, Li Hang was not the prime minister who, as the Confucian scholars said, "can't help the world with a big position".Song Zhenzong's evaluation of him was: "As a minister, he is loyal, honest, and consistent." The fact is true. During his tenure, he has contributed to the country. Li Hang was very studious since he was a child.After Emperor Zhenzong of Song Dynasty came to the throne, he took the position of Minister of Zhongshu as an official, and also studied national history.When the Khitan invaded the border, Zhenzong personally went to the front to supervise the battle and ordered Li Hang to stay behind. Li Hang's affairs are based on the national interests. If Zhenzong's actions are wrong, he dares to fight.For example, Zhenzong sent an edict to make Liu a noble concubine, but Li Han thought it was inappropriate, so he burned the edict with a candle in front of the envoy, and attached a statement: "I think it is impossible." Zhenzong really listened to him. give up.Whenever he made a performance, he played it in public. There was never any secret performance. Zhenzong said to him: "Everyone has a secret performance, but you don't. Why?" It’s a chancellor who is punishing a crime, and if it’s an official matter, it’s open to the public. How can you use secret notes? But ordinary ministers have secret notes, and they are either slanderers or sycophants. This is what I hate the most. How can I prevent it?” When Li Hang was at home Never discuss business with anyone. Li Hang is good at understanding people's talents and qualities, and he hates slanderers the most in his life.Kou Zhun had a good relationship with Ding Wei at the beginning, and recommended him to Li Hang on the basis of Ding Wei's many times, but Li Hang never used Ding Wei.Kou Zhun asked him, and he said, "Looking at his character, can he be placed at the top?" Kou Zhun asked back, "For a person like Ding Wei, can you suppress him and let him stay at the bottom for a long time?" Li Hang shook his head helplessly, and said with a smile: "If you regret it in the future, you should think about what I said today." Later, Kou Zhun really set up a frame for Ding Wei, so he began to admire Li Hang's brilliant ideas.Li Hang loves the people very much, and takes "frugal use while loving others, so that the people can use the time" as the guiding ideology of governing the people. Li Hang was able to adhere to principles in state affairs and personnel affairs, and was able to love the people.It is precisely because he is "loyal, kind and honest" that he can have a clear heart for the country and the people.The aforementioned Confucian scholars' accusations are not in line with the facts, they are just wild words, which do not hurt him at all, but can encourage him to examine himself more strictly and spur himself. Therefore, we don't care about the rudeness of Confucian scholars, but thank him for his blunt words. This is what the world calls Let's say the prime minister measures it. As the saying goes: "The prime minister can pull a boat in his belly." A minister who is extremely human must have a superhuman mind, be able to accommodate others, and live in harmony with his superiors, otherwise it will not last long.This is a kind of self-cultivation and the art of being an official.An ancient person still had such a mind, but as a leader in contemporary society, he should cultivate his own mind that is as broad as the sea. Leaders must also possess first-rate patience.This applies to both people and things. Even if followers have many shortcomings, leaders should exercise restraint and remain forward-looking under temporary obstacles and pressures.In conclusion, leaders should be patient and at the same time stick to their goals. Lincoln, the outstanding leader of the United States, was a very patient person.Here let us look at a vivid example.In the first weeks of the American Civil War, the handsome young General McClelland marched into West Virginia with 20 cannons and a portable printing press and defeated several Confederate forces.This is just a few small battles, but it is the first time the North has won a battle, so it is very meaningful.General McClelland deliberately created this kind of momentum. He used a portable printing press to issue dozens of wonderful and exaggerated bulletins, announcing his achievements to the people. In a few years, his absurd behavior may be ridiculed, but at that time, war was a new thing, and the people in the United States were flustered and eager for the appearance of heroes, so they listened to the exaggerated evaluation of this young officer.Congress thanked him, and people also called him "Little Napoleon". After the fiasco of the "Cow Trail Creek" battle, Lincoln invited him to Washington to serve as the commander of the "Army of the Potomac". Mike Xinglan was born to be a leader.When the soldiers saw him galloping on a white horse, they always applauded.What's more, he bravely took over the defeated remnants of the "Niujingxi" battle, trained them, restored their confidence, and built up their morale.No one does this better than him.By October, the army was one of the largest in the Western world.All the soldiers under him are high-spirited and eager to fight.Everyone was clamoring for war—except McClelland.Lincoln kept urging him to strike, but he refused.He held parades and talked about plans for the future, but that was all—just talk. He procrastinates, procrastinates, finds all kinds of excuses, and refuses to move forward.Once, he said that the army was resting and could not attack.Lincoln asked him what the hell the troops were doing that would make them so tired they needed rest.After the Battle of Antietam, General Lee was defeated, and McClelland's army was much larger than General Lee's army.If McClellan pursued, he might be able to capture Lee's army and end the war.For weeks Lincoln urged him to pursue Lee—letters, telegrams, envoys.Finally McClelland said that the horse was tired, his tongue hurt, and he couldn't move. In the Battle of the Peninsula, General Magruder stopped McClelland's 100,000 troops with only 5,000 troops.Instead of attacking, McClelland built battlements and repeatedly asked Lincoln to send more men.Lincoln said: "If I really sent 100,000 people to reinforce, he promised to drive to Li Qimeng tomorrow. When tomorrow came, he sent a telegram saying that he had detected as many as 400,000 enemy troops, and he could not attack without backup." War Secretary Stanton said: "If McClelland had a million soldiers under his command, he would swear that the enemy had two million and then sit in the mud and shout for three million." McClelland was very rude to Lincoln.When the president came to see him, he asked the president to wait in the front hall for half an hour.Once, when he got home at 11 o'clock in the evening, the servant told him that Lincoln had been waiting for hours to see him.McClelland walked past the door of the room where Lincoln was sitting, went upstairs without paying attention, and sent someone to tell Lincoln that he had gone upstairs to sleep.The story was well-publicized in the newspapers, and everyone in Washington was talking about it.Mrs. Lincoln, tearful, begged Lincoln to replace "that prattler called Fear."Lincoln replied: "Madam, I know he is wrong, but at this time, I can't just worry about my likes and dislikes. As long as McClelland can win the battle for us, I am willing to carry his shoes." From this we can see that Lincoln was very patient with McClelland.It is precisely because Lincoln has such a big belly that he will achieve such great success in the future.At the same time, it can also be seen that an excellent leader should maintain a high degree of patience with his subordinates anytime and anywhere without sacrificing principles, which is also one of the key points of leader cultivation. In the process of Lenovo's solution to the old man's problem, Liu Chuanzhi once reused a young man, but this young man later left Lenovo and failed Liu Chuanzhi's trust in him.This once brought tremendous pressure to Liu Chuanzhi's work and caused a bad influence on Lenovo.In this context, in 1992, when Lenovo was in trouble internally and externally, Liu Chuanzhi appointed Yang Yuanqing to be in charge of the overall work of Lenovo's microcomputer. In 1996, Lenovo became the number one brand in the Asia-Pacific region.Four full years have passed. If Liu Chuanzhi hadn't had enough patience at that time, perhaps there would be no Lenovo Company today. In short, when facing the weaknesses of followers, leaders should deal with them in a tactful manner, and should not adopt rough and tough methods.Leaders should maintain their presence at all times. Let us look at a vivid example below.And it can be seen from this how, as a leader, how to save the face of his subordinates with gentle demeanor and flexible strategies, without adopting the slightest drastic tactics. A few years ago, General Electric was faced with the delicate task of removing Charles Steinmez as head of a department.Stein Metz was a first-rate genius in electricity, but a complete failure as the head of the computer information department.But the company didn't dare offend him because they absolutely needed him and he was very sensitive, so they gave him a new title.They put Stein Metz as "GE Consulting Engineer"—the job was the same, just with a new title and someone else as department head. Stein Metz was delighted.General Electric's leaders were also happy.They've gently moved one of the most irascible big-name staffers, and in doing so, haven't caused a major storm because the company has let him save face. How important it is to let him have face, but many leaders seldom think about it.Brutally obliterating the feelings of others, self-righteous, they criticize a subordinate or subordinate in front of others, make mistakes, and make threats without considering whether it hurts the self-esteem of others.In fact, a minute or two of thinking, a word or two of understanding, and a lenient understanding of other people's attitudes can reduce the harm to others. If you are the leader of an enterprise, when firing a subordinate, you should remember that firing a subordinate is not a very interesting thing, and being fired is even more boring.But we've made it a habit to get this out of the way as quickly as possible, usually along the lines of: "Sit down, sir, this season is over and we don't seem to be getting any more." A lot of work is entrusted to you. Of course, after all, you also understand that you are just asking for help when we are the busiest..." These words brought disappointment and a feeling of being abandoned to the other party.Most of them have been engaged in similar jobs all their lives. Of course, they will not have special love for the company that abandoned them so quickly, and they will even be full of hatred. After leaving, they may become the confidant of the original company. A cultured leader should consider a slightly tactful and considerate way of removing redundant people from the company, such as calling everyone who will be removed into the office after careful consideration of their performance in the previous quarter." Sir, you did a great job, it was a tough job working with us that time with the company. You encountered some difficulties, but you handled them well, but... (talk about the difficulties the company had to lay off) We hope you know that the company is proud of you, that you know a lot about this industry, and that no matter where you work, you will have a bright future. The company has confidence in you and supports you. We hope you don’t forget.” The results of it?Obviously they'll feel a lot better about being fired when they're gone.They don't feel abandoned.They know that if the company has a job for them, the company will keep them.And when the company needs them again, they will come back with deep affection. A cultured leader should deal with the weaknesses of his subordinates in a graceful manner, instead of "killing one to warn others" to establish prestige. Even if we are right and others are absolutely wrong, we will be humiliated by others And ruined his self-esteem.A legendary French writer gave the most accurate interpretation of this: "We have no right to do or say anything to degrade a person's self-esteem. What matters is not what I think of him, but what he thinks of himself, Hurting another's self-esteem is a crime."
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