Chapter 59 Criticism would be better said another way

We often need to express some difficult meanings to others, such as requests, negotiations, criticisms, etc.The reason why these words are not easy to say is that human beings have self-esteem, and no one is willing to be rejected, refuted and treated coldly.Most people have self-important thoughts deep in their hearts, and they all think that they should be the best. Once the reality does not match their wishes, their arrogant self-esteem will be bruised, which will turn into sadness, hatred, contempt, jealousy and other bad emotions. , and will show up sooner or later. Therefore, if you say something bad, you will offend others and cause trouble for yourself.

Fortunately, language is characterized by diversification. The same meaning can be expressed in various ways, and people who are preoccupied will have different reactions when they hear the same meaning expressed in different ways.This situation makes the wise way of speaking very useful, and also proves to us: the self-esteem unique to human beings as a higher animal is a kind of stupid psychology, because wise men can use this childish psychology to play people in the stock market. palm. For example, if you want to criticize an article written by a person, if you are blunt, you will obviously embarrass him.However, you can put it another way, find out some merits in his articles, satisfy his self-esteem first, wait until he is elated and regards you as a close friend, and then put forward criticism suggestions, so that he will accept you wholeheartedly For your opinion, I admire you very much.You can say something like this: "I just want to read the beginning. I found that you are always good at writing the beginning to attract people's attention and arouse people's curiosity. If the ending is not written like this, but in a different way, it may be It’s more in line with the beginning, don’t you think?”

Since his self-esteem has not been touched, of course he will consider your opinion calmly and humbly. What to say is important, but how to say is even more critical. People's emotions often blind their eyes, making them unable to see the language behind the language, and can only understand it superficially from the other party's words. Therefore, it is completely possible to say what he likes to hear on the surface, and hide the real intention in these words, that is, "there is something in the words", so that he will follow your thoughts willingly. A customer walks into a rug store and sees a rug.

The customer asked: "How much is this carpet?" The shop owner immediately received him warmly and replied: "24 yuan and 80 cents per square meter." After hearing this sentence, the customer left without saying anything.Apparently, he felt the price was a little high. A friend of the shop owner was watching, and said, "Your sales method is too old-fashioned, you should change it." So he tried to say in a salesman's tone: "Sir, this carpet is not expensive. Let your One dime a day is enough for the bedroom to be carpeted." The boss was very puzzled, and the friend hurriedly explained: "Assuming that the bedroom carpet needs 10 square meters, it will cost 248 yuan; the life of the carpet is 5 years, more than 1,800 days, isn't it more than 10 cents per day? A cigarette There is no money."

The boss slapped his thigh and suddenly realized: "Gao! Your move must be effective." Sure enough, with another expression, the business of the store is much better. Criticism doesn't have to be straightforward and sharp. If you put it another way, you can make insinuations from the side. This will produce the ideal effect of not only criticizing people, but also allowing people to accept them happily.