Chapter 45 Use more negotiating tone to persuade

When a person is coerced by others, he will naturally resist psychologically. The effect of doing the same thing voluntarily and being coerced is very different.Moreover, being forced to do it is always very reluctant.Therefore, if you want to persuade others, try to use a negotiating tone as much as possible. If you want people to do things according to your wishes, you should make suggestions to them in a negotiable tone.For example: "Do you think this is good?" If you want your secretary to write a letter, after explaining the general idea, you should ask again: "Do you think this is good?" place, and said: "If you write like this, what do you think?" Although you are from the perspective of giving orders, you must understand that others do not like to follow orders, so you should not use the tone of orders.

At noon in midsummer, a group of workers were resting. A supervisor stepped up and scolded everyone. The workers were afraid of the supervisor, so of course they stood up immediately and went to work.But when the overseer left, they stopped again.If the supervisor stepped forward and said kindly: "My friend, these tasks are very important now, shall we be patient and catch up? Let's finish the job early, and go back early to take a shower and rest, how about it?" I think, the workers Of course they would endure the heat and go to work in silence. People often find that they disagree with one point after listening to the other party's speech, and immediately raise an objection. When the other party hears it, they will think that their opinions have been completely rejected, and they will be very unhappy.In this case, we must remember to state in advance which point, or which aspects, we fully agree with, and then point out that our disagreement with the other party is limited to a certain point.In this way, the other party can easily accept your criticism or correction, because he knows that both parties agree on the main parts.Even if what you disagree with is the main aspect of the other party's opinion, it is still good to be able to express in advance the points in the other party's opinion that you agree with, even if it is the least important point.No matter how far apart your opinions are from those of the other side or how conflicting they may be, we must show that everything is negotiable and believe that no matter how difficult it is, everyone can get a closer view.

If you are a leader, when you give orders to your subordinates, you should also consider the psychology of the subordinates. Giving orders wishfully will easily lead to resentment and resistance from the subordinates.A better way than authority and persuasion is to use a negotiating tone to convince subordinates and understand their painstaking efforts. When encountering difficult and complicated tasks and instructing subordinates to do them, persuasion and negotiation should be the main focus.Because employees are already anxious about whether they can take up the job, if high-pressure measures are used, subordinates will panic even more: "If I can't do it or fail, what will the leader do with me? Or just refuse!" Or the employee is unwilling to do it because the work interferes with personal rest and normal life, and the leader cannot threaten him with power or simply give up.If you change the method and ask the other party to complete a difficult task in a negotiating tone, the subordinates may be willing to do the job better.

For example, instead of saying: "I want you to do this or that." Instead, say in a negotiating tone: "Do you think this is good?" , you can ask again: "Do you think it is appropriate to write like this?" If there is something to be revised, you can say: "If it is written like this, what do you think?" In short, if you want your subordinates to do things according to your wishes, it is best to use a negotiating tone. In the process of persuasion, instead of persuading with chatter, it is better to give advice in a discussing tone.The former is obnoxious and has little effect; the latter is gracious and friendly and has a significant effect.