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Chapter List (32) Free
- 1: Foreword to Dale Carnegie's Success
- 2: don't criticize others too much
- 3: sincerely appreciate others
- 4: think what others need
- 5: genuinely caring about others
- 6: don't forget to smile
- 7: Remember someone's name
- 8: be a good listener
- 9: talk about topics of interest to others
- 10: make others feel important
- 11: don't argue
- 12: respect the opinions of others
- 13: Admit right away when you're wrong
- 14: be kind to others
- 15: Get the other person to say "yes"
- 16: give others a chance to speak
- 17: Don't force your opinion on others
- 18: Consider issues from the perspective of others
- 19: sympathy and understanding
- 20: Inspire latent noble qualities
- 21: dramatize one's intentions
- 22: Stimulate a sense of competition in others
- 23: Start with praise and sincere gratitude
- 24: tactfully point out the mistakes of others
- 25: Think of yourself before blaming others
- 26: make others voluntary
- 27: save face
- 28: Motivate others to succeed
- 29: give someone a good name
- 30: Use encouragement to help people improve
- 31: confer authority on others
- 32: Appendix: List of Major Works of Dale Carnegie
