Chapter 27 26. People who want to be managers 8 - things that should be done and things that are easy to do

Robin was a tall lad, in his mid-thirties, with an intelligent face.Before the interview with Chen Feng, Lala arranged for him to take the IQ and EQ tests on the computer, and the results of both scores were relatively high, especially the EQ score was higher.Lala triumphantly put Robin's grades on Chen Feng's desktop. Chen Feng stretched his neck and said, "Wow, Qiang, I like it!" Lala said with a smile: "Eight years of experience in the industry, including two years of experience as a sales manager in a large company. Mainly he is also handsome." Chen Feng said with a smile: "It's good looking, customers like it, and subordinates are also motivated."

Chen Feng and Lala listened to Robin's presentation of the PPT prepared by him in the reception room.His PPT has clear ideas and professional content, and both of them are quite satisfied.Finally, Chen Feng asked Robin a question: "You have been in charge of Guangzhou's business for so many years, and you must have a very deep customer base. Can you name a few big customers in related fields, and your relationship with them can be as strong as a hardcore buddy?" , if there is any good thing, he will think of you first, and when you ask him for help, will he go all out?"

Robin thought for a while, and quickly listed several names in one breath.Chen Feng listened carefully to what he said, nodded from time to time, and then said to Robin with a smile: "These are all authoritative figures, and our DB has a very good relationship with them." After the interview, Lala sent Robin away, turned back and asked Chen Feng: "I think everything is good before, it's the last question, are you satisfied with his answer? You don't just want to know his customers basics?" Chen Feng stared at the front while thinking and slowly replied to Lala: "How should I put it, the ones he listed are indeed important customers, people of high order of magnitude. However, it also exposed a problem. In his field, he didn’t mention a few more important big customers; what he mentioned were those who were relatively easy to deal with among the big customers—to do business, those with really strong attack power must be dealt with. The most important big customers, because they are the top priority, do what should be done, not easy things; and Robin’s choice, without exception, is to find the easiest link among them, but avoids The most important and difficult character, which is a clear sign of insufficient attack power. Of course, he is smart and will find a way to make up for this deficiency, so he can also complete the task."

Only then did Lala suddenly understand the intention of Chen Feng's last question.She asked: "Then, which one is stronger, Yao Yang or Li Kun?" Chen Feng said: "Both of them know that they need to focus on the big radish, and their styles are different. Yao Yang's method is smarter and more relaxed. Li Kun just relies on his long-term efforts to win the recognition of customers with sincerity. He has the stamina of long-distance running. .” Lala nodded and said: "There are two typical types who do well in sales. They are either very smart and likable; or they have an honest face. They are reliable and trustworthy—this is Each of the two occupies a type."

Now that both internal and external candidates have been screened, Lala asked Chen Feng: "It's time for us to make a decision. Who do you want to send to the assessment center?" Chen Feng said: "I will immediately arrange for someone to go to the clients mentioned by Robin to do a background check and see what the clients think of him. Generally speaking, this guy is pretty good, better than Li Kun and Yao Yang. You must have experience, he has common management ideas and correct ideas, and he is a person trained by a typical European and American company. I am just a little worried about his offensive power. How about it, I will answer you before I get off work today."

Feedback from customers came back quickly, and the comments on Robin were all positive. On the same day, Yao Yang and Li Kun also accepted the EQ and IQ tests.As a result, Yao Yang's EQ was extremely high, while Li Kun's IQ was almost perfect, which had never been encountered before. Lala and Chen Feng were very surprised by this. Shanghai has been to the assessment center. Lala still has her own calculations in her heart. She is not at ease with Sun Jiandong's management team. She is worried that some people will leave at the beginning of the year. The results of the Shanghai Evaluation Center came out quickly, and the result was that all three were PASS. Chen Feng's boss, TONY Lin, preferred Yao Yang, but he let Chen Feng make his own decision.

Lala walked into Chen Feng's office, and suddenly saw a shiny coin on the table, she burst into laughter: "Chen Feng, didn't you, did you really flip the coin?" Chen Feng quickly put the coin away and said, "Where is it? I just picked up the invoice and fell out of this coin." Lala smiled and said, "Well, all three are good, but you don't know which one to choose." Chen Feng said in embarrassment: "Well, each has its own strengths. It would be great if the three of them combined." Lara suggested: "Otherwise, use the method of elimination. Let's list the strengths and weaknesses of these three people respectively, and then you can add 1 point to see which strength is the most important to you according to the needs of the team, and which weakness is right for you." If it’s the last thing you want to see, just subtract 1 point, and see who gets the highest score in the end.”

Chen Feng refused, he felt that he should not need to do this, he turned to Lala and asked: "You must have your tendency, why don't you say it?" Lala said honestly: "This community manager is very important to you, and I'm a little bit unsure about it, and I'm afraid it will hurt you by mistake." Chen Feng said angrily: "There are always mistakes when recruiting people. When did I blame you for harming me? If you don't tell me now, you won't help me." Lala thought for a while, and said: "Or use the most primitive method, we both write the names of the people we are optimistic about on a small piece of paper, and then show them to each other at the same time, if they are the same, we don't want to talk about it again." Hesitated."

Chen Feng said: "Good!" The two wrote down the person they were optimistic about, and at the same time they showed it, and it was really the same person: Li Kun! Now Chen Feng felt a lot more at ease in his heart, and he said happily: "It's him!" Lala is a little worried, how to negotiate with AMANDA?After much deliberation, let’s communicate with Eric, the boss of AMANDA. Lara first said a few polite words to Eric on the phone, approving AMANDA’s efforts, and finally told Eric truthfully that Robin is acceptable. The key is that there is someone more suitable than him this time.

Eric knew that this matter could not be forced, so he decided to do it to the end, and said considerately: "It doesn't matter, we understand DB's choice very well." Lala said sincerely: "From the perspective of next year's strategy, there is a great possibility to increase the position of community manager in the southern district of DB. In fact, we will know exactly this in two months. We will keep in touch." Eric said briskly: "Okay! Please take care of me then." AMANDA was very disappointed to hear the news from Eric. Eric knew AMANDA's character very well. When Lala didn't go to AMANDA but directly went to him to communicate the result, Eric guessed that the powerful AMANDA might have put a lot of pressure on Lala. He inspired AMANDA to say, this The circle is very small, and you will meet these HR people when you go around, especially the recruitment managers of the top 500—even if the current order fails, you should think about the future, and it is right to put some pressure on the client appropriately Yes, but don't screw up the relationship completely.

AMANDA kept a sullen face and did not speak. Eric thought for a while and asked her: "AMANDA, do you know what 'do nothing about it'?" AMANDA shook her head with her big eyes flashing.Eric said: "Confucius said in the book, 'Don't talk about what happens, don't criticize what happens, don't blame the past', that is, don't talk about things that can't be saved. The past is over, so don't blame it. More to say, in addition to hurting feelings, it won't help. Du Lala will never change her mind and hire the person you recommended to her because of your censure. Why don't you show your understanding generously and make the other party feel guilty? In this way, what you eat this time Unfortunately, she will probably want to make up for you next time. If you keep blaming, not only will you not be able to recover the loss this time, but it will probably annoy Du Lala, and she will not even give you the next chance .” After listening to Eric's teaching, AMANDA took the initiative to call Lala and said some words of understanding. Lala really secretly decided that she would let AMANDA do it if there was a vacancy next time.