Chapter 40 39. Professional dedication

C&B in Asia-Pacific sent a form to C&B in Asia-Pacific countries in mid-May, asking everyone to fill in the form with their annual salary increase proposals. Nong George saw that the format of this form was different from that used by SH China. Lala said: "The content required is actually simpler than ours, but the format is different. In this way, after our data is finalized, you can According to the items required by his form, just reverse the data." In early June, according to Charlie He's opinion, C&B made final adjustments to the data of each department.For some employees with better performance, the department director gave a particularly large salary increase. Charlie He felt that it was too much, so he suppressed some, so that there was a little extra budget.

According to the agreement between the plaintiff and Lala, Charlie He should complete all the adjustments he wanted to make. He originally planned to do it himself and add the extra budget to the regional managers and community managers of the sales department. I think, let the two sales directors distribute it.On Friday, he asked Lala to send these budgets to the sales department. Charlie He smiled when he said that, and Lala had to tell the two sales directors to divide up the new money immediately and send it back to her. Rong Zhimiao heard about it right away, and asked Nong George: "Didn't you say you can't move anymore? Why did I hear that the sales department is going to adjust the data again?"

George Shen said that Charlie made them move.Rong Zhimiao chuckled and said, "That's right." On Saturday, the sales department sent the data to Lala, and Lala immediately reviewed it and thought there was no problem, so she sent the data of each department confirmed by He Charlie together with the data of the sales department to George Shen one by one. Lala called George Shen and told him that he had to work overtime on Sunday to collect the data from various departments and then enter it into the Asia-Pacific table. George Shen also knew that this thing would have to be sent out in the morning next Monday. Going to the Asia-Pacific, he told Lala that he had some business at home and was not free during the day on Sunday, and he would go back to the company to dump all the data on Sunday night.Lala thought about it, all the data has been reviewed by herself, and the remaining task is to summarize the items on several tables into one table, and then pour it all over again, she said: "No problem, you can fill in the data tomorrow night Just send it to my email. It has been hard work for a while, I will take a last look at it on Monday and send the form to Asia Pacific, and you can take half a day off on Monday morning."

After ten o'clock on Sunday night, Lala checked the email again, but she still hadn't received the email from George Shen.Wang Wei persuaded Lala, "Don't wait, get ready to rest early, and go to the company early tomorrow morning to see if it's the same." Lala just gave up. The next day, as soon as Lala entered the office, she rushed to check the email. Unexpectedly, there was no email from George Shen at all!what 's wrong?Lala hurriedly called Shen Qiaozhi's seat, but no one answered the phone.Lara remembered that she had given him Monday morning off.Could it be that he failed to send the email last night but didn't notice it?Lala hurriedly sent someone to find George Shen.

While waiting impatiently, Rong Zhimiao walked over, and he said with a smile: "Lala, you should take care of George, don't let him work too hard! I rushed back to the company to work overtime last night, see You Shen Qiaozhi is also working overtime. I was so busy that I left after three o'clock. I thought there was no one else in the office, but I found that he was still there! I said that it was so late, and I was already tired and fainted. How could I be sober? I Tell him not to do it again, and wait for tomorrow to talk about everything! But he refuses, he says you have explained, and he needs things early in the morning on Monday, and he must rush out overnight!"

What Rong Zhimiao said while standing at the door of Lala's office, Li Weidong and several commissioners heard it really.Lala was a little embarrassed, afraid that everyone would think she was abusing her subordinates. After Li Weidong waited for Rong Zhimiao to leave, he came over to Lala and asked, "I didn't see George this morning. What's the matter? He rushed to work last night? Is it a matter of salary increase?" Lala blushed and explained in defense: "I reviewed the data on Saturday, because the boss told me to send it to Asia-Pacific this morning, so I asked George to upload the data on Sunday."

Li Weidong nodded and said, "The reasoning shouldn't last all night, but the data is fine." Lala said helplessly: "I checked my email this morning, but he didn't send me any email." Li Weidong said: "Well, this is a bit strange? What's going on?" Lala was a little worried and said: "He didn't answer the phone. I've sent someone to look for him at their house now. Can something happen?" Li Weidong said: "It's not possible. Maybe it's because I was tired from overtime work, fell asleep, and didn't hear the phone call."

While the two were talking, George Shen was picked up by someone.His eyelids were puffy and his hair was a mess.Lala felt relieved when she saw that the man was in good condition, and asked him a few steps away, "George, did anything happen?" George Shen shook his head and said in a low voice, "I didn't go back until after five o'clock in the morning. I was tired and didn't hear the call." Li Weidong asked Lala with a smile, turned and went back to his room. Lala said to George Shen: "I didn't receive your email, did you fail to send it?" George Shen said softly, "I didn't send you an email."

Lala said in surprise: "What? You didn't post it? Then why did you work overtime all night? Rong Zhimiao told me." George Shen's lips moved, and he said, "I'll send it to you now." After that, he turned and went back to his seat. Lala was full of doubts, but she didn't care to question George Shen anymore. She just wanted to get the summary proposal immediately. If there was no problem, she had to ask Charlie He to sign it immediately, and then she finished emailing it to Asia Pacific. After a while, with a bang, George Shen's email came.Lala quickly clicked on the ESCEL attachment. At this time, George Shen also came over. He sat down on the chair opposite to Lala, and whispered, "Did you read my email?"

Lala stared at the computer screen and said, "I'm watching." In fact, there was nothing to look at, so she directly dragged to the bottom of the file to see the summary results.Seeing this, Lala raised her eyebrows, and she said, "That's not right! The number must be wrong!" Lala raised her face to look at George Shen, and asked him, "Did you use the data I sent you to compile it? This thing must be wrong!" George Shen said dejectedly, "I also knew it was wrong, so I didn't send it to you." Lala said in disbelief: "It's impossible! The data I gave you was checked department by department. How could it be wrong to add them together?"

George Shen murmured: "I saw the results last night and found something wrong, but the data of more than 2,000 people, I checked over and over again, I returned to the company after ten o'clock in the evening, and checked until five in the morning At this point, I still couldn't find out what the problem was. I couldn't hold on anymore, so I went back to rest." He was weak and distressed, as if he had aged for years. Seeing George Shen's expression, Lala was originally angry and anxious, but now she couldn't bear it anymore.Lala calmed down and said: "George, don't be critical first. Now, tell me about your operation process, and let's see what went wrong. Let me ask you, you used VLOOKUP (vertical lookup in EXCEL) function)?" George Shen said with certainty: "I have used it. With so much data, it is impossible without VLOOKUP." Lala patted him on the shoulder and said, "Okay, let's put your summary aside now, and don't think about it anymore. This is the form I sent to you for each department, and you can put all the contents in it. Dump it into a blank sheet and we'll do it from scratch, step by step. I'll watch you do it." George Shen also calmed down a little at this time. He pursed his lips and began to operate step by step.After a few moments, Lala suddenly said: "Stop! George, did you choose TRUE or FALSE (fuzzy search is not precise search)?" George Shen looked at Lala in confusion and said, "I chose TRUE. What's the matter?" Lala said sure enough: "You should choose FALSE. You are wrong if you choose TRUE first. You can choose FALSE now and do it step by step. I will go to Li Weidong's next door for a while. Don't disturb you. You can do it slowly. Now you can do it." By the way, don't worry!" Lala patted George Shen on the shoulder encouragingly, and gently closed the door and went out. Li Weidong asked Lala: "What's going on?" Lala said sadly, "Maybe he is too tired, the whole C&B is too tired." Li Weidong said with a smile: "You may have to remind George Shen that you can't sweep all the jobs. Take on all the jobs, and in the end he can't take care of the most fundamental things." In less than half an hour, George Shen came over excitedly to call Lala, and he said, "Okay, Lala, come and take a look." Lala immediately got up and went back to her room with him. She came to the computer in three steps and two steps, dragged the file and read it twice without saying a word.When Lala looked up, George Shen asked nervously and expectantly: "How is it?" Lala said: "That's right! I'll print it out now and take it to Charlie to sign!" When Shen Qiaozhi heard this, all the energy in his body was vented, and he almost went limp.While printing the document, Lala said, "Go back to sleep now. If you're not feeling well in the afternoon, don't worry about coming here." SH China's salary increase proposal was finally submitted to Asia Pacific as scheduled.In mid-June, Asia-Pacific responded and approved it.McDavid praised Du Lala. But in Lala's heart, as long as she thinks of the multiple-choice question of TRUE OR FALSE, she has mixed feelings. Lara couldn't figure it out, was George too tired that night, or did he never understand that he should choose FALSE?If he didn't understand, how did C&B do it before? Lala wanted to ask George Shen to clarify, but she was afraid of adding pressure to him. He was already like a doormat, which made Lala easily think of the tired and angry appearance when she was decorating the DB Shanghai office. . Later, George Shen found an opportunity and took the initiative to explain to Lala: "I worked a lot of overtime in those days, and I was a little dizzy. I was really tired on Sunday night, so I didn't know why when I used VLOOKUP. I chose 'TRUE' by mistake. I'm really sorry." Now that George opened his mouth, Lala persuaded him from the bottom of his heart: "George, listen to my advice, you must reject others appropriately in the future, and you can't accept all jobs. Otherwise, you will one day be in the middle of big things." Mistakes. Besides, the people below you can't stand you assigning so much work to them—I've been observing you for more than a month, you are too talkative, and you take on some jobs that you shouldn't do, which is quite for yourself It has increased a lot of workload with your subordinates. People are not made of iron, and it will be unbearable in the long run." George Shen was a little embarrassed. He said, "Understood, I must learn to refuse in the future." Lala thought that she was preoccupied with the salary increase a while ago, and now she should have a good communication with George, what areas for improvement in the C&B team, and how C&B can reduce the workload for itself, especially in the case where it is impossible to increase manpower. situation, this is particularly important. Lala told George that she had a plan for "C&B should live happily too", which has four specific contents: ——First of all, C&B should establish rules for cooperation with various departments. Once there are rules, they should follow the rules and not make exceptions casually. Lala gave an example: "Originally it was clearly stipulated that all departments must submit overtime orders before the 15th of each month, but now Lu Xi is often still receiving those late overtime orders on the 20th, which leads to Lu Xi The workload has increased, and it has also affected Ouyang's timely completion of the payroll." Lala said: "There must be a time limit for everything. Since it has been agreed that the last submission date is the 15th, it will be the 15th. Which department submits the form later than the 15th, as long as all the personnel in that department The overtime pay is delayed until next month. Otherwise, you will have no bottom line. In the future, anyone can not submit the form on time, and Lu Xi and Ouyang can only feel depressed." ——Secondly, we must promote paperless office.For example, payroll and leave management can be implemented using computerized processes. Lala said: "Now C&B has to print the salary slips of 2,000 employees every month, put them in 2,000 envelopes and distribute them to the employees. Ouyang and Lu Xi repeat this kind of action every month. If they can With the computer process to manage, employees can easily check their salary records within 12 months in the system, and C&B no longer has to print out the salary slips every month and put them in envelopes.” Shen Qiaozhi said: "If this can happen, Ouyang and Lu Xi will be happy." Lala said: "I will definitely apply to Mai Zaiwei and Huang Guodong. I have already proposed this plan to Charlie verbally, and he agrees. Also, at present, all the leave slips of our employees are manually managed by Lu Xi. , if the company uses a computer process to manage employees' vacations, employees apply for leave directly in the process, and the boss approves leave directly in the computer process, employees, bosses, and HR can easily query related leave records in the process, which is convenient It saves everyone and saves the workload of C&B, why not do it?" George Shen was both happy and somewhat doubtful that such a reform could be realized. He said hesitantly, "That's great, it's really great, but is the IT department willing? Isn't this just another job for them?" Lala said with a smile: "Why doesn't IT agree? This is the time to show their value. The key is to have a unified understanding of the big bosses. As long as the bosses think it should be done, I believe there will not be too many opposition voices from IT. .In fact, the two items I mentioned are widely used in more and more companies. They are reasonable suggestions for the trend of the times, and they are not unconventional. Don’t worry about offending IT because of this proposal, George.” ——The third item that Lala said is to make the C&B system and process more simplified and more scientific, and delete the superfluous regulations. At present, SH adopts a multi-level new salary structure. Lala thinks that managing salary under this structure is troublesome and not flexible enough. She told George that she intends to use this time to participate in the salary survey of Hewitt and Mercer to evaluate all the companies. The relative importance of each post is to make preliminary preparations for the realization of the salary broadband system. When Shen Qiaozhi heard that Lala wanted to implement a salary broadband system, he couldn't help being surprised. He reminded Lala: "Such a big reform is not something we can decide, and the company must act in a unified way!" Lala smiled and said, "I know. I mean, let's make preliminary preparations first, and when the salary survey is over, I want to make this suggestion to Huang Guodong and Charlie." George Shen had no idea, and said, "Then can they agree?" Lala thought for a while and said, "I think McDavid would agree very much. Charlie would also agree. Huang Guodong might hesitate. However, I think that in a company as big as ours, the salary broadband system is a major trend." George Shen had never thought about this before, he thought to himself, Lala really dared to think about it. Lala said: "As for removing superfluous rules, let me give you an example. Our current RELOCATE policy (off-site work policy) stipulates that employees can enjoy the housing of this policy, and HR will specifically operate the renting process. In this way, C&B and administrative There is too much work, often you spend a lot of time looking for a good house, and people are still not satisfied and think it’s picky—how about we set a budget and put this money into the employees’ wages every month , let the client find a house by himself, and the company can recommend a reputable real estate agency to introduce to the employees—you can save trouble and he has nothing to complain about.” George Shen said, "The employee didn't want to say that we were lazy?" Lala laughed and said, "What are you complaining about? The key is that the employee has to have an interest in this matter, such as a subsidy of 5,000 yuan a month, and he can choose to live in a house with a rent of 3,000 or 4,000 yuan. The rest is his Yes, the company did not increase costs." George Shen proposed: "What about the tax?" Lala said: "Anyway, we can't increase the company's budget. It can be stipulated that the tax should be borne by individuals. This is my idea. Change the reimbursement to subsidies, and let the employees involved find a house by themselves. As for the specific subsidy figure, it can be basically the same. The market data of the first salary survey, HR puts forward suggestions, and let Charlie and Huang Guodong make the final decision.” Shen Qiaozhi nodded again and again, and said to himself, you can really save yourself trouble.But he really can't say that there is nothing wrong with Lala's doing so. As long as the company doesn't increase the cost and the employees are willing, why not do it? The fourth thing Lala wants to say is: think first, then act, focus on key points, and prioritize. Lala smiled and asked George Shen: "George, this is a request for ourselves, do you know why I emphasize this one?" George Shen said shyly, "I know." Lala nodded and said: "The busier we are, the more time we spend thinking about what is the most important and urgent thing in the recent period. Don't miss these things, don't make mistakes in these things. .” George Shen nodded again and again. Lala said again: "Before starting to do something, you have to think about how to do it first, and then act. I see that sometimes when you receive a job, you don't think about the direction first, and you just dive into the specific task. For example, this time we raised wages, and you found that the summed up numbers were wrong. You should check one by one for the 2,000 people. Where is the place that may go wrong, and then investigate with a clear goal, wouldn’t it be more effective with half the effort.” Finally, Lala smiled and said: "The purpose of these few items is to reduce the pressure on C&B without affecting the work needs. Working hard without paying attention to efficiency is not professional dedication, and the people below will not be able to stand it." , run away sooner or later. As the saying goes, you can’t blame the government for a hard life, and you can’t blame the society for a bad life—we still have to find ways to do our jobs well and live a happier life, George, right?” Old scalper Shen Qiaozhi was amused by Lala, and he said happily: "Lala, if these reforms can be realized, I will be really happy. I don't want to suffer like this forever."