Chapter 32 31. Call for help VS self-help

Huang Guodong stayed in the mainland for three days this time.On Friday, before he left, he said that the induction training had not been fully completed, but he already had other arrangements and could not come to Guangzhou next week, so he had to wait until next Tuesday to continue. For two days, Lala and Li Weidong were tortured by the training content that was far away from their work. At this time, a feeling of "finally getting down to business" made them secretly relieved. As soon as Huang Guodong left, both of them rushed to the stall they were in charge of.When it comes to the actual operation, they both know that the boss can't count on them, so the two of them coincidentally extended their claws to the subordinates.

Lara's first target is naturally C&B supervisor Shen Qiaozhi. She asked Shen Qiaozhi to set aside half a day for a meeting with herself next Monday.Lara told George Shen that the goal of the meeting was to learn the following information: --What important tasks does the C&B team have to complete this year; --Responsibilities of each member of the C&B team; --Company salary system; --The ability and work performance of the C&B team members, as well as the main current difficulties of the team. Lala asked Shen Qiaozhi to use the weekend to go through these contents in his mind first, especially about the first item-who is the important task of the team, and the last item-members' work performance and difficulties faced by the team.

On Monday morning, Lala started a meeting with George Shen as soon as she got to work. Shen Qiaozhi said: "There are two major events in the first half of the year: one is to participate in the salary survey of European and American companies in May, and the other is to participate in PEOPLESOFT (a well-known software solution under ORACLE, whose specialty is human resource management). ); for the second half of the year, the main task is to prepare the salary budget for the next year.” For the two projects in the first half of the year, when Huang Guodong was there, George Shen had already mentioned it in the interview. Lala asked him if he had anything to add, and he said no.

Lala said: "To be honest, I can't take care of things in the second half of the year. You can send this year's C&B budget to my mailbox later. When I have a little breather, I will study and study, and then I will talk to you again." Let’s prepare next year’s budget together. Now we have to focus on the two major events in the first half of the year—I want to know, has SH participated in salary surveys before? Which consulting company did you use?” George Shen said: "We participated in Hewitt's salary survey last year. Where do I have a CD, which was left to me by Chen Jie before he left."

Lara said: "Okay! You can show me this CD later. By the way, George! Have you participated in the salary survey yourself? What is your role in the project?" If you haven't done this before, you better know how to do it. George Shen really did not disappoint Lala. He said: "I participated in the salary survey last year. At that time, my task was to assist the manager to fill in the information. I filled out all the forms. After I filled it out, I showed it to the manager, and then Then make changes as requested by the manager." Lala hurriedly asked: "Then, you should be clear about the whole process and steps?"

George Shen said, "Yes." Lala was very happy, and she continued to ask various questions: "How far has the PEOPLESOFT project progressed?" George Shen said: "In mid-May, HR from GLOBAL (referring to the US headquarters) will come to China to give a speech." When Lala heard it, she thought it was very good, which meant that she could participate from the beginning.She said: "May, that is next month, do you have the preaching materials?" George Shen said: "I just received the PPT. I'll forward it to you." Lala said happily, of course.

George Shen took the initiative to ask Lala: "What else do you want? I will definitely prepare for it." Lala pondered: "Now you have two commissioners below you, and a PART-TIME employee. Together with yourself, there are four people in total. Each of you, make a list of your monthly job responsibilities, including work The task, the time requirement of the task, and then the workload of the task—that is, how much time will be spent each month, by what date, and what tasks will be completed.” George Shen nodded and asked, "Understood." Lala continued: "They will send the list to you first after they have compiled the list. After you review it and think that there is no problem, then forward it to me." Lala was worried that some commissioner's list had omissions or errors, and she couldn't see it. So George Shen was asked to review first.

After George Shen wrote down Lala's requests one by one, he asked, "When do you want this list?" Lala warned: "The sooner the better! If there are no special circumstances, no later than this Thursday. Before Thursday, if any commissioner's work list is ready, you can forward it to me immediately, and I can start It looks like -- don't wait until Thursday to give it to me." Lala's thinking, with these materials in hand, she will soon be able to get a general grasp of C&B's various projects and daily work, so as not to ask the boss a week later, Still asking three questions like an idiot.This is also the first step in self-training.

George Shen immediately made a record, and Lala said again: "By the way, you can send me a copy of the company's PAYSTRUCTURE by email. In addition, have you made the payroll for April? Show me it. If it is still If you haven’t done well, just give me the salary statement for last month.” With these two things, Lala can gain confidence in three aspects: --Whether the salary system currently adopted by SH is multi-tiered or broadband; --The salary range of each position; --And the salary status of all employees currently on the side. Then, Lala began to ask about the personnel situation.George Shen told her that among the two commissioners, Ouyang was characterized by fast movements and high accuracy, and the things he made were generally more reliable. He was not very talkative and had a small temper. Chen Jie stayed here again; Lu Xi is characterized by carefulness and patience, and is willing to learn and study, but she is not as proficient in technology as Ouyang, and the pace of doing things has to be slower; as for PART-TIME employee Xiao Ou, he is a hard worker A quick girl, and very obedient and not causing trouble.These three people are very strict with their mouths, have a strong sense of responsibility, and work hard without complaint.

When George Shen introduced the situation of the personnel, Lala remained motionless and listened very carefully.When George Shen finished speaking, Lala said, "Uh~ Just now you mentioned that Ouyang mentioned resignation once. When did it happen and why did you resign?" Shen Qiaozhi told Lala: "Ouyang resigned in January this year. At that time, the C&B manager was vacant. Chen Jie was too busy, so it was inevitable that sometimes he couldn't manage it. As a result, no one made decisions on some things. Ouyang felt that this made his work very difficult. If you do it, you will resign—this is what Chen Jie said when he was talking with him. Maybe there are other wishes..."

Lala made an encouraging gesture and said, "What else would you like? We are a team, and there are no outsiders here, but it doesn't matter." George Shen hesitated for a moment before saying, "I guess, maybe he thinks he works too much overtime." Lara said, "How often do you work overtime now?" George Shen told Lala that because of the good business, the company has continued to expand since the second half of last year, and the scale of expansion has intensified this year. In this way, many newcomers join every month, causing the workload of C&B to continue to increase. C&B is already short of manpower, so working overtime has become commonplace, and not working overtime is abnormal.Basically, each of them can get off work until eight o'clock in the morning or ten o'clock in the evening, even Xiao Ou is no exception. Lala frowned slightly and said, "How long have you been working overtime like this?" George Shen said, "It's been almost half a year." Lala thought to herself, there are many long-term solutions if this continues, no matter how hard-working and hard-working people can't bear it.This year I have to go to PEOPLESOFT. During the preparation process, the workload will definitely increase. What should I do? Lala asked George Shen: "Tell me how you kept Ouyang and what did you do?" Lala wanted to see if the company gave Ouyang a special salary increase or promised anything. Shen Qiaozhi said: "Chen Jie had a new talk with Ouyang, and Chen Jie gave him the decision on several things that Ouyang Diao couldn't do. Then Chen Jie granted another week's leave to let him adjust and relax. " Lala pressed, "That's all?" George Shen nodded affirmatively and said, "As far as I know, that's all. After Ouyang came back from vacation, he didn't mention resignation anymore." Lala pondered for a while, then asked George Shen: "Tell me about your feelings, has Ouyang's heart stabilized? Will he resign again in the near future?" Shen Qiaozhi is the number one worker in SH Tianzi. He is so busy all day long that he hasn't even thought about whether Ouyang will resign again.Asked abruptly by Lala, he thought for a while and felt that this matter was really uncertain. He said hesitantly: "I haven't seen any fluctuations in Ouyang's mood recently. He talked to me about work. I'm still working hard. There shouldn't be any repetitions in the short term, right?" Lala thought for a while, and said to George Shen: "Actually, this is not Ouyang's problem alone, but the difficulty that the entire C&B team is facing now-- The workload is too heavy, why not try to apply for one more head? One more manpower will be much better. I don’t ask everyone not to work overtime. If most of the cases, overtime until 7 o’clock in the evening, I think they can bear it come down." George Shen said: "The workload is indeed the biggest difficulty for the C&B team. If we can get off work at 7 pm, I am sure everyone will be happy. However, before the Spring Festival, Chen Jie applied for an increase in headcount for C&B, but Asia Pacific did not approve it. " Lala said, "Why didn't you approve it?" George Shen said: "At present, our total number of employees is about 2,000, and the ratio of the number of HR people to the total number of employees is almost 1:130. David thinks this ratio is reasonable." Lala had no choice but to tell George Shen: "Okay then. You usually pay more attention to Ouyang, and I will talk to him later to see if he needs any help." George Shen got up to get the CD-ROM and payroll of the salary survey.Thinking that she was about to receive a lot of C&B information, Lala was both apprehensive and excited.In the past at DB, I wanted to see it but couldn't get in touch with it at all. Now it's good, let you see it all at once!I'm afraid your eyes are not enough. Lala wished she could jump right into the messages, but she couldn't.She had to get another meeting with the recruiting team right away, and finally had to talk to the head of administration. Lala suddenly understands Liszt very much, why he always pays the most attention to Wang Hong, then Li Wenhua, and finally her turn, Du Lala-now, Lala’s own ranking of subordinates is not exactly the same as Liszt’s Well. Since Lala arrived in SH, she is used to going home every day to review and review the day's gains and losses with Wei Wei.It was a rare day that the two had dinner together. After the meal, Lala grabbed Wang Wei's arm with both hands and asked with a smile, "Wang Wei, do you want to hear the good news first, or the bad news first?" Wang Wei found that Lala seemed to be in a good mood today, which was rare since she joined SH.Wang Weiye became happy, and he said, "Listen to the good news first." Lala smiled and said: "At the meeting today, I found that George Shen really understands the situation very well, and I can ask him anything. Moreover, he has participated in salary surveys and understands the process steps, which makes me very happy. He has a great understanding of the work. They are also very diligent--in fact, I found that the entire C&B team is like an old scalper, especially diligent and hardworking, Chen Jie really didn't lie to me about this!" Wang Wei understood Lala's mood very well. He stroked Lala's hair and said, "That's great, Lala." Lala smiled and said: "But there is another bad news. I found that the workload of the C&B team is not so heavy. These people have to work overtime until 8:10 every night; even the employees of PART-TIME " Lala told Wang Wei about Ouyang and McDavid's refusal to kill him.Wang Wei asked Lala: "What are you going to do?" Lala said: "Li Weidong and Shen Qiaozhi are in agreement. They both said that the company won't add any more headcounts to HR this year. But I still want to try—I plan to apply to the boss to join. Today I asked them to recruit The list of responsibilities is over, George Shen and I will prepare a concise workload analysis of the C&B team and attach it to the application for head increase. If the boss is not bureaucratic, he must save me." Wang Wei said, "You can give it a try. But what if they just refuse to approve it?" Lala spread her arms and said: "Then I have to find a way to reduce the load on the team. I must first understand what our commissioners and supervisors are busy with every day, and whether what they are doing is our duty? Or Is there unnecessary labor in it? If there is unnecessary labor, then we should take that part out." Lala paused, and concluded: "Anyway, with such a heavy overtime, I can still make everyone persevere for three to two months. If they do this for years and months, it's no wonder these people don't run away! When the time comes, I will be left alone. Not a dead end." Wang Wei agreed with Lala's thinking. He said: "I think you made George Shen pay attention to Ouyang today. It's a good move. Be careful of the domino effect." Lala said: "That's right, this team is actually quite fragile now. As long as one person is moved, the others will not be dragged down physically, but also their confidence will be dragged down. So, whether Huang Guodong and McDavid are happy or not, I don't care. I have to apply for an increase in manpower. If they really refuse, then I have to save myself - find a way to reduce the workload."