Chapter 2 Chapter II Work Rules for the General Manager

As a general manager, you should follow the work rules that leading cadres should follow to regulate and restrain your words and deeds. 1. Be humble Not putting on official airs, keeping close contact with subordinates, and being approachable are the basic qualities of a leader.As a general manager, you should get along with superiors and subordinates with a humble attitude, respect and unite with employees, learn from others' strengths, make up for your own weaknesses, and don't be ashamed to ask others, and worship others as teachers.Never be conceited, conceit is the enemy of modesty.No matter how big an official you are, how much you have achieved, how much honor you have won, you must be calm-headed, self-aware, not proud, not complacent, and especially not arrogant.No matter how good a person is, his ability is limited. No matter how much he achieves, it is inseparable from the help of his superiors and the support of his subordinates. Don't be self-righteous.

Remember, employees are the real heroes. "Humbleness makes people progress, and pride makes people lag behind." "God will make you perish first and make you arrogant." Arrogant and domineering leaders are the most unpopular, and subordinates are most disgusted by those arrogant leaders who don't know how high or low they are, and who don't know the depth of their words.To win people's hearts, you have to be humble. 2. Sincere and touching As the saying goes, "The good man never deceives the sky" and "Great victory depends on virtue." The prerequisite for becoming a successful leader is a good heart.We must take the responsibility of leadership and fulfill the promise of leadership with conscience, emotion, and responsibility.Move people, influence people, and educate people with your kindness.Let subordinates feel their sincerity and kindness at work.

Don't just regard yourself as the leader of your subordinates, sometimes you are also their relatives and their friends.Without violating the principle, try to help them solve some matters involving vital interests.When criticizing and disciplining subordinates, we should start from the purpose of caring, loving and helping people, instead of stepping on, oppressing or bullying others.It is impossible to deal with work problems without offending others, but you must use your good intentions to win the understanding of your subordinates, and use your sincerity to improve your authority.No matter how others treat you, you should treat others sincerely.

3. Treat people fairly If a leader wants to gain authority among his subordinates, he must act with a public heart and strictly manage people, especially with clear rewards and punishments. The emergence of many conflicts often stems from the injustice of the leaders.To achieve fair management, leaders must put their minds right and strictly demand themselves with morality.Do things with two hands, see people with two eyes, listen to music with two ears, and walk with two legs. Specifically, the following points should be achieved: first, it must be fair, and it cannot be decided by individuals, but it must be done in accordance with principles and rules, and it must be assertive and opposed to subjectivity; To treat people fairly, to behave decently, to keep a bowl of water level, and to hold a steelyard; thirdly, to be open and transparent in handling affairs, in order to gain everyone's trust.Let everyone know the ins and outs of things, and don't be evasive and secretive; Fourth, we must be public, and we must act out of publicity, and we must not be biased, biased, support some people, and oppose some people.At work, we should try our best to eliminate selfish distractions, let alone be emotional.Everything starts from work, and everything is for the sake of the overall situation; fifth, we must be fair.Be good at distinguishing right from wrong. People who say you are good may not be sincere towards you, and those who scold you may not have bad intentions towards you.We must look at people and things from a comprehensive, dialectical, and developmental point of view, and we must not listen to partial beliefs. We must not hear that the wind is rain, and we must have our own opinions and not be influenced by others.

Fourth, hard work leads people There is a saying that goes well: "If you don't do as well as others, don't teach others in front of others." It is better to take the lead by taking the lead than verbal command.You must lay down your body to do your work and concentrate on your career.If you can pick a hundred catties, you will never pick ninety-nine catties.Leaders must have charisma and cohesion, and the key is that they have excellent skills.People's prestige is established through practical actions, not boasted or praised.A leader is always an example and a doer, which will inevitably influence and drive subordinates to work hard.Hard work rejuvenates the country, empty talk harms the country.To say a thousand words and ten thousand words is the key.The train runs fast, all depends on the headband.To change the face of an enterprise, leaders must take the lead in hard work.

5. Be cautious There is a good old saying: "Officials are not afraid of my rigor but my integrity; the people are not afraid of my ability but my lord." The public will not let the people dare to be negligent, and the honesty will not dare to bully the officials.To be a good leading cadre, it is very important to be honest and fair.Rectify your heart and cultivate your body.To continuously improve their own leadership quality, pay special attention to their own learning and self-cultivation. For leaders, the most important thing is to strictly demand themselves in terms of personality, morality, words and deeds. ".At work, you must dare to break through and do things, but as a person, you cannot be afraid of everything, don't care about anything, dare to do anything, and don't think about the consequences.We must try our best to: make fewer mistakes, think twice before doing things, and keep our reputation.

6. Strict management of people As the old saying goes: If you don't follow the rules, you can't make a square.Leading cadres must not only strictly demand themselves, but also strictly demand their subordinates.In order to form a good atmosphere, noble sentiments, and fighting spirit among the subordinates, and to bring out a team with ideals, discipline, and especially capable of fighting, it is necessary to strictly manage people.However, if the management is lax, the team brought out will inevitably be loose, procrastinating, without combat effectiveness, and will definitely lose the battle.Management should promote good and suppress evil, praise and encourage the right, criticize and punish the wrong.

As a leader, if you only lead disciplineally out of instinct, you will have little effect.A series of principles should be established as theoretical guidance, and only by letting the principles guide the leadership can the passion and potential of employees be stimulated to the greatest extent. As the saying goes: "Family has its own rules, and every business has its own rules." As a general manager, you must talk about principles and rules in many issues.To make scientific decisions, the general manager should follow the following principles: 1. The principle of reality The behavior of the general manager as the leading subject has a very strong reality, which is especially reflected in the decision-making work.

2. Feasibility principle No matter what kind of decision is made, it is to better solve practical problems and achieve the established goals.If the decision-making is flashy, it may not solve any problems, and it deviates from the purpose of decision-making and loses the value of decision-making.To be effective, it must be highly pertinent and operable, and be able to directly change the essence of the problem to be touched, that is, the plan contains leadership wisdom that can solve the problem.That is to say, leadership decisions must be to the point and easy to operate. 3. The principle of pragmatism

The job of the general manager is practical. After obtaining realistic information in a realistic manner, the general manager must grasp the practical problems and do his own job well. 4. Timeliness principle There is a question of timing when solving things.Therefore, the general manager must be timely, fast and decisive when making decisions.This is related to whether the decision made by the general manager can solve the problem in time, and whether it can produce good results and effects immediately.If the general manager's decision-making is slow and sloppy, opportunities will be lost, serious losses will be caused, and a series of other serious consequences will be caused.This requires that the leading subject must be timely and accurate in the decision-making process, adapt to the situation, ensure the effect, and pursue efficiency.

5. The principle of flexibility The general manager's decision-making is related to the life and death of the entire team, and there will be serious problems if there are no solid principles to guarantee it.But things are changing anytime and anywhere, so we must make flexible decisions under the premise of principle. 6. The principle of creativity Since the nature of the general manager itself determines that he must be creative as the main characteristic of his behavior, the entire work of the general manager must be and must be full of creativity.In fact, the creativity of the general manager's work mainly depends on the creative content and height of the decision-making; the quality of the general manager's work depends fundamentally on the creativity in the decision-making.Therefore, creativity is substantive for decision-making and for the entire work of the general manager.This requires the general manager to get rid of all kinds of outdated concepts, habitual forces and prejudices in decision-making, and be brave in exploring, developing and innovating. 7. The principle of democracy In an enterprise, it is extremely important to develop the democracy of each member.Let employees feel that they are doing things for themselves, and the effect will be better.The general manager should emphasize respect for employees, give full play to the enthusiasm and creativity of employees, let employees actively participate in common leadership and decision-making, and fully enjoy and exercise their democratic rights to be the masters of the country. 8. Moral principles Only by adhering to the people-oriented principle and serving the people wholeheartedly, and especially considering the people when making decisions, can the general manager maintain the democracy and legitimacy of leadership, maintain a correct and effective leadership direction, and achieve good performance and effectiveness .Because the general manager holds the power and conducts decision-making activities and the entire leadership activity condescendingly, if the general manager cannot tolerate the participation of the masses in decision-making, the masses will not be able to play a role. Then the program or policy does not favor the majority in the decision-making process.In this way, the general manager forgets the true meaning of leadership and is actually walking towards a dead end and sin.Therefore, moral principles play a very crucial role here. 9. The principle of value The general manager's decision-making must ensure clear value, because the general manager's decision-making is an activity with a clear purpose.This purpose is to do a good job of decision-making with a spirit of full responsibility and self-consciousness, to ensure that leadership functions can be performed normally, to do something useful for the groups and organizations led, to solve their problems, and to meet their wishes and needs. ; And this is service in essence, but value in form. 10. Scientific principles Pay attention to scientific nature when making decisions, so that decisions can stand the test of time and reality.Since we want to engage in scientific decision-making, we must ensure that the fullest scientific spirit is implemented in the most specific decision-making process.Its core one is to respect science, use scientific means, and make scientific decisions. 11. Systematic principles Most of the problems faced in decision-making are complex and intertwined with each other, and cause and effect each other. If you look at them in isolation, statically and one-sidedly, you will not be able to understand and grasp them accurately, comprehensively and correctly, and you will not be able to make correct decisions.Systematic itself is the performance of science.Therefore, the general manager's decision-making must be systematic, comprehensive, rigorous and standardized.