Home Categories social psychology You can't learn Haidilao

Chapter 32 Abdominal poetry and gas from China

You can't learn Haidilao 黄铁鹰 2181Words 2018-03-18
Haidilao's promotion system is not based on qualifications and education, but only on ability, which is the core of Haidilao's service differentiation strategy.For a manager who has no experience as a waiter, another way of thinking about it is to watch a show close to the stage.But watching operas, even senior fanciers, will not really understand the pressure and pursuit of making a living by singing operas.This set of promotion policy not only ensures that the management knows the temperature and pressure of the waiters, but more importantly, it makes the vast majority of employees feel fair, because most of them are migrant workers who have not graduated from college!

In 2006, Haidilao's board of directors decided to establish a labor union.The labor union was originally an organization of the workers themselves, but Zhang Yong gave the Haidilao labor union a special mission. He issued important instructions when the union was established. He said: "Our 11 stores received 3 million customers last year. These customers are absolutely Most of them come for the diligence of Haidilao people, which is enough to prove that quite a few Haidilao employees are excellent. Since we have so many excellent colleagues, why don't we organize them and let them influence more People, stay in Haidilao and work hard (this is the purpose of Zhang Yong’s establishment of the labor union). Therefore, I need the best people to join the labor union organization, and the labor union should be the advanced organization of Haidilao. (Zhang Yong can really invent and create!) "An unavoidable fact is that the vast majority of our employees come from rural areas, and they have a common feature that they are not well-educated, so it is impossible for them to live a decent life like civil servants and white-collar workers.In a strange city, they have hardly any effective means of being respected by the society.

"Why is this? Who is to blame for all this? Can we change it? My answer is: don't blame anyone, but blame ourselves. Peking University and Tsinghua University recruit so many students every year, can you pass the exam? You know that you have to pay How much sweat and wisdom can we get everyone's respect? Since we have lost something, we can only change our destiny with the remaining capital. This is not a question of possibility, but we must do our best to change. Otherwise, Our employees will stay at the bottom of society all their lives, and our descendants will repeat our fate. Therefore, we must have an organization to help and care for the growth of grassroots employees, and this organization is our labor union.

"Every trade union member must understand a basic truth. We are not carrying out the company's orders to care for employees, but truly realize that we are all human beings, and everyone needs to care and be cared for. This care is based on a belief, that It is 'all men are created equal'. "If our members are aware of this, we should know that the union should not only care about employees' colds and colds, but more importantly, provide them with a platform to change their destiny. That is to desperately attract more customers to eat at Haidilao, and continue to Opening branches and providing enough jobs to change the fate of more Haidilao people is the real concern for employees.

"I would like to warn everyone: When you apply for membership, you must understand that I need really good people to volunteer for this great and tedious work. If you don't understand this, I strongly disagree If you join, even if my negligence allows you to sneak into the trade union, I will definitely find a way to find you out and kick you out." I asked Zhang Yong: "I read all the speeches you published in Haidilao's internal magazine. You mentioned the five words 'all men are created equal' many times, and you put them in quotation marks; many employees also quoted this sentence. , do you know the source of this sentence?"

Zhang Yong said: "Employees may not know, but I know. This is what the French philosopher Rousseau said, and American President Jefferson also said in the Declaration of Independence." I asked again, "Have you read all these books?" Zhang Yong said: "I read it, and I read it when I was very young." It turned out that when Zhang Yong was a child, his family was poor, but his mother was a primary school teacher, and there was always a copy of "Youth Daily" at home.Therefore, Zhang Yong has developed a hobby different from most children since he was a child-reading newspapers.This hobby is no small matter. It not only changed the fate of Zhang Yong, but also changed the fate of thousands of Haidilao employees.Because reading newspapers allowed Zhang Yong to learn to read, and reading can open a person's heart.

Zhang Yong has been the head of the children since he was a child, but at the age of 14, he encountered the first blow in his life.That is the physiological development period when boys become men.For some reason, Zhang Yong's voice change period was extremely long. For almost a year, his voice was always neither male nor female.This period is the time when boys begin to desire to attract the attention of the opposite sex, but Zhang Yong, who has a male duck voice, dare not open his mouth in front of girls. However, the "leader" is arrogant, and Zhang Yong can't stand being ridiculed.At this time, reading hobbies helped him find relief. He ran to the county library and hid alone for a whole year, using books to suppress the hormonal commotion in his body.

Fortunately, there was a free library in Jianyang in the 1980s.He quickly finished reading the romance and martial arts novels in the library. So, the 14-year-old boy began to read the books of Rousseau, Nietzsche, Plato, Montesquieu and other Western philosophers hiding in the corner.Not only that, he also found all the books to pass the time, and even read "The Rise and Fall of the Third Reich" three times. In the mid-1980s, just as China had just opened up, the trend of liberalism permeated various newspapers, and reading various newspapers in the library every day became a compulsory course for him.

Back then, many adults didn't even know there was such a thing as Christianity and God.However, a 14-year-old teenager, no matter whether he understands it or not, has the patience to read a book like "God Is Dead".I am very curious, what kind of "chemical" reaction will this kind of reading without being forced and swallowing jujubes produce in a young mind? I couldn't help asking Zhang Yong a silly question: "What is the biggest influence of these books on you? " Zhang Yong thought for a while and told me: "Given equal human rights and dignity."

Then Zhang Yong told me one thing: "There was an incident in front of Haidilao's Wangjing store in Beijing. A fruit vendor's tricycle was confiscated by the urban management. This is the second tricycle confiscated by the vendor. The vendor and the urban management They got entangled, and in desperation drew their swords and hacked to death the chengguan. The chengguan was chased as a revolutionary martyr, and the peddler became a murderer and was to be shot immediately. At that time, there were often debates about this case in the newspapers. Some people said: since ancient times, it has been allowed Hawkers sell goods on the street, this is the right of the poor to survive, why is it not allowed now? Some people say that the law is the law, and murder pays for life."

Zhang Yong said: "These debates focus on whether to save the peddler's life, because the crime of intentional homicide can also be sentenced to death with a reprieve. I read these debates carefully, and I feel that the fairness of a society is too complicated. I really don't understand it. I don't care. No, but in Haidilao, I have the final say, and I will try my best to pursue what I think is fair." "There is a poetic and scholarly spirit in his stomach." Zhang Yong, who has never been to university, talks with a bookish style. No wonder Haidilao has a kind of background.
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