Chapter 96 TECHNIQUE 86 - Leaking the Fuel Tank in the Opponent's Brain
One night a few years ago, I caught a man stealing a car on the streets of New York, and I yelled at him to stop.While fleeing in a hurry, he was unwilling to take revenge on me.He ran past me and pushed me to the ground, hitting my head on the corner of the sidewalk and cracking my skull.
I walked unconsciously into the emergency room of a nearby hospital.Holding an ice pack on his head, he kept answering the nurse's routine questions: address, phone number, ID number, type of health insurance, health insurance number, and so on.
I thought to myself, why bother me with these trivial questions?All I wanted was to find some random person and tell him what had happened to me.After the nurse finished her rude questioning, she asked, "Okay, what happened?"
I later told my story to a nurse friend Sue.Sue checked in or admitted patients in the emergency room of another hospital.She said, "I understand. I can't believe that their forms are designed in such a way that the injured person can't tell what happened until the end." Sue told me that it is very difficult to ask basic information from patients with fractures or burns. difficulty.Unless, she asks the last question on the form first, that is, asks the patient's history first.Sue would start by asking the patient what happened.While the patient confessed everything, Su listened carefully and expressed deep sympathy from time to time. "Then," she said, "they're more than willing to give me the basic information I need."
Anyone who knows cars knows that when the fuel tank is full, no more gasoline can be added.Trying desperately to fill up will overflow instead.Likewise, when someone listens to you, their minds are filled with thoughts, worries, or longings.If you force your thoughts into them and mix them with the thoughts in their minds, it will become a poison that is harmful to you.If you want your brilliant ideas to be accepted by the other party without any chemical changes, please drain the fuel tanks in their heads first.
If you need to get information, let the other person talk first.Patiently waiting for the oil gauge pointer in their heads to drop to zero, waiting for the last drop of oil to drain.Only by doing this can you be sure that the noise in their mind has been cleared and they can begin to accept your thoughts.
If you're discussing an emotional topic, wait until the other person has vented before it's your turn to speak.Count silently from 1 to 10 if necessary.It may feel like it's never ending, but unless the excited person finishes, he won't be able to listen to you. Great communicators not only know how to let you talk freely, but they also use the following technique when you lose yourself in your speech.
If you need to get information, let the other person talk first.Patiently waiting for the oil gauge pointer in their heads to drop to zero, waiting for the last drop of oil to drain.Only by doing this can you be sure that the noise in their mind has been cleared and they can begin to accept your thoughts.
If you're discussing an emotional topic, wait until the other person has vented before it's your turn to speak.Count silently from 1 to 10 if necessary.It may feel like it's never ending, but unless the excited person finishes, he won't be able to listen to you. Great communicators not only know how to let you talk freely, but they also use the following technique when you lose yourself in your speech.