Chapter 199 See through the character and deal with it skillfully

It has been said, "It is not in skill or knowledge that men are difficult to deal with, but in their personality." Everyone has different hobbies and ideas, so the communication partners we meet are also different. When negotiating with people, if you can understand the type of the other party, it will be easier to deal with it.Now enumerate several typical types of people for reference. Some people think highly of themselves and have no one in their eyes, and they often show a look of "self-importance". People with rude and arrogant attitudes like this are really irritating, and they are the most unpopular typical.But how do you deal with him when you have to get in touch with him?

To deal with this type of person, you should speak concisely and forcefully, and it is best not to babble with him. The so-called "talking too much is useless", so try your best to avoid falling into his trap.Don't think that the other party is polite, so treat him with courtesy. In fact, he probably lacks sincerity; you'd better keep your words as "simple" as possible without offending the other party.Of course, everyone has their own position and difficulties, so we don't need to pay attention to his arrogance, and just negotiate as simply as possible. "Sorry, there is a typo in the report you gave me, can you change it?"

"Is there a typo? Are you saying that my writing is poor? I was just a momentary negligence. I didn't see that the computer typed it was wrong. It doesn't mean that I only write typos. You make me very sad when you say that , After all, I graduated from university, and I have not been a fool since I was a child. I even won the third place in the school composition competition. It is too much for you to say that I can't write articles..." Try to avoid criticizing them in front of other people, and do so in private. Even reserved tones like "somewhat," "maybe," or "not quite" can confuse them, so try to be objective when criticizing, choose your words carefully, and point to the facts.

In particular, let them know that you're just making an opinion on the matter itself, not attacking them personally. In response to their overreaction, don't rush to justify yourself in a mess, or it may get darker and darker, just reiterate the matter itself. When making comments, also point out their strengths and what they do well to build their self-confidence. Negotiating things with people who don't like to talk is really very difficult.Because the other party is too silent, you have no way to understand his thoughts, let alone know whether he has a good impression of you.

For this kind of person, you'd better take a straightforward approach, let him clearly express "yes" or "no", "yes" or "no", and try to avoid roundabout conversations.You might as well ask directly: "Among the two methods A and B, which do you think is better? Is method A better?" "Do you have the handout from the manager last time? Lend me." "Okay, it's on my desk, you can get it yourself." "thanks!" ... "Hey, why are you rummaging through my desk? Things are moving in a mess, and you peek at my report content, do you want to plagiarize my ideas? I borrowed something from you out of good intentions, and you actually repay me like this..."

Don't respond to their unreasonable behavior, find an excuse such as pouring a glass of water, taking something, etc. to leave the scene, and come back when they calm down. In the face of their out-of-control emotions, don't be aroused too. You should respond with a calm and objective attitude, and just state the facts without excuses. Once they regain their senses, be willing to listen to their conversation; if they start to "crazy" in the middle of the conversation, stop the conversation immediately. Their behavior may have been going on for several years, and they can't change it for a while. When they can communicate rationally, let them know that they can't do whatever they want in the office, and children who are noisy don't necessarily have sweets.

Stubborn people are the most difficult to deal with, because no matter what you say, they will not listen to them, they only know how to stick to their own opinions and be stubborn to the end.Fighting against such die-hards is the most tiring and time-consuming, and the result is often futile.Therefore, when you negotiate with him, you must remember "enough is enough", otherwise, the more you talk, the longer you talk, the more unhappy you will feel. To deal with this kind of person, you might as well hold on to the idea of ​​"getting out early and getting out early" in time, and just perfunctory him a few words, so you don't have to waste time and effort to make yourself boring.

"Xiao Li's suggestion is really good. It will definitely help our work efficiency." "It won't work. This method was proposed two years ago. At that time, everyone vowed to improve their performance. The results are not all the same. There is no improvement at all. It's not that I want to pour cold water on everyone. The facts are right in front of our eyes, and the boss invested a lot of money but failed at that time, he will not repeat the same mistakes this time, so I think it must not be feasible..." List "evidence" to them and go to the parties to verify in private.Ask them to clearly point out the cause of the problem while expressing it.

They are afraid of failure and unwilling to take risks, so they will block change with negative opinions.Ask them what they think will be the worst possible outcome of the change, and how to prepare for it in advance. Instead of getting frustrated by their negative opinion, you can use their opinion as a kind reminder to prevent mistakes.Tell them that if they fail, it is the responsibility of the whole team, instead of just blaming them, relieve their psychological pressure.