Chapter 157 Recognize differences and deal with them

In communication, through the attitude and posture shown by the other party, understand his psychology, effectively capture all kinds of information sent by him, analyze and study, and then prescribe the right medicine, which can achieve twice the result with half the effort. For example, if the other party hugs their arms, it means that they are thinking about a problem; if they hold their heads, they are unable to do anything; A handkerchief means that she has something in her heart, but she doesn't know where to start; a truly confident and powerful person will lean forward and listen to others' speech humbly; It may be a sign of a relaxed mood.

Of course, if we invite someone to do something, the understanding of the object of the entrustment should not stop at silent observation, but also take the initiative to investigate and adopt certain reconnaissance countermeasures to stimulate the other party's emotions, so that we can quickly and accurately grasp the other party's thoughts and ideas. Dynamic, so as to follow its train of thought to guide. In addition, the following aspects should be considered when talking to the various differences of communication partners: age difference.It is advisable to use provocative language for young people; for middle-aged people, you should explain your interests for their consideration;

gender differences.Men need to use stronger persuasive language; women should be softer. regional difference.People living in different regions should use different methods of persuasion.For example, to the northerners of our country, you can adopt a more bold and unrestrained attitude; to the southerners, you should be more tactful. personality differences.If the other party has a bold personality, you can go straight to the point; if the other party is gentle, you have to "work slowly and carefully"; career differences.Use a language that is closely related to the professional knowledge of the other party to talk to it, and the other party's sense of trust in you will be greatly enhanced.

cultural difference.Generally speaking, the method used for people with low education level should be simple and clear, using more specific figures and examples; for people with high education level, abstract reasoning methods can be used. Interest differences.Anyone who has hobbies, when you talk about his hobbies, the other party will be very interested.At the same time, they will have a good impression of you invisibly, laying a good foundation for your success in doing things. 1. Learning to look at the wind direction is the first. 2. Judgment of the situation requires multiple parties to understand, but you must also pay attention to confidentiality, so as not to expose your own movements.

3. When you can't see the wind direction, you might as well listen with your ears. 4. Only by understanding the communication habits and characteristics of others can we adapt to the situation. 5. Timely flexibility requires a quick eye, a quick brain, and a clever tongue.