Home Categories social psychology Thirty-six Strategies for Communication

Chapter 154 what do you say

In modern society, interpersonal communication is not only between the same country, the same nation, and the same race.Therefore, in communication, you must know "what to say when you meet someone".Factors such as different countries, ethnic groups, and religious beliefs should be considered. One time when Chen Yi visited Southeast Asia, a religious figure gave him a Bodhisattva, and he took the opportunity to thank him: "With the blessing of the Bodhisattva, I am not afraid of imperialism anymore." Here Chen Yi borrowed religious terms to show his respect for religion. The meaning of "blessing" brought by it expresses gratitude to religious people, which is profound and humorous.

In addition to understanding that the environment and customs are different, we must "speak what we say to whomever we meet", when we face specific communication objects, we also need to speak differently from person to person.At this time, several factors must be considered. Lenin said: "Speaking to coachmen should be different from sailors, and speaking to sailors should be different from speaking to typesetters." This is the best summary of the different speaking methods according to the characteristics of the listener's work. The level of cultural knowledge is different, and the ability to accept speech is also different.

For example, if you want to express your understanding of the phenomenon of envying the virtuous and capable, the listener is an intellectual, and you can say, "If a tree is beautiful in the forest, the wind will destroy it;But these words can no longer be repeated to audiences with low levels of education. Instead, you can say common sayings such as "shoot the first bird" and "the first rafters rot first". The other party will accept it more easily and the speech will be more effective. For a frank, outgoing and lively person, you can tell him what you want, and you can even pat him on the shoulder when you are happy to show intimacy.If the other party is more introverted, sensitive, and serious, you should pay attention to observe his expression and behavior at any time when talking with him, so as to understand his inner feelings, and don't speak too casually.

When speaking to people of different genders, you should choose different ways.For a fat woman, if you say that she is short and fat, it will definitely be offensive; but if you praise her for not being fat at all, but for being plump, she will get some psychological comfort and will not feel inferior because of being fat.For a man of the same size, if you say he is short and fat, he may laugh it off. If you want to inquire about the other party's age, different ages should adopt different ways of asking.You can directly ask children: "How old is this year?" To the elderly, you should say: "How old is this year?" Don't ask directly to the opposite sex who is similar in age, but tentatively say: "You don't seem to be older than me?" For older women, age is even more of a "minefield", so it's annoying to ask.A 40-year-old middle-aged woman, if you say "I'm almost 50", the other party must be very angry, but if you carefully ask "I'm in my early 30s", she will be full of joy and smile.

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