Home Categories social psychology Thirty-six Strategies for Communication

Chapter 150 Rescue the siege with "China"

In communication, sometimes you will encounter a dilemma between two ends, and it is not easy to favor one and favor the other or favor the other. At this time, you can use "neutral" to solve it. In 1889, the Qing court appointed Zhang Zhidong as governor of Hubei.At the beginning of taking office, it coincided with the Spring Festival, Fujun Tan Jixun hosted a banquet for Zhang Zhidong in order to please Zhang Zhidong.Unexpectedly, during the meeting, Tan Jixun and Zhang Zhidong argued endlessly over the width of the Yangtze River.Tan Jixun said five miles and three, Zhang Zhidong thought it was seven miles and three, and the two held their own opinions and refused to give in to each other.Seeing the tense atmosphere, no one dared to speak out during the meeting.

At this time, Chen Shuping, the governor of Jiangxia, who was in the last seat, said: "The water rises seven miles and three miles, and the water falls five miles and three miles. Zhitai and Zhongcheng are both right." This sentence relieved the two of them. Chen Shuping was rewarded with twenty ingots of silver.Chen Shuping's ingenious and appropriate words not only solved the siege, but also saved face for both parties in the dispute.The use of both ends is the reason why Chen Shuping was praised by the two adults. Director Li is very close to you. One day, he suddenly asked you for help, saying that he has a plan to cooperate with a certain company, and you are very familiar with the owner of the company, so Li asked you to be their middleman to lobby for him.Yes, your friendship with Li is very good, but remember: public and private are clearly distinguished.

Do you know the ins and outs of this plan?In the cooperation between the two parties, who wins and who loses?What good will it do you to stir up your eloquent tongue?If the answer is all unknown, I advise you to proceed with caution.You might as well promise Li that you agree to be an intermediary, but only to introduce him to someone from the company, and not to act as a lobbyist. In social activities, people such as the old man under the moon and brokers who transmit information and go through needles have a special status.Many marriages in the world are achieved by the elderly under the moon, and the transaction market is negotiated by brokers to facilitate transactions.These intermediary people must understand that they are not the parties involved, so they can play a catalytic role in the progress of the matter itself, but they will not forget their role and make rash decisions on the matter.Only when intermediaries have a clear understanding of their roles and accurate positioning can they achieve good things, which is amazing.

When a colleague asks you to give your opinion, such as "Do you think my work attitude is not good?" "Is the way I serve customers wrong?" These questions are not easy to deal with, but they also give you a chance to help the other party improve.Don't answer "yes" or "no" directly, but put forward constructive suggestions, that is, you should propose one or several feasible methods, and your proposal will not be mistaken for criticism by him.Because if your answer makes the other party unhappy, he will definitely not accept your opinion, and even think that you are causing trouble for him, or that you are deliberately picking on the bones and making things difficult for him.

Then, when it comes to how to say it specifically, you can tell the other party how you would deal with these things if it were you.For example, a colleague was reprimanded by his boss because he failed to prepare the documents for the meeting on time. As a result, he doubted his work attitude, so he asked you for advice: "Do you think my work attitude is not good?" At this time, you You should enlighten him tactfully: "You and I both know that Manager Li is very serious, so I will always complete the work for him in the fastest time and in great detail, so that he can know that I try my best to meet his requirements." .”

Do not point out the fault of the other party or his superior, such as: "Manager Li is really annoying, you'd better always follow his orders." Saying this is tantamount to adding fuel to the fire, to your colleagues, to his superiors, and even to yourself , there must be no benefit, why bother? Faced with this kind of thing that is not easy to nod or shake your head, it is best to use the "middle" way to solve it. "Zhong" is the "self" between the two, and "Zhong" means that you jump out of the judgment of right and wrong, without nodding or shaking your head, and put forward suggestions (rather than opinions) to help both parties solve problems. method.In this way, it is better than bluntly affirming one side and denying the other side at the same time.Because, by doing so, you avoid the unfavorable situation of offending others for yourself, and also leave room for the two parties involved to get along with each other amicably.

1. "Zhong" means "center".To be "centered", don't be a fool.Otherwise, neither side will be happy. 2. If you want to obtain the simultaneous recognition and acceptance of both parties in the contradiction, you must grasp the key point of the contradiction between the two parties. 3. Do what you should do and say what you should say. 4. Self-defense is a principled self-defense, and it is still necessary to take action when it is time to do so. 5. Only by being reasonable can we speak to the end and be convinced.
Press "Left Key ←" to return to the previous chapter; Press "Right Key →" to enter the next chapter; Press "Space Bar" to scroll down.
Chapters
Chapters
Setting
Setting
Add
Return
Book