Home Categories social psychology Thirty-six Strategies for Communication

Chapter 137 Changing your face is like flipping a book, the kung fu is outside the book

"Changing face like flipping a book" is also a kind of tactful handling gesture, otherwise it is not easy to get along with others. Some leaders deeply understand the kung fu of "changing faces". For example, if you are waiting outside his office as a guest, and you vaguely hear him arguing with others angrily on the phone, you may think to yourself: What a bad time to come!After a while, he came out with a smile all over his face, and there was no trace of arguing with someone just now.After sitting for less than half a cup of tea, an employee came in to ask him something, and he immediately put on a serious face, even his tone was full of authority.If you are this employee, you leave his office, think about it, he greets guests with a smiling face, when the guests leave, which face will he change into?And is the smiling face he used to receive guests a real smiling face?Or a smiley face with a fake smile?

In any case, face-changing kung fu also has its necessity.Just imagine, if he received the guests with the angry face that he just had a quarrel with, would he be able to talk?If it is not done well, the guests will also quarrel with him!And if he is always amiable, I am afraid that the employees will lose their awe of him! From a moral point of view, this kind of "changing faces like turning over a book" sometimes makes people feel elusive and lacks a kind of sincerity; Attitude?In a complex society, how can we get along with many different people at the same time without the ability to change faces?

In general, having the ability to change faces has the following benefits in social interactions: One is to prevent others from misunderstood you, which will eventually cause negative effects on interpersonal relationships.For example, if you face a client with the angry face of a quarrel just now, if the client does not understand, he will mistakenly think that you are impatient with his visit. If you do not have a reasonable explanation, the other party may leave!Similarly, it is not right to be serious where you shouldn't be serious and relaxed where you shouldn't be, because it will make others misunderstand you.

Second, you can hide your privacy.If your emotions are always written on your face, and you can’t hide your emotions, others will know what you are thinking at a glance. As long as a caring person uses a set of words, you may tell the ins and outs of the matter. This is the most valuable thing in communication. Attention. It is important to have face-changing skills, but it is not easy to learn this skill.Because emotions such as joy, anger, sorrow, and joy are difficult to conceal. Some people can cry when they should, and get angry when they want to be angry. This kind of face-changing skill can be said to be superb.

If you can't do it, it's fine if you can do the following: you can change from a crying or angry face to a smiling face at any time, and face the outside world with a smiling face. You have to understand that no matter how sad or angry you are, unless you are close relatives and friends, no one will be interested in your emotions and show further concern, let alone listen to your sadness or anger.If you don't know this, it will not only cause great pressure, but also leave a very bad impression on the other party, and the other party will subconsciously look down on you.
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