Chapter 3 Chapter 2 Affinity: Bringing More and Broader Human Resources

A leader who shows off his power is tantamount to selling his ignorance; a leader who shows off his wealth is tantamount to selling his personality.For those who put on airs, not only the leadership relationship is not good, but the relationship between the superior and the subordinate is also not good. Emotion is the internal reflection of people's likes and dislikes towards objective things. A good emotional relationship between people can produce a sense of intimacy.Between people who have a sense of intimacy, the mutual attraction will be greater, and the mutual influence will be greater.Managers are usually amiable and approachable, always considerate and caring for employees, and have a very harmonious relationship with employees. His influence is often relatively large.If the relationship between managers and employees is tense and they must guard against each other at all times, it will inevitably cause a psychological distance between the manager and the managed.This kind of psychological distance is a kind of psychological resistance, and if it exceeds a certain limit, it will have extremely bad effects.

It is obviously not enough for a manager to turn his decision-making into the conscious action of employees, and even the attractiveness of ability is often insufficient.Because employees are no longer economic persons in the traditional sense, but social persons eager to be cared for.Therefore, if managers want to convince employees to use them, they must ensure that employees are emotionally connected with managers and share sorrows and joys, so that managers can exert their emotional influence.The most critical factor in cultivating emotional influence is to overcome the bureaucratic leadership style, start with emotion, move with emotion, and achieve emotional communication with each other.

Personality influence refers to a kind of power that the manager exerts influence on the managed through his own moral quality, psychological quality and knowledge quality in the management work.Among them, moral quality is the basis of personality influence.Managers' good morality, conduct, and style often have a subtle effect on employees.The psychological quality of managers is the key to the influence of personality.In terms of psychological quality, managers must have rich emotions, be full of enthusiasm and care for employees, and only in this way can they have a strong personality charm.And knowledge quality is the energy source of the personality influence of managers. In management work, managers with profound knowledge and high professional quality will naturally form a cohesive force, and employees will naturally be convinced of the manager's management.

Carnegie, a famous human relations scientist, once had a meeting with Ida, the most famous American biographer?Miss Tarbell dined together.He told her he was writing a book on how to treat subordinates.She told Carnegie, in her work for Owen?When Yang Luo was writing his biography, he interviewed a person who had worked in the same office as Mr. Yang Luo for three years.This person said that he had never heard Mr. Yang Luo give an order to his subordinates.Owen?Yang Luo never said "do this" or "do that", or "don't do this, don't do that".He always said, "You might consider this," or "Do you think that would be okay?" He would often ask, after dictating a letter, "What do you think of this letter?" He always said, "Maybe it would be better if we changed this sentence to this." He always gave people the opportunity to do things themselves, he never told his assistants how to do things, he let them do it themselves. Do it and let them learn from their mistakes to succeed.

Commanding subordinates to do things with the tone of command is not as effective as adopting the tone of discussion; because most people don't like to be called around. "Do you think it's okay to do this?" "Can you complete this task as soon as possible?" Using such a suggested instruction method will make the subordinates willing to obey you, and have a feeling of being valued, so they can work extra seriously. Mary?Kay Company is a well-known cosmetics company.In order to expand the influence of her company's products, Mary?The cosmetics that Ms. Kai uses are all produced by the company.She also does not recommend that company employees use cosmetics from other companies.Because she couldn't understand that a Cadillac salesman drove around in a Ford and that a life insurance company manager didn't take out insurance himself.So how did she communicate this idea to her staff?

On one occasion, she discovered that a manager was using a compact and lip balm from another company.She took the opportunity to walk over to the manager's desk and said with a smile, "God, what are you doing? You don't use other company's products in the company, do you?" Her tone was very relaxed, with a smile on her face .The manager's face flushed slightly.In a few days, Mary?Kay gave the manager a set of the company's lipstick and eyeshadow and said to her: "If you feel any discomfort during use, you are welcome to tell me in time. Thank you in advance." Later, all the company's new The old employees have a complete set of cosmetics and skin care products produced by the company that are suitable for them.Mary?Ms. Kai personally gave a detailed demonstration.She also told employees that in the future, employees can get discounts when they buy company cosmetics.

Mary?Kai's friendly attitude and friendly oral expression made her get along with the employees naturally and successfully instilled her correct business philosophy. Agreeableness is what it is, it's a nice way people talk.The advantage of this method is that it is easy to reduce the gap between people, so that the communicator can effectively convey his thoughts to the conveyed. We can compare affinity to a vessel for a good meal, and the thoughts we want to express to others to a good meal.If the utensil is dirty and unattractive, no one will be willing to taste the delicacies contained in it.

A factory recruits a factory director for the society.At the job fair, the three bidders talked about their plans for managing the factory, and the representatives asked each other questions.The bidder responded on the spot.One of the female cadres won the bid in one fell swoop and was honored as the factory director.Let's see how she displays her affinity: Question: "You are a layman, what do you rely on to manage the factory, and how do you mobilize everyone's enthusiasm?" Answer: "I don't think I'm an outsider when it comes to managing enterprises. What's more, there are so many cadres and skilled old workers in our factory, and there are many young people who are full of vigor and courage. Please come back and arrange the young people's work, study and life well, so that everyone can work hard, play comfortably, and treat the factory as their own home."

Question: "Our factory is in a downturn. We didn't pay any bonus last year. I asked to be transferred. Can you let me go after you take office?" Answer: "You asked to be transferred because the factory is not running well. If the factory is run well, I believe you will not leave. If you choose me as the factory director, I will ask you to stay and see if there is improvement in half a year." Say it again." As soon as the voice fell, applause erupted in the audience. Question: "Now we are talking about reducing the organization and personnel. How many people will be reduced after you come here?"

Answer: "Adjusting the structure of cadres is the general trend. Now there are too many cadres in the department. The reason is that there are few things. If there are too many things, there will be insufficient manpower. After I came, the first purpose was not to reduce the number of people, but to expand business and develop careers. ..." Question: "I am a female worker, and I am now more than seven months pregnant, and I am asked to work standing up in the workshop. Do you think this is reasonable?" Answer: "I am also a woman, and I have also been pregnant and had children. I know what is reasonable and which is unreasonable. I must stick to what is reasonable, and correct what is unreasonable."

The female workers immediately became active.Some said excitedly: "Most of us are female workers. We really need a factory manager who is considerate and cares about our suffering!" This story further shows us the practical significance of affinity, and also tells us that affinity is not flattery and flattery, but a kind of equality and reciprocity between hearts. There is a president of the United States who opened the White House to "talk" with more than a hundred children when celebrating his re-election. 10-year-old John asked the president which subject was the worst when he was a child, and whether he was also criticized by the teacher.The president told him: "My moral class is not very good, because I love to talk and often interfere with other people's learning. Of course the teacher must often criticize." His answer made the atmosphere very lively. Then there was a girl named Mary who came from a poor neighborhood in Chicago.She told the president that she was terrified going to school every day because she didn't know what was going to happen and was afraid of meeting bad people on the road. At this time, the president put away his smile and said solemnly: "I know that the life of the children is not very satisfactory now, because the government has not handled the problems related to drugs, guns and kidnapping satisfactorily-I hope you will study hard and have the opportunity in the future Participate in the just cause of the country. Only when we unite to fight against the bad guys can our lives be better." The president's words firmly grasped the children's hearts, making the children think that the president and them are good friends.Even adults outside the court will feel that the president is a kind person when they see such a dialogue scene.From a psychological point of view, what the president showed is not only friendly speech and actions, but also the trait of "empathy" in interpersonal relationships.He uses this trait to reveal to children that his past is just like them, and he is often criticized by teachers, but as long as he works hard on his own, he will also grow into a useful person.When the President agrees that children are worried about social security, he also encourages children to participate in the cause of justice, so that the power of the righteous will be greater. Such conversations made the children discover that the president lives in the same country as them and thinks about issues from the same standpoint. In this conversation, there is another interesting psychological phenomenon. When the president spoke, he frankly stated that he had "bad morals when he was a child and was often criticized by his teachers." His purpose was not only to shorten the distance and facilitate communication, but also to create an image that is called "defective beauty" in aesthetics. A man who is close to perfection, if he dares to admit his human flaws, will be more pleasing in his words and deeds than that of a holy and unattainable man.The main reason is that an overly tall and perfect character tends to create a sense of oppression in people's hearts, and sometimes makes people feel a little inferior.And when the speaker is frank about a small shortcoming or a shortcoming in the past, the degree of oppression of the listener is virtually relieved. At the same time, when big people talk to ordinary people, it is of course very welcome to show affinity or adopt an appropriate low profile to satisfy the self-esteem psychological needs of ordinary people. The president in the above story's research on the psychology of the interviewee and the low profile he adopts are worth learning in our life and work. Wei Wenhou was an ambitious monarch in the pre-Qin period. He got along with sages as a friend and never put on the airs of a leader.Wei Chengzi recommended to Wei Wenhou: Duan Ganmu has outstanding talents, he has not been seduced by fame and wealth all his life, and has been living in seclusion in the countryside of Xihe, unwilling to come out to be an official.So Wei Wenhou personally went to hire with his entourage.In front of Duan Ganmu's door, Wei Wenhou knocked on the door himself, but Duan Ganmu didn't want to come out to be an official, so he climbed over the back wall to hide. The next day, Wei Wenhou parked the car far outside the village, got out of the car and walked to Duan Ganmu's door to ask for an interview, but Duan Ganmu hid again, so for a whole month, Wei Wenhou went to ask for an interview in person every day.Duan Ganmu was very moved when he saw Wei Wenhou's sincerity, so he had to come out to meet him.Wei Wenhou asked him to ride back to the country together to discuss state affairs.From then on, Marquis Wen of Wei treated Duan Ganmu with hospitality and taught him, and Duan Ganmu also tried his best to assist Marquis Wen in governing the country. We often hear arguments like this: "Hi! The leader of our unit, although the official is only as big as a sesame seed, is not small. Hmph, the more he looks like this, the more we can't bother to talk to him." "Why do the leaders of your unit speak like that, and use the accent, it's really unbearable." People don't like leaders who put on airs, but there are many such leaders. These people not only have a difficult relationship between the leader and the leader, but also have a difficult relationship between the leader and the led.Leaders who love to put on airs show themselves as: Keep a little distance from ordinary people.Leaders who love to put on airs usually have a tense face, and they don't easily go down to the grassroots level, and they don't easily get in touch with the masses. They regard joking with the masses and mingling with them as things that damage the leadership's prestige.Sometimes the leader who likes to put on airs always arranges others to come to the office to report to him on issues that can be understood on the spot, ask questions, and ask questions from time to time to show the tolerance and level of the leader. I am better than others.The reason why a leader can become a leader is that he is better than others in some respects.However, leaders who love to put on airs make this point too absolute.It’s not that I think I’m smarter, but I think I’m much smarter; I don’t think I’m smarter in one aspect, but I’m smarter in all aspects. The result of this lack of self-knowledge is often counterproductive. In order to avenge Guan Yu and Zhang Fei, Liu Bei recruited millions of troops to attack Soochow. Sun Quan followed Kan Zeyan and appointed Lu Xun as the general to lead the three armies against Liu.When the news came, Liu Bei asked who Lu Xun was?Ma Liang said that he was a young and promising scholar from Soochow, and attacking Jingzhou was his strategy.Liu Bei was furious and insisted on capturing and killing Lu Xun to avenge Guan Yu and Zhang Fei.Ma Liang remonstrated that Lu Xun had Zhou Yu's talent and dared not underestimate the enemy.But Liu Bei sneered and said, "I'm old when I use soldiers, so I'm not as good as a yellow-mouthed child!"Liu Bei claimed that "I am old in using soldiers", boasting that he has experienced many wars and has comprehensive strategies, which is unrealistic and arrogant. "Wouldn't it be better to be a yellow-mouthed child!" He mocked Lu Xun as a brat and looked down on Lu Xun. This is the idea of ​​​​underestimating the enemy, and he was defeated before the battle.Later, Lu Xun set fire to the battalion for 800 miles, causing Liu Bei to suffer a big defeat. Liu Bei's lesson enlightens people that when leaders consider issues, they cannot put their own identities into it.When looking at problems according to one's own position, there will be less objectivity and more blindness. In this way, the consideration of the problem will not be comprehensive, and errors will occur when dealing with the problem, which will be divorced from reality and cause losses.Liu Bei said that he was "old to use soldiers, so he is not as good as a yellow-mouthed child." The combination of the two sentences can be attributed to his love to put on the airs of leaders, which has caused eternal hatred. Why do some leaders like to put on airs?This is because some people have formed a strong concept of hierarchy deep in their hearts, dividing people into upper, middle and lower classes. They feel that the more officials they hold, the more superior they seem to be.If they become officials, they will be complacent and forgetful, and they can't help showing that they are superior to others. In terms of the prestige of leaders, those leaders who have established close emotional relationships with everyone by virtue of their true talents, superb professional skills and work ability have greater prestige.And those leaders who often put on a bureaucratic appearance by virtue of their qualifications and official positions have less prestige and are more likely to become lonely. Excessive emphasis on self, contempt for the existence of others, and serious separation from the mass base are not the style of modern leaders.As a modern leader, it is better to put on airs less. "How do you do things? One of you can equal 10 of you..." In a group meeting, the boss of a certain company got angry again.In fact, in this company, being reprimanded by the boss has become a compulsory course for every employee who wants to stay. Strong bosses cultivate a slave culture.There is a saying that the desire to conquer is a man's nature.The boss of this company is the indulger of this desire.The boss graduated from a prestigious university, and he is an all-rounder in the advertising industry: he is proficient in copywriting, planning, and design, and he is competent in planning directors, marketing managers, and brand consultants.It can be described as strong and powerful, unstoppable. Capable people do more things.This boss must do everything by himself, and every time he makes a proposal, he must do it himself.Even for simple posters, the creativity and design of the leaflets must be personally checked; an event is always inseparable from his command from business contact, planning to execution.In the end, the team was upset and irritable, new business was not obtained, and old customers were interested in leaving again.In this way, employees are criticized even more. From the creative director to the executive director, from the receptionist to the copywriter, the whole company has been criticized one by one. In this way, there are two phenomena in this company: on the one hand, it gives those employees who have no passion for work and those employees who have limited ability and dare not act rashly to make up for their numbers.Everyone listen to the boss, who cares about these small employees who don't do anything!On the other hand, the company's personnel turnover is very serious, and young and energetic newcomers cannot bear this humiliating life.Talented design elites believe in the rhetoric of "wherever you go is the home field", and even the receptionists at the front desk have changed one after another.Those who remain are the kind of "loyal and weak people" who have been "reviled for a long time". If things go on like this, the employees of this company have developed the habit of "not fighting back when punched" and "not fighting back when scolded". It is true whether the boss is right or not. This phenomenon can be defined as the "slavery phenomenon" of employees.If this phenomenon is regarded as a kind of corporate culture, it can even be defined as "slavery culture", which is the obedience and fear that employees reveal from the bottom of their hearts.It is nurtured by strong, authoritarian bosses and employees who "get by".In an enterprise dominated by slavish culture, right or wrong depends entirely on the boss's own opinion.More than that, the boss basically determines the operation strategy of each case, and the employees only specify and implement this strategy.The so-called creativity, in fact, is the meaning of the boss to create.Teamwork, usually means that everyone "unanimously" "thinks what the boss thinks" and just votes for what the boss likes.In this way, the boss is intoxicated in the cult of personality, and the creativity of the employees is spent in laziness. Talents are the core competitiveness of an enterprise, and the quality of talents basically determines the company's creative strength.In an enterprise dominated by slavery culture, the company's employees are extremely unstable.High employee turnover frequency will inevitably lead to high human resource costs.And the reputation of the company has declined, so how can it attract good talents? Therefore, enterprises dominated by slavish culture can neither train and promote in-service employees, nor attract and recruit outstanding talents.The competitiveness of enterprises is out of the question. In actual work, we should pay attention to the "weakness exposure" effect, which is an art of leadership.The so-called "a tree has a skin, a person has a face".In real life, we always try our best to cover up our own defects and weaknesses in order to save face, especially some leaders want to try their best to establish a "tall and complete" image in front of their subordinates.In fact, sometimes the proper use of the "weakness exposure" effect is also a very ingenious leadership art. It is good to keep some of your own weaknesses unknown, but things are often impossible to remain unknown forever.At this time, if you take the initiative to expose yourself to your subordinates, not only will you not arouse his contempt, but you will feel your humility and trust in him.The result must be that on the one hand, it will do everything possible to help you "ambush"; on the other hand, it will make up for your "weakness" so that you can deal with any situation with confidence. When leaders reveal their weaknesses, they are unreservedly showing us our truest selves.In fact, if leaders want to show that they are perfect in everything, it means that they don't need help from others, and they don't need followers.Exposing weaknesses can show followers that you are a real person, an approachable person.And if you don't expose your weaknesses, chances are the observers will find some of them for you, and the results will be worse.But one must be very careful in exposing one's own weaknesses, be selective, never expose a fatal flaw, but reveal one or a few insignificant weaknesses, or pick a weakness that in a sense can be considered an advantage. Really understanding one's subordinates is a necessary prerequisite to effectively mobilize their enthusiasm, initiative and creativity.Therefore, properly disclosing to them a little bit of setbacks, mistakes and weaknesses that you have had will often become the key to open the window of their hearts, and maybe they will double the door of thought or emotion to you because of this. There is a district party secretary He said to the cadres who were sent from the organization to the township to serve: "When I was sent down that year, I had a lot of emotions. If you have any ideas after you get to the grassroots, please come to me directly, and we can talk more!" Later, From this dispatched cadre, the secretary learned about the thoughts and thoughts of many dispatched cadres, which provided a basis for improving and strengthening work in this area. For some well-known one's own weaknesses, you can't change them. At this time, you generally don't need to avoid or cover them up. Instead, you should let them show up and expose them. On the contrary, your subordinates will feel that you are honest and can forgive you.There is a manager who is good at management and management, fair and honest, but has a "hot" personality. Whether you are male, female, old or young, if you "touch" him, you will inevitably be "criticized" without mercy.For this reason, the relationship between the masses is quite tense.Once, at a staff meeting, he was very emotional. He said: "I have always had a 'bull' temper since I was a child, and I always embarrass people when I get angry. I have made up my mind to change it for more than ten years, but I still haven't changed it. Be bullish, you push me hard, whoever helps me get rid of my bullishness, I will thank him with the annual bonus." Since then, no one has spoken to him, and no one has given up his "bull" temper. In my heart, the business is booming.Everyone said: "We know him, it's nothing!" For your subordinates, you must urge them to correct their shortcomings and weaknesses, but you are also worried that they will contradict themselves, or worry that pointing out to them may increase their psychological burden.At this time, properly exposing some of your own weaknesses, or talking about your past similar weaknesses, can not only ease the atmosphere of the superiors and subordinates, but also untie the ideological knots of the subordinates and achieve your expected goals.Zhang is a well-known "King Kong" in the agency. He often sleeps late, and it is hard to find him when he goes to work at 8 o'clock and goes to work at 9 o'clock.Attendance attendants talked about him and almost got beaten up.The new section chief found him and said: "If you were in the past few years, you would be my good partner! In those few years, I slept late and almost 'slept' away with my 'beautiful wife'. Don't be like me anymore , young man, if you don’t change it, the 'Master' will treat you with impoliteness!" Humorous and decisive, soft but hard, the "boy" really convinced him. Some subordinates, in order to achieve their goals, always catch you with some non-principle issues, criticize you, and threaten you.At this time, if you dodge and avoid your own weaknesses, you will often make them gain an inch.In fact, to deal with their tricks, why not retreat first before advancing.For example, the young Manager Du was negligent for a while, and signed a contract to buy a batch of unsalable cloth.Ma had been deducted wages due to absenteeism, so he took the opportunity to vent and incite among the employees.Manager Du made no secret of it, and said at the workers' union of the whole factory: Not only did he sign to buy unsalable cloth, but also unsalable wool.But I have decided to process new styles of clothing to solve the inventory, and I have taken the initiative to ask for half-year bonuses to be deducted. If the unsalable products cannot be completely disposed of within half a year, it will be credited into the annual salary and bonus.In this way, not only did it not affect the image of Manager Du, but on the contrary, it made the employees feel that he dared to take responsibility, was not afraid to expose shortcomings, set an example, and managed the factory well. In the actual communication process, we should pay attention to the "weakness exposure" effect, which is an art of interpersonal communication.The so-called "a tree has a skin, a person has a face".In real life, we always try our best to cover up our own defects and weaknesses in order to save face, especially some leaders want to try their best to establish a "tall and complete" image in front of their subordinates.In fact, sometimes the proper use of the "weakness exposure" effect is also a very ingenious leadership art. I am generally considered to be a moderate person.But at the same time, I am a person with conviction, assertiveness, and responsibility. ——[China] Wen Jiabao After Wen Jiabao was elected Premier of the State Council, he gave people the impression of being close to the people and easy-going with his style of caring for the people and sympathizing with the weak, which has become an important factor for the people to support the party and the government.His speech is close to the hearts of the people, sincere, humorous, and embodies the feelings of the people, overflowing with a deep understanding of the role of the people, making people feel the noble demeanor of a prime minister of a big country, especially his implicit way of expressing profound meaning His speech style is called "Wen's speech style". Premier Wen Jiabao is good at using the poems, allusions, aphorisms, proverbs, etc. in his mind skillfully in the meaning he wants to express. His concise and concise words, profound literacy, delicate emotions, and deep love make the listeners moved and moved by him. Pulling the soul and being moved by it, let a kind of rising and beautiful emotion quickly hit the listener's heart, let the shock wave that moves the ripples slowly spread, rippling in the ocean of people's hearts. In 2003, Wen Jiabao, who had just been elected Premier of the State Council, showed the public his fine personal character and charisma in a "Wen-style speech style" at a meeting with reporters.During the more than one-hour meeting, the Premier quoted ancient Chinese sayings and poems four times, which reflected that Premier Wen was deeply influenced by traditional culture and had a profound literary quality. It showed that Premier Wen set an example for us in promoting excellent traditional culture.He said: "All of our current work starts on the basis of our predecessors. We must be prepared for danger in times of peace. I always remember an old saying: born in trouble, die in peace; as for myself, everyone generally thinks that I am a gentle But at the same time, I am a person with conviction, opinion, and responsibility. When talking about the substantive issues of rural tax and fee reform, he said that it is necessary to reform certain links of the superstructure in rural areas that are not suitable for the development of productive forces. , the most important thing is to reduce the number of personnel. There are a few words in the ancient Chinese "University": There is a way to make money, those who live are many, those who eat are few, those who work for it are sick, and those who use it are comfortable. Now it is reversed in rural areas, one 12. In a county with a population of 130,000, there are as many as 5,700 people who are financially supported. If we do not reduce the number of people and reduce the number of people, the burden on farmers cannot be completely resolved.” He recited a lament written by Yu Youren, a veteran of the Kuomintang before his death: "Bury me on a high mountain, look at my mainland. The mainland is invisible, I can only cry bitterly. Bury me on a high mountain, look at my hometown. My hometown is invisible, and I will never forget it. The mountains are green and the wild is vast. On the mountains, the country has mourning .” reveals his deep love for the country and the nation!When answering the question about "work style", Premier Wen said: "After I was elected, I always recited two lines of Lin Zexu's poem in my heart: 'If you want to benefit the country, you can live and die, so you can avoid it because of misfortunes and blessings.' This is My attitude towards work in the future." After Premier Wen took office, Wen's style of speech continued to be fully reflected, and has been recognized by more and more people. On June 29, 2003, Wen Jiabao delivered a speech after attending the signing ceremony of the CEPA agreement at the Government House in Hong Kong, and quoted a poem by Huang Zunxian, a famous diplomat and poet in the late Qing Dynasty, to wish Hong Kong: "An inch of mountains and rivers is an inch of gold, and whoever separates and divides will be responsible." ? The cuckoo prays to the sky and tears again, Jingwei fills the heart of the sea infinitely." On June 30, 2003, Wen Jiabao attended a gathering of the Hong Kong Special Administrative Region Government to commend doctors and nurses and all walks of life for successfully overcoming SARS. In his speech, he quoted the passage from the "Book of Rites" that "the top does not blame the sky, and the bottom does not favor others." . On October 1, 2003, 130,000 people were affected by floods in Shaanxi Province in western China.After visiting the victims, Wen Jiabao warned the local officials to always keep in mind the sufferings of the people with a poem by Bai Juyi, a famous poet of the Tang Dynasty, "I think of the suffering of farming and mulberry in my heart, and I hear the sound of hunger and cold in my ears." On December 7, 2003, when Wen Jiabao met with representatives of overseas Chinese and overseas students in New York at the hotel where he stayed in New York, he recited Tagore's poem: "No matter how far you go, your heart will always be with me; How long is the shadow of the tree, it is always connected with the root of the tree." He said; "This is the relationship between overseas Chinese, overseas students and the motherland." On the evening of December 7, 2003, Wen Jiabao met with Chinese and overseas Chinese at the hotel where he stayed in New York. When talking about the Taiwan issue, he quoted a line from the poem "Nostalgia" by Taiwanese writer Yu Guangzhong: the shallow straits, the great sorrow of the country, and the deepness of the hometown worry! On December 9, 2003, when Wen Jiabao met with representatives of Chinese and overseas Chinese in Washington, he quoted a poem by Tang Dynasty poet Meng Jiao, "Whoever speaks an inch of grass will get three springs." . On March 4, 2004, when Wen Jiabao visited members of the economic and agricultural circles of the Chinese People's Political Consultative Conference, he quoted the "Lun Heng" written by Wang Chong, a political commentator of the Han Dynasty. political thought. In December 2003, Premier Wen Jiabao delivered a speech entitled "Looking to China" at Harvard University in the United States.In his speech, Premier Wen quoted Zhang Zai of the Song Dynasty to express China's civilized attitude by citing "creating a heart for heaven and earth, establishing a life for the people, inheriting knowledge for the past, and creating peace for all generations". On May 14, 2007, Wen Jiabao gave an impromptu speech to the teachers and students in the School of Architecture and Urban Planning of Tongji University. Things, that have no future.Our nation is a nation of great hope!I hope that students will always look up at the sky, learn to be human, learn to think, learn knowledge and skills, and be a person who cares about the fate of the world and the country.