Chapter 38 Chapter Thirty-Eight Leaders' Meeting Eloquence

The bright and vivid opening remarks are deeply impressive, and can play a preconceived role and attract the audience.A wonderful opening speech can often attract the audience tightly like a magnet, improve the tone and rhythm of the entire meeting, and enhance their interest in the meeting.As the saying goes, a good start is half the battle. The opening remarks should not exceed one and a half minutes at most. A muddled opening statement will weaken the sense of urgency to solve the problem and make the meeting face failure at the beginning. The opening remarks should not only clarify the purpose of the meeting, but also point out the key points, so that the participants are mentally prepared and lay a good foundation for understanding the spirit of the meeting.At the same time, you can't talk in a few words, rush things, don't understand the meaning, and have exhausted your words, which will give people a sense of confusion, so that the participants will not understand the topic of the meeting and lose interest in the meeting.A good opening can grab the hearts of the participants at once, leave a deep impression on people, and attract people to continue listening.Just like watching a fascinating movie, people are naturally eager to understand the following plot.

The opening remarks should also try to avoid the old, rigid and stereotyped format.According to the actual situation of the meeting, or talk about the situation, or the characteristics of the road, or make a request, or talk about the moment elsewhere, in short, you must adapt to the situation, flexibly conceive, and ingeniously design, so that the participants can enter your well-designed space without knowing it. "trap". The task of the moderator is to spread out the problem clearly and comprehensively to everyone.He also needs to communicate the urgency of solving the problem so that everyone can act immediately.

The content to be stated in the opening remarks, including the background, theme, purpose, meaning, agenda and opening method of the meeting, should be concise and clear, and the tone and expression should be consistent with the atmosphere of the meeting. Under normal circumstances, there are three main points for a good opening statement: one is to directly address the topic, outline the key points, and clearly explain the content and theme of the meeting in a concise manner.The second is to make use of the topic to mobilize the emotions of the audience, create an atmosphere suitable for the meeting, and make the participants excited.The third is to use inspiring and inductive language to guide the audience to quickly enter the realm and let the participants concentrate.

Meetings always take place in a certain context.The smooth progress of the meeting depends on the creation of a good atmosphere. A wonderful opening speech can make the participants feel that they are discussing issues related to people's immediate interests or issues of common concern, which can stimulate the excitement of the participants and attract them. Attention, fully mobilize various positive factors, and lead the meeting to a complete success.It is essential for the opening statement to state the theme, purpose, significance, agenda and method of opening of the meeting, but this is definitely not to be confined to the program and not to be modified, but to be flexible according to the actual situation. .

In order to successfully host a meeting, a leader must not only have quick thinking skills, dexterous oral expression skills, and superb adaptability, but also be good at making full use of the environment in which the audience is placed together or the environment involved in the topic.Borrowing the environment skillfully is the way to use these environments skillfully. Once, Director Zhang convened a meeting of all the staff of the unit. At that time, the meeting place was quite noisy and the mood of the audience was not yet stable.Director Zhang started like this: "There is a joke that Zhang Fei and Guan Yu participated in a military aircraft meeting held by Liu Bei. Banpo yelled at Cao Jun's loud voice, but everyone didn't calm down. Guan Yu said, "Little brother, your hand is not good. It's up to me." So he sat on Liu Bei's seat, stroked his beard and focused his eyes, as if Thoughtful. Now everyone finds it strange and quiet down. In fact, this is just a joke. Everyone whispered to each other just now. Why are you quiet now? This question is left for everyone to think about. The main content I want to talk about today is... "

The vivid and appropriate story immediately attracted the attention of the audience, and the venue quickly fell silent. Another time, it was the opposite.Director Zhang was about to speak, and the atmosphere in the venue was too serious, which did not match the content of the speech.In order to enliven the atmosphere, Director Zhang made the beginning again: "A person who is good at speeches summed up a piece of experience. To mobilize the mood of the meeting, just pay attention to two people: one is the most beautiful, and the other is the most beautiful. This person can make your speech more colorful; the second is to look at the most restless audience in the venue, calm him down, and make you speak more confidently. I want to learn this method, but we are beautiful here Yes, there are 100 handsome ones, but I haven't found any restless audience, which is very difficult for me..."

Director Zhang cleverly took advantage of the environment and used humorous opening remarks to ease and adjust the atmosphere, so that everyone's emotions were relieved and the atmosphere of the audience was no longer tense. There are many types of meetings, and the atmosphere required for each meeting is different. The meeting for soliciting opinions requires all parties to speak freely and brainstorm, and what is needed is a lively and enthusiastic scene; the meeting to study and solve problems needs a serious and solemn atmosphere; the language at the welcome meeting must be enthusiastic; Showing a feeling of reluctance to say goodbye.

Create the atmosphere of the venue and mobilize people's emotions, not by yelling and harsh voices. For example, in order to solve the problem of poor connection between processes in production, a factory intends to criticize the phenomenon of "grinding foreign workers" existing in individual teams.The leader came up and said, "I brought you here today to let you know that you have slowed down the factory. What should you say?" The atmosphere of the "serious" meeting place is strong enough, but such an indiscriminate attack, not to mention resonating with the other party, may be difficult to obtain cooperation.The venue has become a battlefield, how will this happen?

Here is the beginning of a more successful greeting, just in contrast to the example above: "Whoever comes in spring will be the master of youth, and the leader Jiuying is the peony." Luoyang, the ancient capital, ushered in the Ninth Peony Fair.The warm and hospitable people of the ancient capital sincerely welcome foreign friends, compatriots from Hong Kong, Macao and Taiwan, and guests from all over the motherland to Luoyang! ... The host's welcome speech was sincere and touching, just right, which made people feel like a spring breeze, set off a festive atmosphere, and made people feel that it was in line with the occasion at that time without a sense of kitsch.

The speed of the meeting rhythm can directly affect the meeting effect, which is a problem that cannot be ignored.If the pace is too slow, it will prolong the meeting time and waste manpower and material resources; if the pace is too fast, it may lead to superficial understanding, in-depth discussions on issues, incomplete research, hasty decision-making, failure to achieve the purpose of the meeting, and serious mistakes may result .Therefore, leaders must pay attention to controlling the rhythm of the meeting.Inspire and guide everyone, and always follow the established topics of the meeting to conduct full discussions in order to achieve the expected goals.

This requires the leader to make the participants fully understand the purpose of the meeting. At the beginning, it is necessary to explain what topics the meeting has and what tasks the participants need to undertake, and so on.You can draw up a meeting schedule before the meeting, fully estimate the difficulty of the meeting topics, the arrangement of the agenda, possible problems and countermeasures.When expressing the purpose of the meeting, it is necessary to express it clearly and in an orderly manner.Tell the participants all the purpose, requirements, content, etc. of the meeting, and make sure that the level is clear, the logic is tight, the expression is accurate, and the center is prominent.It must not be logically chaotic, with no distinction between primary and secondary, so that the participants do not know what to say and do not know what to do. During the meeting, you should always pay attention to the progress of the meeting and control the rhythm.If the pace is found to be too slow, measures should be taken to mobilize the attention of the participants, take the initiative to ask questions, provide more inspiration and guidance, and remind everyone to hurry up and express different opinions around the central topic if necessary. The same opinions should be kept simple or not repeated.If the pace is too fast, we should remind everyone to keep calm, have enough time, and think carefully. Meeting time has its limits.The general meeting time is limited to 2 hours, which comes from consideration of people's physical and psychological conditions.Procrastinating and loose meetings for more than 2 hours will only increase fatigue and will not produce good wisdom.In order to ensure a satisfactory result within a limited time, the presiding leader has the responsibility to control the rhythm of the meeting, so that the participants can fully exchange opinions and avoid arguing with each other. Some speakers talk too much, they like to talk to themselves and seem to use every meeting to monopolize the discussion.In this case, out of respect for the speaker, the host should generally not speak directly, but should look for opportunities to make clever hints.If he speaks, give him the right amount of time and then interrupt him by saying, "You made a few good points. Now let's hear the others."If this trick doesn't work, limit the time, for example, two minutes for each person to speak.If these eloquent people are allowed to gossip and talk endlessly, I am afraid that the end of the discussion will be "wait until the flowers are gone." Some people are unwilling to express their opinions in public and are used to whispering with those around them, which often interferes with the normal progress of the meeting.If the conversation reaches a point where it must be stopped, you can try to interrupt the interlocutor by asking a direct question, or you can stop talking and wait for them to quiet down.If that doesn't work, you can say to them, "If you have something to say, please speak up so that everyone can benefit from your discussion." When participants discuss a certain issue, due to their different knowledge, background, quality, experience and values, they look at the issue from different perspectives, make different judgments and propose solutions. Participants often hold different opinions. Opinion, argue with reason.This is an in-depth discussion.But if the opinions have tended to be concentrated, then the moderator should stop the debate in due course.Otherwise, the tit-for-tat parties will not give in to each other, and their faces will be red-faced, which will not only waste time, but also hinder the progress of the following agenda of the meeting.In some cases, the meeting may become the best occasion to vent personal grievances, and some people will use it to cause trouble for the work of departments and units.As a leader, you are likely to be the target of slander and slander. When you are attacked, you may become angry and lose your temper, stand up and argue with the other party.His purpose is to embarrass you and leave a bad impression in everyone's mind.As the host of the meeting, you must ensure that the meeting achieves the set purpose. Skillful language skills can enable you to come out of unfavorable situations calmly and avoid a meaningless quarrel. To effectively control the process of the meeting, it is very important to make each activity proceed as far as possible according to the predetermined process, and not to change it easily.In a limited time, full discussion around the theme, that kind of unconstrained "discussion" will only derail the meeting and slow down the process.As a moderator, you can use the following methods to correct people who digress.You can say, "That's an interesting point. Does this apply to our discussion?" This may get the other person aware that they've strayed off topic and get them back on track. When the leader presides over the meeting, if he wants to open the situation smoothly, break the silence at the venue, and guide the meeting to develop in the expected direction, this is inseparable from the leader's level of understanding and good thinking ability. The level of leadership is not only reflected in the use of personal authority or imposing one's own intentions on others. Although there must be the majesty of "I am the only one", the method must be flexible and changeable.At the meeting, we must be good at asking questions and actively guiding them, so that the meeting place presents a lively and unrestrained situation, so that we can discover, raise, analyze and solve problems from various angles and sides. One of the important responsibilities of a leader presiding over a meeting is to be responsible for building bridges and connections, taking care of transitions, linking the past and the future, and connecting the entire meeting into an organic whole.In this process, the moderator can complete various tasks in an orderly manner through quick response, good eloquence, and superb organization and generalization level. When there is silence in the meeting, the leader can first try the provocative method: "Old Huang, you didn't say a word today, it seems that you want to 'gargle your mouth with a golden cup'?" Someone next to you may say: "Old Huang has always been eloquent. , how could you be willing to bow down today?" With such an agitation, how can Lao Huang not spit out his comments?Or you can use a roundabout way to get him to talk: "Xiao Zhang, you have been silent all the time, are you feeling unwell?" Do you listen?" Sometimes you can make good use of someone's speech and guide everyone to discuss it in depth: "Old Zheng believes that the key to improving the quality of teaching in our school is not to strictly check attendance and exams, but to improve teaching methods in connection with reality, saying It makes sense. Let’s talk about it!” It was an encouragement to Lao Zheng, and everyone’s discussion had a direction, and the meeting would go deeper. In addition, vivid language plays an important role in enlivening the atmosphere of the meeting, breaking the silence, and mobilizing the emotions of the participants.Humorous leaders preside over the meeting, the atmosphere of the meeting is generally more active, and the enthusiasm of the participants is higher.When presiding over a meeting, appropriately inserting humorous language can enhance the vividness and interest of the speech, make the participants relax in the tense meeting, and urge everyone to complete the meeting tasks in a relaxed and pleasant atmosphere. The leader should first give a generalization and affirmation to the previous speech or the most essential things in the speech, put the finishing touches on it, and prepare the groundwork; then, according to the characteristics of the following topics, they should play up the momentum and make the audience feel appropriate and natural.Of course, due to the different types of meetings, whether the connection speech is long or short depends on the specific situation and cannot be applied mechanically.If connectives are needed, they can be used incidentally or in reverse; they can borrow words or speak directly;In short, make it unique and just right. Leaders must be able to gain insight into the situation on the spot, grasp topics of common concern to everyone, and open up their voices.You can take the lead, take the lead in speaking, and pave the way for others; you can also be kind and humorous, attracting the attention of the participants, so that those who are indifferent can also actively participate; you can also ask questions layer by layer, inspire thinking, and use "Brainstorm" to listen to more opinions.The development of the meeting situation depends on the leader's guiding ability, but fundamentally it also depends on the leader's good quality. Although the host of the meeting has made serious preparations for the meeting in advance, some unexpected situations and situations often appear during the meeting.For these situations, the host should be calm and calm, and deal with them properly by his own adaptability. 1. Cold start When no one speaks or responds during the discussion and falls into a cold spot, the moderator should distinguish the reasons and take corresponding countermeasures. One is that the participants are not mentally prepared and it is difficult to speak for a while.Especially if there is no greeting in advance, impromptu meetings are prone to cold spots. At this time, the meeting host can encourage everyone to discuss immature opinions first, and then supplement and improve them during the discussion. It can also allow everyone to make short preparations before speaking. The second is that the participants do not understand or understand the topics discussed and feel unable to open their mouths. The meeting host should explain the topics in detail and clearly, and patiently enlighten the participants. The third is that the topic of the meeting directly involves the interests of the majority of the participants. If there is a silence caused by concerns, the chairperson of the meeting should first inspire people who have little to do with their interests, or who are generally recognized as more upright and fair to speak, and then gradually deep.As long as someone starts, the cold scene will become lively. Fourth, the topics of the meeting are difficult and complex, and it is not easy to put forward clear opinions for a while, so there will be silence. Comrades who are keen take the lead in speaking, open a breakthrough and then guide everyone to discuss and speak. 2. The atmosphere is dull There is often dullness in meetings, and that's normal.But as a moderator, if you let the meeting fall into silence, you are a failure and an unqualified moderator.When some people are silent at the meeting, the host should think about the reasons for the silence and take targeted countermeasures.Silence in meetings usually occurs in the following ways: Shy, timid silence.Some people are timid, and when they try to speak in front of a crowd, their tongues tighten.Instead of embarrassing such a person by asking direct, hard-to-answer questions, ask questions you think they can answer, for example, about their work, their family, or how they dealt with a particular situation.Praise them whenever you get a chance, pat them on the shoulder, and help them overcome their insecurities when speaking. Some people have better opinions and opinions, but they are silent because of some concerns.In this case, the moderator should find a way to dispel the concerns of these people and support them to speak.Some people are afraid of speaking badly and being ridiculed. They want to speak but dare not speak. The meeting host should look for opportunities to encourage him to speak, express his interest in his speech, and encourage him to speak boldly. Noble silence.If the participants are high-minded, closed-minded, unwilling to say more and keep silent, this type of people is often experienced, more rigorous, and has their own opinions.On the one hand, they want to express themselves, and on the other hand, they put on a lofty air.For such people, the host should give them more encouragement and respect, and let him feel that his opinion is very important. Indifferent silence.When the topic of the meeting has little to do with some people, some people will think that the topic has nothing to do with them, and they will be indifferent and unwilling to use their brains.The meeting moderator should take appropriate methods to guide them to the meeting topics and prompt them to think about problems. Opposite silence.Such people either have different opinions on the topic and don't want to say it, or they don't want to say it to the host, and they will take an attitude of ignoring it.The host should start from the desire of unity, regardless of personal grievances, actively and enthusiastically guide them to speak, change their attitudes with cordial feelings and tone, and attach importance to their speeches, encourage them to express their true opinions, and express their opinions to others. Don't mind incorrect opinions. Of course, there were silences at the meeting for other reasons as well.Some people do not say a word to express their agreement, some do not express their opinions temporarily because they want to hear other people's opinions, and some people do not express their opinions because they have no new opinions, etc. These situations are normal and do not need to be taken care of. 3. Digression Digressions are a common occurrence in meetings, and even the best presenters try to stop them.When this phenomenon occurs too much, the meeting will be derailed and the process will be very slow.As the moderator, it's your job to keep the meeting on track.When digressing, you can't twist it forcefully, and you can't not twist it.Strong twisting will dampen enthusiasm, and non-twisting may lead to ineffective meetings.You can use the following methods: One is to take a certain sentence from the discussion, and follow the trend to subtly and naturally lead back to the topic.You can say, "That's an interesting point. But does this apply to our discussion?" This may make others aware that they've strayed, and bring them back to the point of discussion. The second is to connect a certain level of meaning of the discussion, and propose a new topic to introduce into the main topic. The third is to use a funny sentence to stop the discussion and introduce the topic. Dealing with digressions must not be simple and rude, but should try to use a way that does not affect the mood and atmosphere, and remind the speaker in a polite manner.Or, if possible, a gradual integration of more distant discussions with immediate issues can bring everyone back on track.If not, just summarize what has been said so far.This redirects it to focus on the main issues. 4. Whisper What do you do when a person starts talking to people around them and disrupts the meeting?The best thing to do is to ignore him as much as possible.There will always be people who are inconsiderate of others' feelings, and you have to put up with them. If the conversation reaches a point where it must be stopped, you can try to interrupt the interlocutor by asking a direct question, or you can stop talking and wait for them to quiet down.If that doesn't work, you can say to them, "If you have something to say, please speak up so that everyone can benefit from your discussion." Also, if you want to stop them, ask them to summarize the last few suggestions and estimate their feasibility.They may not be very clear about this in their minds, but if they say it, they will pay attention. The above are the most important guidelines that leaders should abide by in meetings. These guidelines are applicable to all kinds of meetings and have a certain generality.Therefore, leaders should remember carefully, but most importantly, leaders must understand: what is the purpose of the meeting. Since a meeting has a beginning, it should also have an end.When the meeting is about to end, the host should make a concise, comprehensive and objective summary and induction of the relevant situation of the meeting and the results achieved.Provide explanations for uncertain or unresolved issues.Some moderators can summarize the relevant situation of the meeting in a very concise, general and high-level way, so that people can understand it as soon as they hear it.But some are not good at summarizing, and they are not sure about the essence of the meeting. They either repeat other people's words, or play it out of bounds, without depth or height. Although there is no fixed pattern for the meeting summary, its content should generally include the following aspects: First, the basic situation of the meeting.This part mainly talks about the process of the meeting and the performance of the participants. Second, the main takeaways from the meeting. This part is the focus of the meeting summary.It mainly talks about which thoughts were unified, which understandings were raised, and which problems were solved through the joint efforts of everyone. Third, opinions on future work. This part is mainly based on the general spirit of the meeting, combined with the actual work, to put forward opinions on implementing the theme of the meeting.It is to put forward specific requirements for the communication, study and implementation of the meeting, decompose the goals and tasks determined by the meeting, and implement them to the relevant responsible units and responsible persons. Meeting summaries can generally be summarized in the following ways: 1. Direct narrative It is to briefly review and describe what the meeting has done, what consensus has been reached, what problems have been solved, and deepen the impression of the participants. 2. Induction It is based on a brief review of the meeting and a high-level induction and generalization of the entire meeting. 3. Agitation method In the case of a comprehensive summary of the meeting, summarize with encouraging words, put forward hopes and requirements for everyone, and call on everyone to work hard to achieve a certain goal or complete a certain task. Whether the summary of the meeting is detailed or brief depends on the requirements of the meeting, the atmosphere of the meeting, the participants, and the time arrangement.It can be adjusted, perfected and mastered flexibly according to the general structure and methods introduced above. The summary should strive to be objective and realistic.Don't exaggerate and exaggerate at will.In the summary of the meeting, while seeing the achievements, it is also necessary to point out the existing problems in a timely and objective manner, and put forward the areas that need to be worked hard in the future.The summary of the meeting can often play a positive role in reminding and strengthening the awareness of subordinates, so leaders must pay attention to it. In the process of conducting any meeting, some unexpected situations may arise.For these situations, the host must be calm and calm, and deal with them properly by his own adaptability. 1. How to deal with the cold scene at the beginning of the meeting Cold space is a common problem in conference activities that makes the conference host quite difficult to handle.There are many reasons for the cold field, and we should take different measures for different reasons. The participants were unprepared and it was difficult to speak for a while.Especially if there is no greeting in advance, impromptu meetings are more prone to cold spots. At this time, the meeting host can encourage everyone to talk about immature opinions first, and then supplement and improve them during the discussion.You can also let everyone make a short preparation first, and then speak. If the participants do not understand or understand the topics discussed, they feel unable to open their mouths. The meeting host should explain the topics in detail and clearly, and patiently enlighten the participants. The topic of the meeting directly involves the interests of the majority of the participants, and the host of the meeting should first inspire those who have little to do with their interests, or who are generally recognized as upright and fair, to speak, and then gradually deep.As long as someone starts, the cold scene will become lively. The topics of the meeting are difficult and complex, and it is difficult to put forward clear opinions for a while and there will be a cold room. At this time, the meeting host can start from the simple to the deep, inspire everyone to use their brains, and gradually get in touch with the essence of the problem. People take the lead in speaking, open a breakthrough and then guide everyone to discuss and speak. 2. Skillfully break the silence of some people When some people are silent at the meeting, the host should think about the reasons for the silence and take targeted countermeasures.Silence in meetings usually occurs in the following ways: Concerned, shy silence.In this regard, the host of the meeting should look for opportunities to encourage these people to speak, express interest in their speech, and encourage them to speak boldly. The silence of the minority.When the majority of people agree with a certain opinion at the meeting, and there is a one-sided situation, those who hold a minority opinion know that their opinion has been isolated, so they stop talking.In this case, the host should not rush to agree with the opinions of the majority, but should patiently and enthusiastically encourage those who disagree to express their opinions for comparison. Indifferent silence.When the topic of the meeting has little to do with some people, some people will think that the topic has nothing to do with them, and they will not use their brains with an attitude of indifference.The meeting moderator should take appropriate methods to guide them to the meeting topics and prompt them to think about problems. Opposite silence.Some people have antagonism towards the meeting host or the meeting topic, and they will ignore it.If it is really necessary for their opinions to be made public, the meeting moderator should actively and enthusiastically guide them to speak, encourage and support even opposing opinions, and don't mind the opinions that arouse fierce words later. Of course, there were silences at the meeting for other reasons as well.If some people do not say a word, it may be to express their agreement. Some people may not express their opinions temporarily because they want to hear other people’s opinions. Some people do not express their opinions because they have no new opinions. 3. Good at controlling digressions In the speeches at the meeting, there is often a phenomenon of going off topic.This phenomenon is exactly the opposite of the cold field, and it can be regarded as the meeting is too "hot".When digressing, you can't twist it forcefully, and you can't not twist it.Strong twisting will dampen enthusiasm, and non-twisting may lead to ineffective meetings. There are two main situations in which there are digressions: one is a gossip-style digression.Talk about rumors, anecdotes, and gossip that have nothing to do with the topic in the meeting discussion, and like to talk about the sea and the sky with relish, and the more you get away from the topic, the farther you go.This phenomenon usually occurs because the participants think that the topic has nothing to do with them and are not interested; some people think that the topic is not easy to speak, and indulge in extra-topic words.At this time, the moderator should take measures: first, take a certain sentence in the discussion, and lead it back to the main topic subtly and naturally; A witty remark cuts off the discussion and introduces the topic. The other is a playful digression.In order to express their talents or show their opinions, the speaker consciously or unconsciously speaks about the content that has nothing to do with the topic.The handling of this digression should not be simple and rude, but should try to remind the speaker in a manner that does not affect the mood and atmosphere as much as possible. Many leaders believe that meetings are just a formality and that hosting them is easy.actually it is a kind of misunderstand.It is not an easy task to really host the meeting well, fully mobilize the enthusiasm of the participants, and achieve the expected results. The leader is the "helmsman" of the meeting. He must grasp and steer the boat of the meeting at any time, inspire and guide everyone, always follow the established topics and agenda of the meeting, and conduct sufficient discussions in order to achieve the expected goal as scheduled.This requires that the leader must make the participants fully understand the topic.At the beginning, it is necessary to explain what topics are shared by the meeting, how to conduct it, what are the requirements, what tasks the participants will undertake, and many other links. No matter which link is not handled properly, it will affect the effect of the meeting.Effectively hosting a meeting is an important aspect of a leader's speaking level, and it is also a basic skill of a leader. Among them, which one should be decided by the participants at the meeting; which one only needs to listen to the opinions of the participants for further supplementation; which one is just an informative greeting and introduction, and will not be discussed for the time being ; Which one of the participants must be consistent with the superiors, only study how to coordinate actions and so on.In order for the participants to understand clearly, then the leader presiding over the meeting must speak clearly and explain the purpose, requirements, and content of the meeting to everyone. The level must be clear, the logic must be strict, the expression must be accurate, and the center To stand out.Do not distinguish between primary and secondary, regardless of severity, and the content is complicated, so that the audience does not know what to say and has nothing to follow.Therefore, to do a good job in hosting work meetings, leaders need to pay attention to the following points: 1. The meeting should start on time This is the easiest principle for the person in charge of the meeting to implement.And due to various historical reasons, it is difficult to implement one.Due to the lack of meeting awareness, some people think that the meeting is not important, and they will arrive at 10 o'clock at 9 o'clock;In this case, the leader should lead by example, so that the meeting can have a good start, and it is also the first step to improve the efficiency of the meeting. 2. The voice is loud and the intonation is changeable When a leader speaks at a meeting, it is the most basic requirement to let every word and sentence he utters reach the ears of the participants.The loudness of our speech not only refers to the volume, but also includes the strength of the speech, clear enunciation, and a strong sense of rhythm.Can express the self-confidence of leadership and the strength of struggle in the voice.If the leader's speech is weak and the tone is flat, it will appear to lack vitality.Leaders can express rich thoughts, feelings and viewpoints through the change of tone, so that the participants can resonate in thoughts and feelings, and make their speeches more appealing and shocking.A solemn and serious meeting requires a gentle and steady tone; a cheerful and relaxed meeting requires a brisk and casual tone. 3. Be sure to let everyone in the meeting speak Be sure to include everyone in the discussion and in the decision making.If you know a meeting attendee likes to make post-meeting comments, try to get him to speak at the meeting and make his point clear.That way, he can no longer disagree after the meeting.This requires the cooperation of other participants.It's an art of leadership that saves a lot of time in meetings. Talking privately in a meeting will only lead to conflict and discord.The moderator cannot allow anyone to break up the meeting into sub-groups.It should be possible for all participants to hear everyone speaking.If the whisperer persists, draw everyone's attention to him and kindly ask him to tell everyone what he has said. 4. Dealing with differences of opinion Don't turn a blind eye to differences, and don't try to avoid them.Acknowledge disagreements and bring them to the attention of the participants.Disagreements are made public so that participants can make informed choices.You can ask both sides of an argument, "Which side are you really on?" Then ask, "Why did you take that position?" Finally, ask, "What do you suggest we should do?" will weaken. 5. Prevent "cold field" As soon as you find that there is going to be a "cold situation", immediately use comments, questions or explanations to encourage everyone to continue the discussion.Be aware that the gradual decline in the opinions expressed by the participants means that their sense of urgency and ability to deal with problems will also decrease. 6. Frequently summarize reminders This is often the case during meetings: Sometimes everyone’s opinions are concentrated, but the meeting host cannot sum up in time, and asks everyone to switch to another topic, which leads to a cold break and delays the time; No one said a word, some people tossed and turned, couldn't get to the point, and went further and further away; sometimes people argued endlessly and were not convinced by each other. Summarizing is a technique for reporting to everyone how the meeting went.The moderator can also summarize the differences of opinion to draw the attention of the participants.Otherwise, disagreements will be ignored in the discussion.It's frustrating for everyone if it doesn't show up until the end of the meeting. 7. Pay attention to the weight and measure of speaking The weight of language is composed of two main factors: meaning and attitude.Word meaning refers to the original meaning of language, and attitude refers to the expressions and emotions held when expressing.For example, if the leader presiding over the meeting wants to criticize the work mistakes or major mistakes of the subordinates, there is a problem of weight here.If it is an individual or general mistake, and the weight of criticism is too heavy, it will be suspected of making a big deal out of a molehill. I am not convinced, and everyone is not satisfied.如果是较大失误，而批评分量过轻，既达不到教育本人的目的，又给大家一种袒护当事人、文过饰非之感，不能使闻者足戒。这也是“度”的一种要求。 当然，不做具体分析，以理服人，而是无限上纲，乱扯一通，也不会有好效果。因此，根据问题的性质、程度，在讲的时候，就有一个轻重之间怎样才算适宜的分寸问题。 分寸是衡量语言分量的尺度。而要把握好分寸，一是注意词意上的细微差别，尤其是同义词、近义词之间的细微差别。二是注意态度和语调的区别，这种分寸也是会影响到分量的。我们的目的是，既要弄清问题，又要教育同志。指出问题的严重性，进行严肃地批评，不一定非要高门大嗓、声色俱厉。语言尖刻，态度粗暴，甚至出口伤人，以挖苦、讽刺、嘲笑人为快事，必定造成对方的反感和抵触，不利于问题的解决，也不利于团结。 8.会议要适时而止 会议议程一经发出，不要更改，不要超过规定的时间。如果会议程序拖延了，要立即采取行动。明确告诉大家，要在规定的时间内开完会。此举最得人心。 一般来说，政策性会议又被称为产生思想观念的会议，是指制定一个组织未来发展的方针、目标的会议。主持这种会议，领导者应注意做到： 1.领导者和与会者要建立平等的关系。 这种会议上，一般与会者都是为了组织的前途来出谋划策，因此在地位上没有上、下级之间的关系，与会者是不分级别，一律平等的。只有这样才能使大家开阔思路，制定出一个令人满意的蓝图。领导者不应限制讨论的问题范围，要鼓励和引导与会者充分地表达他们的想法。 2.在对某个计划的可行性进行讨论时，论证范围一定要广，论证一定要充分。 虽然这样有可能导致与会者之间产生分歧，但只要会议主持者能善于发现新问题、新观点，并促使与会者公开论战、论证，以充分认清各方的观点，这样才能做出合理的决定。但是要注意，这种争论是应该建立在不影响与会者之间感情基础上的，所以，领导者还要注意对讨论气氛的把握和控制。 3.会议的形式一定要开放。 政策性会议，最主要的是集思广益，因此要鼓励所有人都发表自己的意见。领导者一定不要简单地作出肯定或否定的意见，从而封闭了与会者的思想，而应该尽量让大家发挥自己的创新能力。 4.应注意促进各方取长补短、团结协作。 产生政策的会议，虽然不一定在会议上当场确定，但依然有明确的目标。领导者在会议开始时，应当强调会议要想达到目的要靠与会者的共同力量，让他们形成一个共同的愿望，这样可以避免一些不必要的相互争执。 5.会议即将结束时，主持会议的领导者还应系统归纳与会者的意见，强调会议的成功并对大家的努力予以肯定。 这样可以增强与会者的归属感和自豪感，一旦以后决定实施这些意见时，会对具体的执行工作有很大的帮助。 在会议即将结束时，领导要对会议召开的有关情况及所取得的成果作出全面、客观的总结，对不能确定的或未解决的问题作出解释说明。对会议总结得如何，是衡量领导水平高低的重要方面。有的领导能把会议的有关情况总结得很精练、很概括、很有高度，让人一听就明白。而有的则不善于总结，对会议的精华把握不准，要么一再重复别人的话语，要么说些不着边际的话，既没有深度，也没有高度。会议总结要体现简明扼要、全面准确、重点突出、实事求是的特点。好的总结可以帮助与会者加深对会议精神的理解和把握，有利于会议的贯彻落实。 1.内容 会议总结虽然没有一个固定的模式，但其内容大体应包括以下几个方面： 会议基本情况 这一部分主要是讲会议的进程和与会者的表现。会议进程主要是对会议进行的几个重要环节综述和分析，对每个环节实施情况作出评估；与会者会议期间的表现如何，要列举典型实例进行评述。要对会议进行了多长时间，进行了哪些议程，办了哪些事情，办得怎么样，与会者的参与程度等情况向与会者作出说明。 会议的主要收获 这一部分是会议总结的重点。主要讲通过大家的共同努力，会议统一了哪些思想，提高了哪些认识，研究解决了哪些问题。要高屋建瓴地概括归纳出几条，让人听了觉得条理清晰，便于记忆。谈收获要紧扣会议主题，突出反映问题，切实符合会议的实际情况。每条收获都应有具体的事例加以说明，要注意引用与会者的发言，特别是一些好的意见、建议及具体的措施和打算，给人以具体生动的感觉。 今后工作意见 这一部分主要是根据会议总的精神，结合工作实际，提出实施会议主题的意见。就是对会议的传达学习、贯彻落实提出具体要求，对会议确定的目标、任务、政策措施进行分解，落实到有关责任单位和责任人。 2.方法 会议总结要得法，一般可采用如下方法： 直叙法 就是简要概括地回顾叙述会议办了哪些事，达成了哪些共识，解决了什么问题，加深与会者的印象。比如，“这次会议我们传达学习了……，研究讨论了……，某某领导作了重要讲话，对下一步的工作做出了具体安排和部署：一是……，二是……，三是……这些意见完全符合我们的实际，对于促进工作具有重要意义，希望大家认真抓好落实，切实抓出成效。对贯彻好这次会议精神，我再提几点意见：一、……；二、……；三、……” 归纳法 就是在简要回顾会议的基础上，对整个会议进行高度归纳、概括。比如，“我们这次会议开得很成功，概括起来有几个特点：一、……；二、……；三、……我们这次会议形成了几个方面的共识：……初步解决了几个方面的问题：……现在，对解决这几个方面的问题，大家都形成了一致意见，拿出了具体的对策措施，下一步关键是抓好落实”。 鼓动法 对会议不作全面总结的情况下，用鼓舞人心的话作总结，对大家提出希望和要求，号召大家为实现某个目标或完成某项任务而努力工作。 对会议的总结是详细还是简要，这要根据会议的要求、会议气氛、与会人员、时间安排等情况而定。可以根据上述介绍的一般结构和方法进行调整、完善，灵活掌握。