Chapter 14 Chapter Fourteen Image Charm: The Perfect Sublimation of Power and Influence

The Fortune survey found that even with constant pay increases, companies in business, manufacturing and consulting are facing problems of employee betrayal.Even with the support of high salaries, the turnover rate of high-tech companies is still unacceptably high, which shows that huge salaries do not help organizations retain knowledge workers.Hogan, an American management expert, also conducted a survey. He found that no matter where, no matter when the survey is conducted, no matter what industry it targets, 60% to 75% of employees think that in their work, The greatest stress and the worst feelings come from their immediate supervisors.

The personal charisma of the leader is one of the most important prerequisites for the leader to gain the charisma and influence on the members.Charm is an invisible force.Leaders who are not charismatic can also exercise leadership, but the effect of leadership is very different from that of charismatic leaders.Leadership charisma is an extraordinary quality possessed by leaders. It is manifested in the leadership activities as attractiveness, cohesion and appeal to followers, and then forms a harmonious relationship between the leader and followers. It is a kind of respect for the led. A kind of influence that power can hardly reach, convincing support and trust.Leadership charisma is not only the invisible quality of leaders, but also a precious wealth that can be used for life as an official and government.

When Li Ka-shing summed up his years of management experience, he said: If you want to be the boss of a team, it is much simpler. Your power mainly comes from your status, which can come from fate or your hard work and professional knowledge; Your leadership is more complicated. Your strength comes from the charm and charisma of your personality.It can be seen that only when leaders organically combine their individual characteristics such as quality, character, style, and work style with leadership activities, can they better complete leadership tasks and reflect leadership abilities.Without charisma, it is difficult for a leader to perfectly demonstrate his leadership ability. No matter how powerful he is, his work can only be passive.

In Shakespeare's "Hamlet", the protagonist has such a thought-provoking sentence: "Facing the ups and downs of fate, you are also grateful... If anyone in the world can escape the shackles of passion, I sincerely admire him, just like I admire you as much..." To say goodbye to passion is to have a prudent, balanced and wise attitude towards life.The "equilibrium" here refers to a certain degree, not to the excessive suppression of emotions. It is necessary to know that any emotional response has its own meaning and value.If there is no passion in life, it will become a wasteland and lose the rich value of life itself.However, as Aristotle said: what matters is that emotion be in moderation, at the right time and in the right place.If emotion is too plain, life will be boring, and if emotion is too extreme, it will become a kind of sickness.Therefore, the most critical thing is to achieve a balance between career and family.

A principled leader understands the importance of the principle of balance.In life, they adhere to the life creed: stay away from extremes, and bid farewell to passion.On the one hand, he dares to take on work responsibilities, and on the other hand, he always fulfills his family obligations. 1. Rational life People who can keep themselves in a rational life, they are by no means extremists, they don't demand "win or lose"; they don't insist on dichotomy, and insist on dividing things into good or bad, yes or no.They think sequentially, sequentially, and layer by layer.They have sufficient ability to distinguish and observe the similarities and differences of situations.

2. Spend more time with your family In married people, both parties are responsible for housework. Even if the man has just finished a stressful day at work and comes home tired and unable to do any more housework, he should take time to listen to the woman's advice. Tell her, and help her if possible. When the leader returns home, he is no longer the leader; his role becomes husband or father.Spending time with your family is not just at the dinner table or in bed, you should also go out with your family and give them more care and love in life, such as shopping in the supermarket or going to the park.Otherwise, the marriage will become meaningless and eventually lead to discord between the two parties.Most educators have realized that they can learn a lot of new things while playing with their families.

3. Don’t bring work home If a person wants to succeed in his career, he must spend a lot of energy and effort. Sometimes because of heavy tasks, he has to work night shifts or bring work home, which can easily cause dissatisfaction from his wife.If things go on like this, the wife will think that this is the irresponsibility of the man to the family.Therefore, in the time other than 8 hours, try not to do work as much as possible, and do not talk about work matters to your wife, and try to communicate as much as possible in life. 4. Build bridges of understanding In most cases, if a wife understands and agrees with her husband's goals and plans, she will act as a willing and caring partner in helping him succeed.She will be willing to make sacrifices.But this means that husband and wife have to communicate with each other.They have to talk about their marriage and how it relates to his work.If she is ignorant in this regard, he has to explain to her in detail the realities of the job—why he has to develop some kind of friendship with clients, why he has to dress smartly, why he sometimes has to bring work back At home, why does he have to spend more money on developing his career.Once she understands the cause and effect relationship between what he does and what he is after, she will cooperate better.The only way to bridge the gulf of intellectual estrangement is mutual understanding.

5. Take the initiative to care about subordinates Praise the advantages of subordinates in a timely and sincere manner, and criticize the shortcomings of subordinates in good faith and tactfully.Should be sincerely concerned about the progress of subordinates, enthusiastically guide the work of subordinates.Have a high sense of responsibility for subordinates, and have the courage to undertake relatively difficult tasks. For subordinates with insufficient work experience and poor business ability, they should impart experience selflessly, so that subordinates can enhance their work capabilities and improve their professional level, so that they can be better in the future. competent for their job.

Leaders should actively, enthusiastically, timely, and selflessly help their subordinates solve the urgent and difficult matters in life, so that subordinates can devote themselves to their work.For subordinates who have made outstanding achievements and contributions and are relied on by the leader, if they accidentally put forward some high requirements, the leader should take their performance into consideration as an important parameter, and should not be consistent with other subordinates in terms of treatment in order to maintain balance treat.Otherwise, excellent subordinates may also "fade" by themselves because of regret.

6. Pay attention to self-blame It is the regret of the subordinates that the leader only supervises and does not care about the subordinates; it is the tragedy of the leader that the subordinates only have politeness but no respect for the leader.As a leader, don't always worry about whether your subordinates respect you, but always blame yourself and think about whether your words and deeds are worthy of the respect of your subordinates.If a leader can always pay attention to self-blame and self-correction, and examine his own words and deeds, he is expected to be supported by everyone, and he will be able to establish an amiable and respectable image in the minds of his subordinates.

The reason why IBM has developed into such a huge scale today is entirely due to the first chairman, Thomas Watson.Watson's management method is completely derived from his own life beliefs as the backbone. Watson was originally a farm boy in New York State in the northern part of the United States. He has always had strict family training. He has followed his father's teachings since he was a child, and his life and behavior are quite satisfactory.When he was a child, his father taught him: When dealing with people on weekdays, you need to respect the elderly and respect the virtuous; Maintain a cheerful personality, especially being honest in life; Whatever is important to you, do not go all out. Watson regarded it as his own life principle, and he kept it unswervingly throughout his life, and this belief laid a good foundation for the establishment and rise of IBM. This way of incorporating life philosophy into work is not unique to Watson.In fact, most outstanding managers or leaders know how to use their own life experience to establish business policies and formulate management methods.Only by knowing how to use people can people make full use of their talents. Looking around our work circle, you will find that many "leaders" are not enough to wear the laurels of "excellence", "outstanding" or "excellent", and you even ask this question: "Where is my unit No leadership?” Note that what is often referred to as a top executive is not necessarily a leader. In our society, whether it is a state administrative agency or an enterprise or an institution, there are leaders or supervisors at all levels. From some of them, you can see the following phenomena: 1. Thinking that they are "leaders" and "bosses", they feel superior or even inferior Like to be superior, like to issue orders, and wait for the results to appear; create a mysterious atmosphere with less meeting and less contact with employees, and expect to be on the "altar" in this mysterious atmosphere; think that "leader" and "boss" are " synonymous with "privilege" and likes to have all kinds of privileges, such as luxury cars, beautiful houses, fancy office halls, subordinates at call, and so on. 2. Individualism They may be naked, or hide their faces with a pipa, and they only care about their private interests, status, and their "diplomatic image". ;Always appear as a "good old man" when facing superiors and subordinates; the most important thing is not to let anyone take the position I occupy or plan to occupy; I don't care about anything except myself, I always want my name to be famous, And ask others to remain anonymous. 3. Arrogant, always thinking that Lao Tzu is the best in the world Think that employees, especially blue-collar workers and female employees, are lazy, incompetent, ungrateful, inferior to themselves in every aspect, have no enthusiasm and interest in ordinary employees, cannot call employees by name, are unwilling to meet employees, have a bad relationship with employees, and even Rigid; can't tolerate other people's objections, own mistakes, but refuse to admit it, and always blame others, consider the mistakes of others to be disrespectful, and should be severely punished. 4. Words and deeds are superficial, play tricks, and play tricks on power He can only talk incessantly, and when he speaks, he may be interested, ambiguous, or only say what he thinks the employees will like to hear, make promises easily, and forget them after the promise, trying to give people a glorious image of being particularly capable and confident.When things fail and promises fail, the face doesn’t blush and the heart doesn’t panic. I never think it’s a problem; I like to say things that make people “dizzy”, and I like to complicate things the most, and I like the most complicated unit of “interpretation” They think that if others don't understand their own words or things, it is enough to show their intelligence and virtuosity; they do things in a secret way, playing tricks...and so on. For the above-mentioned things, few people face up to themselves and face up to these phenomena. Over time, there is a deep gap between the leaders and employees of the unit under their jurisdiction, mutual distrust, mutual distrust, and even a trivial matter. It cannot be achieved smoothly, let alone other major events.The fruit of failure, who caused it?It is those so-called "leaders" and "bosses". Every leader should be tolerant.People have their own personality, temperament and emotions, and they all hope to be understood, respected and recognized by others.Employees choose places to live in companies with equal treatment and similar systems, and what finally attracts them to join is probably whether the company can provide a harmonious and comfortable working environment, whether the company can respect their individuality, and satisfy their desire for work performance.Therefore, the leader must have a broad mind that "the prime minister can pull a boat in his belly, and the general can run a horse on his forehead", be gentle, kind, humble and courteous to employees.A tolerant leader must be a person who can tolerate others, faults, praises, and derogations. When the water is clear, there will be no fish.If you demand too much from others, you will be condescending; if you are too harsh on others, you will reject them thousands of miles away; if you are critical of others, no one will work with us. As a leader, it is inevitable that someone will offend you. For those who have a problem with you, maybe you have the ability to punish him with your power; but from the perspective of employing and managing people, and from improving your own image, forgive It is undoubtedly very wise to use opponents for oneself. Wu Zetian killed countless people in his life, but he also did "good deeds" that will be rewarded. Shangguan Wan'er is the granddaughter of Shangguanyi, the originator of the five-character poem "Shangguan Style" in the Tang Dynasty.Shangguanyi was an important minister in the early Tang Dynasty and once served as prime minister.Tang Gaozong Li Zhi was cowardly, and later he was dissatisfied with Wu Zetian's arbitrariness, so he ordered Shangguanyi to draft the abolition imperial edict on his behalf.Unexpectedly, when Wu Zetian found out, Shangguanyi was killed in prison for the "crime of great treason", and at the same time his family was ransacked and his family was wiped out.Wan'er, who was one year old at the time, and her biological mother acted as palace servants and were sent to the Luoyang court in Tokyo as slaves. When Wan'er was 14 years old, Prince Li Xian and ministers Pei Yan and King Luo Bin planned a coup against the military, and Wan'er also actively participated in revenge.But things came to light, the crown prince was deposed, Pei Yan was beheaded, and King Luo Bin narrowly escaped death.Shangguan Wan'er felt that she would surely die too, but the result was completely opposite: she was accepted as a confidential secretary by Wu Zetian as an exception. What is the reason?The main reason is that Shangguan Wan'er is talented, and Wu Zetian especially loves talents.When Shangguan Wan'er was 14 years old, she wrote a poem "Colourful Book Complaint", which was accidentally discovered by Wu Zetian.Wu Zetian didn't believe that such a good poem could be written by a girl, so she used the theme of indoor ribbon-cutting flowers and asked her to improvise a five-rhythm poem, and at the same time use the same rhyme as "Colourful Book Complaint". Wan'er pondered for a while, and quickly wrote: "The dense leaves are spit out, and the new flowers are cut one by one. Although the climbing sticks are not wrong, the pistils are not enough. The spring solstice comes out, and autumn is not willing to thin. Let me ask about peaches. General Li, what about your desire for chaos?" After Wu Zetian saw it, she repeatedly praised her and praised her as a talented woman.But he pretended to be puzzled by "By asking peach generals and plums, what is the desire for chaos?", and asked Wan'er what she meant. Wan'er replied: "It's a fake flower, and the fake is confused with the real one." "Are you making insinuations on purpose?" Wu Zetian asked suddenly. Wan'er replied very calmly: "Your Majesty, I heard that poems do not have definite explanations, it depends on the state of mind of the interpreter. If Your Majesty says that I am insinuating, I will not dare to quibble." "Good answer!" Wu Zetian was not only not angry, but also said with a smile: "I like your stubborn character." She told Wan'er the story of subduing the fierce horse and lion Cong when she entered the palace at the age of 14. Then she asked Wan'er: "I killed your grandfather and your father, so you should have a vengeance against me, right?" Wan'er said calmly, "If your Majesty thinks so, I will not dare to say so." no." Wu Zetian praised her for her good answer and said that she was looking forward to such an answer.Then, she praised her grandfather Shangguanyi's literary talent, pointed out the crimes of Shangguanyi in drafting the abolished imperial edict, and hoped that Wan'er could understand her and be loyal to her! As a result, Wu Zetian really influenced Wan'er.She should have been killed instead of killed, but stayed by her side, which made Wan'er very grateful.Since then, Wu Zetian has been guiding Wan'er carefully, influencing her, cultivating her, and reusing her in many ways.From Wu Zetian's words and deeds, Wan'er learned about her genius in governing the country, her broad mind and the art of controlling people. She completely eliminated her grievances and misunderstandings, replaced her with admiration, respect and love, and shared her worries with her intelligence. Solve problems, do my best for her, and become her most capable confidant.Even Wan'er's biological mother once commented in private: Wan'er's heart is completely fascinated by Empress Wu! Gerry Clonaris is now a cargo broker in Shaquette, North Carolina.While working as a buyer for Seale, he discovered that he had made a huge error in estimation.One of the most important rules for retail buyers is not to exceed the amount of deposit on your account.If you no longer have money in your account, you won't be able to buy new items until you refill the account -- which usually has to wait until the next shopping season. After the normal shopping, a Japanese dealer showed Gerry a stunning new handbag.But by this time Gerry's account was in a tight spot.He knew he should have set aside a contingency fund earlier to take advantage of this unexpected opportunity.At this point he knew he had only two options: Either walk away from the deal, which would surely be profitable for Seale, or admit to company executives the mistake he had made and ask for additional funding.While Gerry was sitting in his office brooding, a company executive happened to drop by.Gerry said to him immediately: "I'm in trouble, I made a big mistake." He went on to explain what happened. Although the director of the company is not a person who likes to spend money lavishly, he was deeply moved by Gerry's frankness, and quickly managed to allocate the required funds to Gerry. Hot.And Gerry also learned a lesson from the overspending account deposit, and more importantly, he realized that once you find yourself in some kind of misunderstanding in your career, how to climb out is ultimately more important than how to fall in. important. A person will inevitably make mistakes of one kind or another on the way forward.When you accidentally make some kind of big mistake, the best thing to do is to admit it openly, review it, and fix it as quickly as possible. Most people have a weakness and like to defend themselves and excuse themselves.In fact, this kind of attitude of covering up mistakes often makes a person farther and farther away on the course of life.Being uneducated requires a strong sense of error correction and a broad mind.Most people can't do this, the primary reason may be vanity at work.I always think that I have good abilities in all aspects, and I rarely make mistakes. Over time, I naturally develop a sense of "always correct". Once I do make mistakes, it is psychologically difficult to accept.In order to save face, people will find reasons to excuse, or simply cover up their faults.Another reason is that they are afraid of affecting their prestige and trust among others.In fact, if you are a subordinate and dare to face up to your mistakes, you may gain more appreciation and trust from the leader; It is a positive and enterprising life attitude to be happy when you hear it, and to change what you know.Only when you truly realize its positive effect, can you listen to other people's kind persuasion, and correct your own shortcomings and mistakes, instead of hating and beating those who point out your mistakes for the sake of face.It is easy to hear it, but it is not easy to be happy after hearing it. Those who can do it are those who can get help and guidance from others the most, and of course they are the easiest to succeed.And the ability to correct past mistakes is the key to make a person go from one victory to another in the fierce competition. "If you make a mistake and don't correct it, it's too much!" It's not terrible to have a mistake, but it's difficult for this kind of person to go to the glory of life without repenting and persisting blindly! In 1930, General Douglas MacArthur was selected by President Herbert Hoover as Army Chief of Staff.At that time, the United States was in the midst of the Great Depression. The gross industrial output dropped sharply, and production levels fell back for 20 years. More than 100,000 banks and enterprises closed down, and more than 10 million people lost their jobs.Under such circumstances, the government began to reduce military expenditures and reduce military personnel. For a while, the army's life was very difficult. By the end of MacArthur's second year as chief of staff, the Army had reached a critical point.Despite his enormous efforts, funding for the U.S. Army continued to decline. $304 million in 1933 and $277 million in 1934 In the early 1930s, the U.S. Army had only 130,000 regular troops, plus 180,000 National Guards, ranking 16th among the armies of all countries.The U.S. Army at that time was not only pitifully small in quantity, but also surprisingly poor in quality.It is reported that the US military is the "worst equipped" army in the world, and no one denies this.The army that MacArthur can control is only 30,000 people, and the rest are on the border or serving overseas; there are 1,000 tanks that can be put into the battlefield, of which only 12 are new; there are 1,500 aircraft, most of which are outdated.He warned: "The strength and readiness of the Army is dangerously low." At the time, someone described the impression of the American army as "panting and grinning, wearing ill-fitting uniforms." , carrying an old-fashioned rifle crookedly, walking endlessly around the vast and boundless land". Austerity is bad enough, but one of the more serious challenges is political pressure from isolationist blocs in Congress.They want to drastically reduce the number of standing army officers, which will seriously endanger the national security of the United States.Congress put forward a proposal to force some officers to leave the army temporarily, to deduct half of the salaries of these officers, and to subsidize the officers who remained in the army.In order to resist this proposal, MacArthur fought tirelessly and unflinchingly.He spent much of his time in the chambers of Congress, lashing out at isolationists and trying to persuade Congress to exempt the Army from cuts. In testimony before the House Armed Services Committee, MacArthur said: The foundation of the national security system is the standing army, and the foundation of the standing army is officers.Military officers are the soul of the national security system.An army can survive without provisions, without food and clothing, and even with poor weapons and equipment, but without a sufficient number of well-trained officers to command it, it is doomed to failure in battle.The quality and adequacy of the officer corps are related to the success or failure of a war.If cuts to the defense system have to be made, cuts to officers should be considered last.If you're going to get rid of soldiers, if you're going to get rid of everything else, I still have a professional advice for you, keep those 120,000 officers.They are the engine of the entire defense system, and each of them is worth 1,000 people at the beginning of the war.Only they can harness the motley crowd and turn it into a fighting team. At the same time, he solemnly pointed out that according to the 180,000 army officers stipulated in the National Defense Act of 1920, there is still a shortage of 6,000 officers. "In many cases, there is only one officer on duty in the entire battalion; this lack of officers has effectively brought the training of the regular Army of the United States to a standstill." Further reductions among the 120,000 people will seriously jeopardize national defense. This aggressive proposal was finally shelved due to the convincing testimony of General MacArthur. However, the fate of the Army did not turn for the better. In 1934, the Roosevelt administration followed the budget plan of the Hoover administration.Roosevelt and new Budget Director Lewis Douglas proposed a further $90 million reduction in the Army budget for 1934. MacArthur was shocked to learn that the government had begun to slash the defense budget.He announced: If this budget proposal is approved, he will resign.In order to get a more reasonable amount, he also has to go all out to launch a national struggle. The secretary of war at the time was George Durning, the former governor of Utah who was a successful businessman before joining President Roosevelt's cabinet.Dern, who is familiar with defense issues, is disturbed by the sharp cuts in military spending.President Roosevelt held a small meeting with Dern, General MacArthur, Assistant Chief of Staff General Hughes Durham, and Commander of the Corps of Engineers Lytle Brown.The atmosphere of the meeting was very bad.These men told President Roosevelt that cutting military spending would be a fatal mistake at a time when Germany and Italy were rapidly arming and Japan had invaded China. The soft-spoken Secretary Dern was sharply criticized by President Roosevelt.Obviously, President Roosevelt was threatening Durn, but General MacArthur didn't take it.He spoke of the meeting in his memoirs: "I felt I should take the lead. National security was at stake, and I expressed my views frankly. President Roosevelt turned the attack on me. President Roosevelt could Great. The tension was at its peak. For the third and last time in my life, I was so distraught that I couldn't help myself, and brazenly said that when we lost the next war, American youths were lying in muddy water, and the enemy's bayonets were stabbed On their stomachs, the enemy's army boots stepped on their necks, and with the last of their strength they cursed, not MacArthur, but Roosevelt. The president turned livid and yelled at me: 'You can't Talk to the President like that!'...I felt my military career was over. I said to him I asked to resign as Chief of Staff of the Army. As I walked to the door, I heard the calm voice of President Roosevelt, showing that he is extraordinary Self-control, 'Don't be silly, Douglas, you've got to be with the budget at this point'. "Dern walked quickly to my side, and I heard him say cheerfully, 'You saved the Army.' But I almost passed out on the steps of the White House. "The president and I never mentioned that meeting again, but he's been on our side since then. He's called me in a lot and asked me about his social programs, but never about the military. Question. Over dinner one night, out of curiosity and out of a sense of hurt, I asked him, 'Mr. President, why are you always asking me for your opinion on social Not an authority on this subject, but never ask me for my military views?' His answer cleared all my doubts. He said: 'Douglas, I bring these matters to you not for your opinion but for your reaction .To me, you are a symbol of the conscience of the American people.'” A general contradicted the president for the sake of the soldiers, and a president forgave the general for the sake of the country.In this fierce collision, the charisma of the two men radiated a strong light. No wonder they are admired and loved by people from generation to generation.