Chapter 65 Pay attention to how you communicate in the workplace

I have had many students from all walks of life complain to me that they possess considerable talent but have no way to succeed.I know what their problem is.In fact, most people in the workplace have a misunderstanding, a big misunderstanding.They believe that there is only one way to succeed in the workplace and to get higher salaries and positions, and that is to do a good job. But in fact, it's not. "Everything is a matter between people." One day, Mr. Scoble said to me with emotion.His words are very reasonable, and the same is true in the workplace. People in the workplace are sometimes very surprised to find that the way of speaking is sometimes even more important than the content of the speech.If you want a leader to agree to a certain plan of yours, you not only need the plan to be excellent, but more importantly, you must convince him of it; the way to make your subordinates work hard is not to order them to do so, but to encourage and advise them to do so ;coworkers won't respect you for a job well done unless you respect them too.

Wilson is the owner of a chain store in the United States, and he holds a manager meeting every week.In the summer of a certain year, due to the weak market, the performance of several stores declined for several weeks in a row.Wilson intended to criticize the managers, but he didn't intend to criticize them directly because it wouldn't do the company any good.Therefore, at the beginning of the meeting, Wilson strongly praised these managers and affirmed that they had made great contributions to the company-in such a weak market state, they only slightly reduced the company's profits.

The managers, who were going to defend themselves, agreed with Wilson's praise. They felt that they were valued, and their moods naturally began to improve, and everyone was refreshed.As soon as Wilson finished speaking, a manager immediately stood up to speak.He has launched a self-criticism about the decline in the performance of the stores he runs, and believes that he can do better.He told Wilson that he intends to implement some new policies in the next stage, and strive to make the performance recover.Managers of other chain stores also expressed their opinions and determinations.Such a warm scene has never been seen before.

As the owner of the chain store, Wilson has absolute authority.But he understands that using coercion may not be able to achieve his goal, so he uses another way of speaking.Facts have proved that this approach has indeed been successful. If the leader should pay attention to the way he speaks to his subordinates, then the subordinates should pay more attention to the way they speak to the leader.Here is a very representative example: A well-known electrical appliance company in Germany launched a new product in a certain year.They were going to design an excellent logo and focus on bringing this new product to the Japanese market.

The general manager of this company designed a logo and was smug about it.At a meeting, he proposed to discuss the logo he designed.At the meeting, the general manager said: "I think this logo is definitely very appropriate. Its theme image is the sun, which makes it look like the national emblem of Japan. Japanese people will love it." It can be seen that this meeting is not of much practical significance, because everyone seems to have only one choice, and that is to agree with the general manager.Therefore, the vast majority of people highly praised the logo design is very good.

But a young man, the manager of the advertising department, stood up and said, "This logo is not very suitable." At this time, everyone's surprised eyes were focused on his face, and the general manager also showed a surprised expression.Everyone was waiting for him to continue. "It's perfectly designed," the young manager continued unhurriedly. "There is no doubt that the Japanese will love such a logo. But the problem is that not all of our products are sold in Japan. Also sold to other Asian countries. Will they all like it?" In this way, he not only saved face for the general manager, but also subtly hinted at the mistake of the trademark.After the meeting, the general manager said that the manager's words were simply "the most brilliant language".

If the average person thinks that his opinion is better than that of the leader, he will directly put it forward to the leader.They thought that the leaders would accept their opinions, but the fact is often the opposite of what they imagined—the leaders rejected their opinions.So they began to complain that the leader was too arbitrary, selfish and overbearing. In fact, everyone has these personality traits, it's just that they don't show it.When one's own opinion is denied by subordinates, the leader will definitely feel dissatisfied, feel very humiliated, and thus lose his objective position.In this way, it is logical for him to reject the opinions of his subordinates.

The young manager succeeded in getting the leadership to accept his opinion.Why can he be successful?Because he used the correct expression.As far as colleagues are concerned, the way of speaking is also very important.Compared with the relationship between leaders and subordinates, there is only equal cooperation between colleagues.In this way, if you plan to ask your colleagues to cooperate with your work, you have no right to ask others to do so, so you should pay special attention to the way you speak. In short, paying attention to the way you speak in the workplace will allow you to be active on this big stage with ease.