Chapter 10 09. Wen Huazhi——Character “Guide” Professional Pioneer

Wen Huazhi, female, Han nationality, from Shaoshan City, Hunan Province, a member of the Communist Party of China. Born in 1982, in 2003 worked as a tour guide in Xiangtan Xintiandi Travel Agency (now renamed Xiangtan Huazhi Xintiandi Travel Agency).He is currently a student at the School of Tourism Management, Xiangtan University. At about 2:35 pm on August 28, 2005, the team led by Wen Huazhi collided with a truck pulling coal in a tourist bus in Luochuan, Yan'an, Shaanxi.This was a major traffic accident that claimed 6 lives and caused 14 serious injuries and 8 minor injuries.When the terrible moment passed, Wen Huazhi, who was sitting in the front row, woke up and found that the driver and the local tour guide in Xi'an who were sitting in the front row with her had died.She had a broken tibia in her left leg, her bones were exposed, and she was stuck in the seat from the waist down and could not move.Rescuers arrived quickly, and they wanted to rescue Wen Huazhi, who was sitting in the front row, but she said calmly: "I am a tour guide, and my tourists are behind me, please rescue the tourists first."

The survivor of the car accident, Wan Zhongyi of Xiangtan Electrochemical Group, recalled: "Because the car collision was very serious, it took a long time to rescue a tourist every time. While waiting for rescue, Wen Huazhi endured the pain and kept giving us Puff up, asking us not to fall asleep, but to hold on. Xiaowen also said, we must persevere, we must go back alive. It is very strange how a weak woman still has so much strength to shout to everyone. If it is not for Xiaowen's constant Cheer up, if I can't catch my breath, it may be over." In fact, Wen Huazhi was stuck in the front row at this time and fell into a coma several times.She was the last wounded person to be rescued, who kept cheering up the tourists. It was already past 4 pm at that time.Due to the serious injuries on the legs, there were 9 fractures in the left leg, 3 fractures in the thigh of the right leg, 3 fractures in the hip, and fractures in the 4th, 5th, 6th, and 7th ribs in the right chest. The wounds were seriously infected.In order to avoid further deterioration of the injury, the hospital expert team decided to amputate her left thigh immediately, and a young girl lost her leg in this way.The attending doctor said regretfully: "It's a pity. If debridement was done earlier and the precious rescue time would not be wasted, her leg could be saved." In January 2006, the National Tourism Administration made a special decision to carry out learning activities from Comrade Wen Huazhi in the whole industry.

Wen Huazhi was born in Daping Township, Shaoshan. His parents are ordinary farmers. He has a younger brother and a younger sister. As the eldest of the family, Huazhi only went to a technical secondary school and worked in a hotel as soon as he graduated. At first, he was paid 300 yuan a month. , I only left eighteen yuan, and sent all the rest home for my younger siblings to go to school. In 2003, she became a tour guide of Hunan Xiangtan Xintiandi Travel Agency. Perhaps it was because of her sense of mission to her family that she developed Huazhi to be very serious and responsible for any work. Every time she leads a group, tourists leave such comments :

1.Driven by Wen Huazhi, we were full of laughter along the way; 2.She is the most qualified tour guide I have ever met; 3.We smile on our faces, and she laughs among the flowers. After the amputation, the mother handed the CT scan to Huazhi with tears in her eyes, and she lay flat on the bed and watched it for three minutes. Wen Huazhi once again exceeded everyone's imagination. In the days that followed, she kept facing her family with a bright smile, but her father was always worried about her daughter's missed treatment time. After Huazhi's accident, many people donated money for her. A company wanted to sponsor her younger brother to go to college, but Huazhi declined.Everyone who has seen Huazhi will deeply remember her bright smile, and when it comes to her future plans, Huazhi still has a sunny smile on her face.

Wen Huazhi at work has always been a sunny girl who treats tourists with sincerity and a smile. She treats tourists as friends and relatives.Every time she brings a group, she will serve as promised in advance. When it comes to eating, she will arrange for the tourists themselves to eat last.Tourists praised her as a "tour guide" in terms of character and professional ethics.She is a representative of the 11th National People's Congress, was named a national moral model, China's top ten outstanding youths, and won many honorary titles such as the National May 1st Labor Medal and the National March 8th Red Banner Bearer.