Chapter 30 April 13

Today’s correction meeting was held, and the dean’s lecture was as follows: I don’t ask each of you to treat patients as gods or relatives, I just ask you to treat them as individuals.Patients are not machines, and lesions are not our operating procedures. If you give them human feelings and understanding, these accidents and disputes will not happen.And two days ago, the deputy director said: I can't stop treating the patient as a machine, and I myself am a machine.When I stood in the dock and appeared in court again and again, when I tried my best to save the lives of patients but failed to achieve the effect and was sued by the patients, my enthusiasm was gone.

These two are leaders, who should I listen to?Am I a machine or a human? But I really want to say something to the dean, although I dare not: When you ask us to treat patients as human beings, can you also treat doctors like human beings!Our bathhouse is really rudimentary, our rest room is like a concentration camp, just like that, there are still many people who don't even have a place to lie down at noon.You have used all the available space to create benefits. Of course, to put it bluntly, all the space has been vacated for patients, so don't we need maintenance? The longest time I slept this week was Wednesday, five hours. The shortest time I slept this week was Monday.I lay on the spot for half an hour after the operation.

In this situation, I cannot guarantee that I will not have an accident. The female doctors in our hospital are used as animals, and the male doctors are not as good as animals!Horses have stables, pigs and sheep have pens, can you leave a pen in the hospital for us desperate doctors?This is my little request.I will not fight for the right to be a human being. six six: Today I met a very interesting doctor.This guy overturned all my judgments about doctors. He is the director of the dean's office who handles doctor-patient disputes in the hospital, and he is also a doctor himself.He told me that the novels you write are superficial. I can see from your conversation that you have never talked to patients. No one will watch TV series like yours.Let me tell you a fact: 60% of doctor-patient disputes are the responsibility of the hospital.

This sentence really shocked me! He said, what do patients come to the hospital for?doctor.If the illness is cured, they will leave happily. Who has enough to eat and has nothing to do, say that I am in a good mood today, and I will come to the hospital to fight and get some money to spend? When patients come to make trouble, it is because the medical treatment is not going well.If the medical treatment is not going well, there is a problem.what kind of question?I think it's an attitude issue.Sometimes it is true that the doctor's sense of responsibility is not enough and omissions, sometimes it is because of a bad attitude, and sometimes the explanation is not in place, and sometimes it is because the patient's expectations are too high, and they are not met in the end.All of this is a doctor's problem.

He said that if you go around in various hospitals, most doctors may have been complained in their careers, but there are only a few who are often complained.I always thought it was the black sheep.It is these few people who have ruined the quality of the medical team.They have no sense of responsibility, no sympathy, no mercy, treat patients as machines, and their own work as operators.Their mantra is that the factory products have a 2% defective rate. We doctors see a hundred patients a day, so how can we not make mistakes two or three times?Put this attitude here.He is not worthy of being a doctor. This has nothing to do with your treatment, whether it is fair or not.It doesn't mean that if your salary is low, you can disregard human lives; if your social status is not high, you don't have to be responsible for human lives.You increase the pain of the patient, you prolong the treatment process, you spend more money for the patient, you are a bad person.

He said, I have worked all my life, and I see more than 80 outpatients a day, and each patient takes one to two minutes, but none of the patients complained to me.My operations have been successful and failed, and none of the patients have sued me. Why?Because I trade hearts for hearts.When a patient comes in, what's the problem with smiling at him?Your tone of voice is more gentle and less rough. What's the problem with adding a word please?What's so hard about changing your way of speaking?People who come to see a doctor, you think they are your parents, your brothers and sisters, your children, will you call around like this and condescend?There are also ways to talk about surgery, one is to shirk responsibility, and the other is to take responsibility.You said that this disease is very dangerous and there will be various sequelae and complications. If you don't sign, we won't operate on you.This is shirking responsibility.If you say that this pain is very dangerous, even though it is very dangerous, we should try our best to give it a try.In the process of trying, if we fail, please forgive us, because we are not so sure, but if we don't try.There is no hope at all.Two ways of speaking, what do you think if it were you.Which do you prefer?

He says most pain sufferers are reasonable.If you do your job well, most of them will understand.What they want is equal treatment, and what they want is a tone of voice. Netizens: Liuliu, I think the doctor you are talking about is a truly benevolent doctor who speaks what our patients like to hear.The reason is like this. A doctor does not mean that he has professional knowledge and is condescending, but also means that he is compassionate.A doctor who doesn't understand his heart is not a good doctor. six six: So are you a good patient?There is no patient who compares his heart to his heart.Not a good patient.The purpose of my writing this novel is to jump out of the patient's perspective and enter the doctor's spiritual world.

A case from my own experience. There was a five-year-old child who had repeatedly infected the cornea with viruses, and his vision declined rapidly. It was only 0.8 a week ago, but it was only 0.1 when he went to the ophthalmology department.The doctor who received him that day, as my friends who are familiar with me in this jar probably know, is Xiaobo.Xiao Bo and him have never lived together, and when he heard about the situation, he became anxious, and ran upstairs and downstairs with the child, trying to make various diagnoses as soon as possible and perform surgery as soon as possible.

For a child, this is a lifetime of blindness! I followed behind and ran upstairs and downstairs.When doing a corner test, Xiaobo just opened the door, and an old man in his seventies held the door with a cane and said, "This is how your doctors are corrupt. You take advantage of your power and always jump in the queue!"Then why should we take the number?As soon as he said it, the crowd became furious.Xiao Bo had no choice but to explain that the child was only five years old and was going to lose his sight soon, so he had to rush for time. The old man said, which one of us here is not going to be blind?Which of us didn't line up for several weeks for this inspection?No one can jump in line.

Xiaobo explained that you can wait, but children cannot. The old man said, no one can wait!Everyone is the same before the disease. I really wanted to slap him.In a fit of anger, I pulled the old man over and said, "You are so old, what does it matter if you can't see? He is only five years old, and your seventy-something old man cares about a child?" The old man hit me with a cane. If Xiaobo hadn't pulled me, I would have slapped me. You haven't seen that child, and you don't know how poor he is.If you don't hold his hand, he will roll down the stairs.Blindness is irreversible. Being able to keep the light perception is much better than blindness.

I hated it so much at the time, I really wanted to curse the old man to death.I admit that at this time, I didn't think about the problem from the perspective of the old man at all.Later, Xiaobo told the old man, you read it first, and we will read it after you finish reading it. The old man said seriously.I stand up for justice.I don’t watch it, I watch it here, and I will watch it after everyone has finished watching it. My tears fell on the spot, I don't know why I am so emotionally invested in children.Maybe it's because I have a son and I can't bear to see the child suffer. Xiaobo said that this had happened before, and he suffered from it for a long time.There was a child who was undergoing an operation, and his eyesight became weaker and weaker after queuing up.The night before the operation, I was able to count a few light bulbs, and the next day I went to the operating table and scattered them again because I lost my eyesight at all.For children, time is vision.He is blaming himself until now, if he works overtime that night to perform surgery on him... So I understand very well why he is so devoted this time, in fact, he is saving and making up for his guilt in the past.