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Chapter 8 chapter eight

five star hotel 海岩 11675Words 2018-03-19
The double doors of an executive suite were slammed open, and the customer service director and Tong Jiayan walked in with Pan Yulong. The staff behind them quickly dispersed after entering the room, and began to check and arrange each room.Tong Jiayan said to the director of guest affairs while walking: "This suite is the closest to the internal structure and room facilities of Room 1948." The director of guest affairs nodded: "Okay! I will be in charge of the overall coordination later, The training speed of each business department must be fast, the time must be limited, and the theory should be less talked about, and the operating norms and the details that must be paid attention to should be talked about.” They said, walked into the spacious bedroom, and a supervisor was coming from the bathroom. Ri walked out.

The Director of Guest Services ordered: "Just start in the bedroom!" In the bedroom of this suite, Pan Yulong first started this surprise training from the VIP bed making procedure.The two supervisors who acted as instructors taught me each sentence while Pan Yulong sat around the bed listening and watching carefully. "On the bedside table are chocolates, flower cups, mineral water, and mineral water cups, no smoking cards, and weather forecast cards on the pillows, some of which are not available to ordinary guests." "Also, before turning down the bed every time, you must remember to hang the cushion cloth on the headboard of the bed first. This cloth is made of linen yarn and is for one-time use by VIP guests. Its function is to let the guests It feels hygienic and also keeps the headboard clean…”

"The quilt corner of the night bed is still folded in this way. It is the same as that of a normal guest room. There is a breakfast menu on it, and good night flowers on the menu..." At the same time, professionals of various types of work who were preparing to train Pan Yulong arrived at the suite one after another, and the foyer and living room of the suite immediately became crowded and chaotic.Pan Yulong was taught by the supervisor, trying to hang a doily on the headboard of the bed, while another supervisor has already started to explain the next unit. "There is also the control panel on the bedside table. You have to check it every day when you turn down the bed to see if the various functions are normal. Audio, TV, lights, dimmers, check from left to right..."

The supervisor said while trying various switches.Pan Yulong was hanging up the doily as required, while distractedly watching the supervisor's demonstration. After the bedroom is the bathroom. The other two supervisors taught the "bathroom", the usage and stacking methods of various towels, as well as the arrangement of consumables such as body soap and hair lotion. For example: Soap dishes should be kept clean every day without any traces of water.The number of towels must be checked and replenished every time you enter the room - guests who live in this kind of executive suite must have an inexhaustible feeling of towels and various consumables - and, every day Check the indoor temperature and dry humidity, do you know the requirements of temperature and dry humidity?Seeing Pan Yulong nodding, the supervisor went on to say: I also need to check the telephone, hair dryer and TV in the bathroom, and they must be in normal condition.

Pan Yulong not only nodded, but also wrote madly in a small notebook with a pen. Below the bathroom is the study. The functions and usage knowledge of the telephone, fax, broadband and other facilities and equipment on the desk are far more cumbersome than Pan Yulong's imagination.At this moment, his head felt a little swollen. At this moment, he can't imagine that behind him, professionals from other types of work have come to the door one after another, waiting for their turn to take courses.Tong Jiayan was in the position of coordinating and dispatching, and was also busy going in and out of the house.

After the study is the dining room. The dining room of this executive suite is small, but well-furnished.A manager of the food delivery service department quickly flipped through the food delivery menu to Pan Yulong, explaining the different varieties of breakfast, lunch, dinner and supper. , the menu must be very familiar.Especially for breakfast, if the guest asks, he must clearly answer the contents of various breakfasts, such as continental breakfast, American breakfast, Cantonese morning tea and Japanese breakfast. Pan Yulong was already exhausted at this time, and his forehead was shining brightly, whether it was oil or sweat.But he can still ask questions, and he can also ask what is the relationship between the breakfast card in the bedroom and the room service menu.

The food delivery manager explained: "The breakfast card is for the guests to fill out by themselves, and the kitchen is prepared according to the content filled in. However, guests who live in executive suites usually ask the personal butler to arrange breakfast for him, so the taste and taste of each dish on the room service menu You must be familiar with the portion size, otherwise once the customer makes a specific request, you will not be able to deal with it if you are not familiar with the menu. For example, in the case of eggs, you can divide them into fried eggs, stir-fried eggs, boiled eggs, egg buns, etc. Fried eggs There are one-sided frying and two-sided frying; boiled eggs are divided into one-minute, three-minute and five-minute..."

Tong Jiayan walked in with the staff of the audio-visual center, indicating that the training would move on to the next unit.The delivery manager, Taotao, hadn't finished speaking. When he looked up from the menu, Pan Yulong had already followed Tong Jiayan out of the restaurant. Connected to the dining room is the living room. The living room of the executive suite is spacious and luxurious, and there is a thick and simple TV cabinet in the middle. The technician from the audio-visual center pulled Pan Yulong to the TV cabinet and introduced with gestures using the remote control: "The following are the disc players and stereos. We will replace the channels that the TV can receive You have made a list, and you have to memorize it by heart, lest guests ask. This is HBO, this is CNN, BBC, NHK... Also, this is South Korea's KBS and YPN..." The technician used the remote control to change the channel, Then explain each button on the remote control.Tong Jiayan obviously did not allow Pan Yulong to linger on the remote control for too long, and he arranged for a financial person to take over immediately: "The TV also has a function, that is, guests can use it to check the accounts of their consumption in the hotel. Now I will demonstrate the operation procedure of the TV audit, please pay attention..."

There is also a pantry between the living room and dining room. The pantry is small, but it has a sink, a counter, a refrigerator, an electric stove, and a "bar".The bar in the guest room is so small that it can be seen at a glance, and it is appropriate to use the name of the minibar instead. When a housekeeper cadre explained the configuration of the "mini bar" and the names of each wine and food, Pan Yulong finally became unresponsive. He didn't even notice that a telephone technician was squatting below, fixing a BP machine on the his waist. "The mini bar in the suite has a total of 21 kinds of wine and nine kinds of drinks." The cadre of the housekeeping department opened the ice bucket, "Add ice cubes here. There is a hot water bottle next to it, and the plug is here. Various wine glasses and juice glasses , teacups, coffee cups, arranged by type like this..."

The customer service director walked into the suite again to check the progress of the training, and Tong Jiayan immediately went over to report in a low voice.Not long after the customer service director, Yang Yue, a trainee lawyer from the public relations department, walked into the guest room. She obviously didn't expect so many people to be crowded here. He walked into the living room in surprise, and quickly found the center where people were busy together. At this time, the BP machine was hung up on Pan Yulong's waist, and the telephone technician picked up the phone next to him and called: "Call 3583!" Soon, the BP machine on Pan Yulong's waist rang.Pan Yulong subconsciously looked at his waist, and the telephone technician said to him again: "Remember, your number is 3583."

Just as there is a dining room between the living room and the dining room, there is also a dressing room between the living room and the bedroom. The training after the "mini bar" was also transferred to this dressing room. In front of the wardrobe in this walk-in dressing room, Pan Yulong began to familiarize himself with all the configurations in the wardrobe—which hangers are for hanging skirts, Which hangers are for coats, which hangers are for silk clothes... There are also clothes brushes, shoehorns, safes, shoe shine boxes, laundry bags, ironing boards, etc... Pan Yulong no longer needs to keep a notebook. It can only mechanically pour the trainer's explanation without pause into the mind.The trainer kept talking and asking: "Have you learned how to use the ironing board? Did you know how to set the password of the safe before? Laundry bags are divided into dry cleaning and wet cleaning. If you get confused, it will be troublesome." big..." Outside the door of the locker room, the customer service director saw Yang Yue. He called her and pulled Yang Yue's eyes away from Pan Yulong.Yang Yue was embarrassed for a moment, and asked the customer service director under cover: "Director Li, people from Korea Times Company are here, and they must see the personal butler in Room 1948." The director of customer service said: "Isn't this a training session? You can't watch it because you say people aren't there. It would be better if they were unhappy and replaced Pan Yulong." "People from Time Company also want to look at the new house that the client has moved." "You can't see the house!" "Then how do I answer them?" "You tell them that their boss's secretary has told them that no one, except Pan Yulong, can enter the room. Unless the boss allows them to go in after their boss comes back. Then we don't care. You just answer them like this." "okay I know." After receiving the instructions, Yang Yue took another look at Pan Yulong through the crack of the locker room door, and then left in a hurry.When she walked out of the living room, she heard the customer service director order someone to contact the sales department immediately, and ask the sales department to send someone to the Chinese staff of Time Company, and ask them to help inquire about the living habits of the guests in Room 1948.When Yang Yue walked out of this suite, three people from the laundry department came to the floor with a suit of personal butler's dress on a hanger, and passed by Yang Yue who was about to go downstairs in the corridor.The black dress on the hanger was gorgeous, and a black satin bow was placed on a snow-white shirt, attracting Yang Yue's attention. Yang Yue stepped sideways through the passage and watched the three laundry staff enter the suite. It didn't take long for Yang Yue to go in and out. She knew that Pan Yulong didn't notice her. In this room with a rush of people, she was like a drop of water, melting in and out, coming and going in a hurry, without making a sound. The intensive training in this suite was transferred to the bedroom, and from the bedroom to the bathroom. The one who acted as a demonstration in the bathroom was Yang Yide, who was originally scheduled to be the personal butler of Room 1948. Yang Yide moved skillfully. He sprinkled bath salt bubbles and rose petals in the bathtub filled with warm water, and placed newspapers, magazines, champagne ice cubes and large bath towels in the corner of the bathtub.At this time, Pan Yulong had already put on the black apple-collared dress of the close-fitting butler, and two tailors from the laundry department stood on their knees and were still measuring the length of the sleeves and trousers for him to make changes.While listening to Yang Yide's demonstration, Pan Yulong let the tailor move up and down. While Yang Yide was demonstrating, Tong Jiayan was still checking and examining Pan Yulong: "Hangers should be distributed according to the specified quantity for men and women. Do you remember the quantity?" "remember." "And the clothesbrush... what about the clothesbrush?" "The clothesbrush, shoehorn, and bathrobe should be checked every day. The hair and dust on the clothesbrush should be cleaned up in time, and the bathrobe should pay special attention to whether there is any thread coming out of the seam, and it must be clean and undamaged." Pan Yulong replied weakly, his face turned pale, and his head was covered with sweat. Tong Jiayan continued expressionlessly: "Do you remember how to set the safe password?" Pan Yulong nodded mechanically. "Have you remembered the function settings of morning call and do not disturb?" Pan Yulong was out of his mind: "What?" "Call! Call early!" At the door of the suite, a secretary of the general office hurried into the room and said something to the customer service director who was on the phone in the living room. The customer service director immediately put down the phone and walked into the bedroom.He walked to the door of the bathroom, and said to Tong Jiayan, Pan Yulong and others in the bathroom: "Stop the training for a while." Pan Yulong sat opposite the general manager of Wancheng Hotel across a desk. The general manager had a steady voice and an amiable face, talking with Pan Yulong eloquently. "...After I graduated from Cornell University School of Hotel Management, I worked in the Grand Hyatt Hotel in Singapore for only three years, and became the personal butler of the administrative building. I thought I was very successful. Now I know, you are better than I am even more successful, because you are the fastest person I have ever seen to become a personal butler in the hotel industry for more than 30 years, so I should congratulate you!" Pan Yulong was excited by the general manager's encouragement, and the expression on his face became solemn. The general manager added: "I congratulate you, but it doesn't mean that I trust you unconditionally. Not only me, but the whole hotel is suspicious of you and worried about you." The general manager paused and asked, "What about you? Are you confident?" Pan Yulong replied: "I am like everyone else, I also doubt myself and worry about myself." The general manager nodded, thought for a while, and said: "Later, when I worked in Shangri-La and Four Seasons, many international hotel management companies advocated a concept, which is--attitude is the most important thing in everything! So I I want to hear your attitude. When you are about to face a challenging task, do you have enthusiasm, do you have the desire to do it well?" Pan Yulong hesitated for a moment, then said, "Yes!" The general manager observed Pan Yulong's expression, as if he wanted to judge whether his statement was sincere.After a while, he nodded and said: "Okay!" After a pause, the general manager said: "But I also want to tell you that sometimes success does not depend on your confidence and desire, you must remember Such a law, that is: details determine everything. I just received a report from the sales department. They learned from the Chinese staff of Time Company's Yinhai branch that the guest in room 1948 had a strange personality and was very suspicious. Usually, he rarely speaks and is a little moody. As a personal butler for such guests, skills may not be the only weapon to win. What is more important is to have sufficient patience and care. I don’t know if you have learned it in the Tourism Academy, five stars There is only one sentence to describe the service of the hotel, do you know this sentence?" Pan Yulong followed the general manager's words and said: "Perfect!" The general manager nodded in satisfaction, and said: "Yes, perfect! The tenet of our Wancheng Hotel is: All our guests are the honor of Wancheng! We must make them fully satisfied with every service we provide! Especially You are the personal butler of the VIP, and you must remember: the guest is always right, never say 'no' to the guest!" Pan Yulong said solemnly and maturely: "I know!" Assault training continues. On a temporary preparation table, there are special containers for tea, coffee, fruit juice, brandy, whiskey, red and white wine, cocktails, ice water, etc. Pan Yulong, a wine expert, identified them one by one. And explain the essentials of use.At the same time, an employee of the public relations department kept pouring some simple Korean words into Pan Yulong's ears. In the dining room of the suite, Pan Yulong sat at the dining table and seized the time to finish dinner.Tong Jiayan personally led a restaurant manager to train Pan Yulong on setting up the table during his meal time.The employee from the public relations department also continued to huddle aside, filling Pan Yulong with Korean phrases such as greetings and apologies from time to time. Pan Yulong ate a plate of fried rice with big mouthfuls, while watching the restaurant manager put different specifications of knives and forks in the standard position, explaining the purpose of each pair of knives - which ones are for appetizers and which ones are for meat steaks , Which ones eat seafood... Pan Yulong nodded one by one to remember. The restaurant manager went on to explain the fork: "Put a fork on the left side of the dining table. This is the main course fork, which is a slightly larger fork with the tip facing upwards. It is placed at a position 2.5 cm away from the plate and the edge of the table. This small One point is the salad fork, which should be placed parallel to the main fork, with the bottom of the salad fork 2.5 cm from the bottom of the main fork. Remember that?" Pan Yulong nodded while eating, and the employee from the public relations department interrupted at this moment: "Remember, good afternoon in Korean is—good afternoon!" Pan Yulong had fried rice stuffed in his mouth, but he still slurred and repeated: "Good afternoon." The restaurant manager brought Pan Yulong's attention back: "Knives are always placed on the right side of the table. The main kitchen knife is placed 2.5 cm away from the dinner plate and placed parallel to it. Remember, the blade should face inward, that is, toward the In the direction of the dinner plate. The steak knives are here..." The staff of the public relations department interjected in Korean: "Sorry to bother you!" and explained in Chinese: "This is Korean, sorry to bother you! Say it again." Pan Yulong chewed on the rice and repeated in Korean: "I'm sorry to bother you!" Public relations staff: "No, it's—sorry to bother you!" Just as Pan Yulong was about to repeat, the restaurant manager interrupted him: "In addition to knives and forks, dessert utensils, spoons, and butter knives are arranged. Have you not forgotten?" Pan Yulong replied: "No." With a bit of tiredness and irritability, he said to the people around him: "Let me finish eating first, okay?" The staff of the public relations department said without losing the opportunity: "I'm sorry to bother you!" Pan Yulong ignored him. The restaurant manager wanted to say something more when the phone rang suddenly. The ringtone attracted everyone's attention, and Tong Jiayan answered the phone: "Hello...Okay, I got it." He put down the phone, looked at Pan Yulong, and said solemnly: "The customer has returned to the shop, and the training is over!" The fried rice on the plate was not finished yet, but Pan Yulong still stood up from the table.The restaurant manager helped him remove the chair behind him, and taught him without losing the opportunity: "Once the guest stands up, you must remove the chair for the guest in time." The employees of the public relations department also persistently followed up: "Good evening is (in Korean) good evening!" Before he could say "Good evening", Pan Yulong was already surrounded by Tong Jiayan and others, and walked out of the restaurant. Tong Jiayan, Pan Yulong and others walked out of the working elevator on the 19th floor. Almost at the same time, the door of another staff elevator opened. Two guards in suits came out and hurried towards the corridor of the guest room. walk in. Facing Pan Yulong, Tong Jiayan asked calmly: "The guests are back, and there may be service requests soon. Are you ready?" The whole workshop fell silent, and everyone was waiting for Pan Yulong's answer.Before Pan Yulong could answer, he heard the greetings from the two guards outside the workshop: "Good Evening" followed by Park Won-sung's replying voice "Evening" Pan Yulong's face turned pale and his eyes were tense.Tong Jiayan looked at him and said: "Don't panic!" It was dark and the whole city was brightly lit.Wancheng Hotel is majestic and majestic, overlooking the mountains and small lands, overlooking this city that never sleeps. The elevator door of the working room on the nineteenth floor of the hotel opened, and Yang Yide took a waiter to move a folding bed out of the elevator. Tong Jiayan was explaining the service guide of the hotel to Pan Yulong. Seeing the folding bed coming, he closed the guide and said to Pan Yulong: "We will give you an extra bed in this cabin. You can't go home at night. During the guest's stay in the store , you have to live here every day. It’s just a matter of time that you also take a look at the service procedures for extra beds, so that you know how to deal with them if a guest wants an extra bed.” As Tong Jiayan said, he instructed Yang Yide and the others to move the bed into a hut a few feet square in the workshop.Seeing that Pan Yulong was still in place, he turned around and said, "Come here." Pan Yulong walked towards the hut. In the hut, Yang Yide built the bed by himself. While building the bed, he said to Pan Yulong: "When adding an extra bed, the quilt should be folded like this, and the pillows should be placed on this side. The sheets should be wrapped tightly...the corners of the quilt are the same as making a turndown bed. Fold like this. one time……" Pan Yulong watched blankly. Yang Yide quickly made the extra bed. Tong Jiayan looked at his watch and instructed Yang Yide: "Tell him how to deal with guests' messages, letters, and the procedures for picking up and delivering guest clothes." Yang Yide was ordered to pick up a laundry bag next to him, and said to Pan Yulong: "Guests' messages are generally divided into..." Unexpectedly, his words were suddenly interrupted by Pan Yulong. Pan Yulong said weakly, "I'm sorry my mind is too messy, can you let me be alone for a while?" Yang Yide opened his mouth halfway, and was stunned, looking a little embarrassed.He set his sights on Tong Jiayan.Tong Jiayan looked at Pan Yulong, thought for a while, and said, "Okay, you're too tired, you might as well rest for a while." After speaking, he motioned to Yang Yide, and the two exited the hut. Pan Yulong closed the door of the hut, his body seemed to collapse, and he sat down on the bed, holding his head with his hands, and his mental and physical strength seemed to be on the verge of collapse.He tried to calm himself, and his eyes touched a work phone beside him.He picked up the receiver and dialed a number. A woman's voice came through the phone. Pan Yulong couldn't wait to say: "Doudo, I'm Aaron..." But soon he heard the voice on the phone clearly. That woman turned out to be the switchboard of the hotel. Switchboard: "Sorry, this phone has no outside line function." Pan Yulong hung up the phone in dismay. Tang Doudou's tape recorder is playing the music "True", and Tang Doudou is lying on the bed reading a book. On the wall beside the bed, next to the "family portrait", there is a group photo of the two of them taken by her mobile phone.In the photo, she was smiling, while Pan Yulong beside her was stunned, staring at the camera in bewilderment. Inside the hut, Pan Yulong was lying on a folding bed, with earphones plugged into his ears, and was using the "Walkman" Tang Doudou gave him, savoring the beautiful song "Truth".The melody of the music flew out of the small window of Wancheng Hotel with his thoughts, passed through the deep night sky of the city, and flew to the pocket courtyard. In the early morning, Wancheng Hotel stands like a giant in the rising sun. On the street, vehicles and pedestrians are coming and going. Pan Yulong and the cadres on night duty of the housekeeping department were sitting in the work room on the 19th floor. A waiter came out of the elevator and handed Pan Yulong a breakfast call from the staff canteen.At this time, the door of another elevator opened, and the customer service director and Tong Jiayan walked out of the elevator. The customer service director asked, "Are you all right last night?" The cadre on duty at night shook his head. Tong Jiayan then asked again: "Is room 1948 not in service?" Pan Yulong shook his head. The cadre on duty at night in the housekeeping department said: "Don't talk about serving, I haven't even met anyone until now!" The customer service director and Tong Jiayan looked at each other silently. There is a working vehicle parked in the workshop on the 19th floor. Yang Yide and a waiter are helping Pan Yulong to equip the vehicle. The staff of the greening department are carrying the flowers and plants to be replaced. Replacement chocolates and fruit snacks were prepared, and everyone crowded in the work room and waited patiently, chatting with each other in twos and threes. A waiter walked into the work room from the corridor of the guest room and reported to a supervisor: "The guest in room 1948 has left the store." The supervisor ordered: "Everyone, let's start, hurry up and clean up the room!" Someone helped Pan Yulong open the door of the workshop. Pan Yulong pushed the work cart out of the workshop. Followed by the staff behind him, Haohao Tangtang walked into the corridor of the guest room area. Pan Yulong pushed the work cart to the door of Room 1948 and stopped, and knocked on the door according to the standard rhythm. "Personal butler." Pan Yulong pronounced this English word perfectly. Later, he opened the room with a key and walked into the room alone. No one was in the house. Excited and nervous at the same time, Pan Yulong looked around the room curiously—a few news magazines were scattered on the desk, and a half cup of self-brewed black tea was placed on the tea table beside the sofa.In the walk-in dressing room, a large suitcase was leaning against the corner, and everything in the bedroom seemed untouched except for the messy bed.Pan Yulong's eyes fell on a small photo frame on the bedside table. Inside the photo frame was a picture of his life. The old and the young in the photo... It is not difficult to guess that it is Jin Zhiai, the successor chairman of Times Company, and her late Father.Behind the father and daughter stood an attendant, which Pan Yulong recognized was Pu Yuansheng, the secretary of the Jin family for two generations. In the photo, Kim Sung-hwan has a kind face with a smile in his eyes, and Kim Ji-ae puts his arms around his father's shoulders, with red lips and white teeth.Around her neck, hung a piece of jade that was whiter than her teeth, which looked impressive. Pan Yulong lifted the quilt from Jin Zhiai's bed and pulled him off the bed. On the golf course, Huang Wanjun hit a high ball again. The secretary followed the high ball away, and after seeing the landing point, he continued: "About the acquisition of shares in Wancheng Hotel, Mr. Du's office called again. Ask about the progress... He asked us to find as many investment projects as possible. If we come across a good project, the price will be high. The person in Xiaodu's general office said that the more projects, the easier it is for the group to get loans from the bank .” While the secretary was speaking, Huang Wanjun set up another ball and swung again.Seeing the ball flying far away and landing in a bunker, he shook his head feeling unlucky, then turned to the secretary and asked, "What else do you have to say, Mr. Du?" The secretary replied: "I asked about the park project in the Yinhai Development Zone." After the secretary finished speaking, Huang Wanjun turned around and asked the assistant behind him: "Jin Zhiai arrived in Yinhai yesterday. Is there any movement in the sky? " The assistant immediately replied: "We asked someone from Times Silver Sea Company. According to him, Jin Zhiai may be on vacation this time. From the time he got off the plane to now, he has never seen anyone from their company. He even made a special trip from Beijing to The China chief representative of Times Company did not even see him when he rushed over! I heard that Lin Zaixuan, the chief representative of Time Corporation China, waited for several hours in Wancheng Hotel yesterday. It was useless for Jin Zhiai to go out to play yesterday and today. They didn’t let people from their company accompany her either. She is only accompanied by her secretary wherever she goes now, and she takes a taxi wherever she goes.” Huang Wanjun was about to hit the ball when he heard this and stopped in surprise: "Take a taxi? Jin Zhiai was probably frightened by their internal family struggle. After all, she is too young and a woman." The assistant nodded and confirmed: "Our relationship at Times Yinhai said that their new chairman disclosed to a Korean media after her father's death that someone was going to murder her. According to the media's speculation, An assistant of Time Inc. CEO Yoon Mong-seok has a good relationship with South Korean underworld figures, so Kim Ji-ae’s concerns may also be justified. I don’t know if this speculation is gossip.” The secretary didn't seem to take this news seriously: "Yin Mengshigui is the CEO of Time Company, will he use the underworld to solve the problem?" The assistant said on the side: "It's hard to say. Yin Mong-seok has mentioned Kim Ji-ae to the South Korean media many times recently, saying that she was overly sad because of the loss of her father. Now that he is mentally abnormal, it actually means that the new chairman of the times is no longer capable of presiding over the company's affairs!" Huang Wanjun nodded, and said to himself: "Let's wait and see." The bedroom in 1948 had been cleaned up, and Pan Yulong started to clean the bathroom. He wiped the huge mirror in the bathroom spotless. Pan Yulong began to deliver items into the room, and Yang Yide led several staff members to provide assistance at the door.He asked Pan Yulong in the room one by one: "Check the refrigerator, has the guest used any drinks? Check the types of drinks in the minibar to see if there is any shortage." Pan Yulong's voice came from the room: "No." After a pause, he added: "I want to make up a bag of black tea!" Yang Yide prepared the tea bags and said, "Look at the number of towels again. Are the large bath towels, small bath towels, small face towels, and floor towels all dispatched? There are paper towels!" Pan Yulong's voice came from the room: "The pie is ready." "Look at the closet again, the shoe basket in the closet, does she have any shoes to polish?" Pan Yulong replied: "No." "Look at the desk again. Has she used any stationery? Envelopes, letter paper, postcards..." Pan Yulong came out: "It's never been used." After finishing speaking, he handed several copies of yesterday's newspapers to Yang Yide, took several copies of today's newspapers, and turned to enter the room. "The newspapers are placed on the small tea table in the living room, and the English and Korean newspapers are placed on top of the local newspapers, arranged in a fan shape..." When Tong Jiayan came, he saw Pan Yulong, Yang Yide, and the waiter from the housekeeping department walk into the work room, and immediately ordered the waiter to go downstairs to cook for Pan Yulong.Pan Yulong hesitated for a moment, and asked Tong Jiayan: "Manager Tong, I want to eat in the cafeteria by myself, can I?" Tong Jiayan was taken aback for a moment. Pan Yulong: "I've been upstairs too long, and I'm a little bored. I want to go down and smoke a cigarette." Tong Jiayan nodded: "Okay." Pan Yulong sat alone at a table in the corner of the cafeteria, smoking a cigarette silently by himself.A packed lunch lay before him. At a dining table not far from Pan Yulong diagonally, Yang Yue, a trainee lawyer from the PR department, was sitting. Yang Yue's eyes flicked towards Pan Yulong from time to time.The moment the two eyes met, Yang Yue smiled and greeted, Pan Yulong first subconsciously avoided his gaze, then raised his eyes embarrassingly, nodded and smiled at her in return. Pan Yulong put out the cigarette and lowered his head to eat. After taking a few bites, Yang Yue came over with a plate of rice.She sat across from Pan Yulong, and was about to speak when a room supervisor hurried into the cafeteria and shouted at Pan Yulong: "Pan Yulong, hurry back upstairs, the guests from 1948 are back!" Pan Yulong quickly took two mouthfuls of rice, then stood up holding the rice plate.The supervisor came over to take his plate and urged: "Give it to me, you go quickly." Pan Yulong wiped his mouth and left in a hurry. Yang Yue's following gaze was somewhat lost and dazed, watching Pan Yulong's hurried back quickly disappear outside the cafeteria. In the workshop on the 19th floor, the elevator door opened, and Pan Yulong hurried out. "Is 1948 back?" Pan Yulong asked. "I'm back, I've already entered the room." The head waiter replied Pan Yulong took a breath. Pan Yulong had no choice but to sit on a chair in the workshop on the 19th floor, waiting for the opportunity to turn down the bed. In front of him, a work vehicle was already prepared.The night shift supervisor of the housekeeping department has also been sitting on the side, raising his wrist to look at his watch from time to time. A foreman came in from the guest room area and said, "The guest in room 1948 has left the room and went to the SPA club for balneotherapy." The night shift supervisor said: "Go to the spa, it will take at least two hours." He turned to Pan Yulong and said: "Okay, you can go to the night bed. Don't be in a hurry, there is plenty of time." Immediately, Pan Yulong got up and walked into Jin Zhiai's room with his work cart. He hung a linen gauze cloth at the head of Jin Zhiai's bed, and then arranged chocolates, no-smoking cards, weather forecast cards, flowers and water glasses in order.Pull down the blackout curtains in the bedroom.Lay floor towels in front of the bathtub in the bathroom, and place newspapers and chilled champagne next to the bathtub. After finishing his turndown, Pan Yulong walked out of the room, closed the door, and walked back to the workshop on the nineteenth floor with a cart. Jin Zhi'ai, who was doing a spa, had skin as fat as jade. She took off the piece of snow-white jade hanging around her neck, and gently placed it on a purple silk handkerchief.Against the backdrop of purple silk, the luster of jade is pure and untainted.She slowly lay down in the bathtub covered with petals, closed her eyes to calm her mind, and a light mist floated in the air. In the lobby of the SPA club, Park Yuansheng was sitting on a single sofa, flipping through an English version of China Daily. He raised his head from time to time, watching vigilantly the guests coming in and out of the club.Like a loyal guard, guarding his master. Jin Zhiai slowly got out of the bath and wrapped a thick towel around her naked body. In a massage room, Jin Zhiai lay naked and prone on a massage table, and the masseuse was oiling her whole body with acupressure.The masseuse put away the massage tools, got up from Jin Zhiai's bed and left to shower her body under the multi-head shower. The white foam on the skin was washed away by the clean water. In the locker room, the waiter helped Jin Zhiai put on her clothes.Jin Zhiai put the jade on her neck again. At this time, Pan Yulong was walking out of the workshop with a piece of laundry and ironed, walked along the corridor to the door of room 1948, and opened the door to enter the room. Pan Yulong walked into the walk-in closet in Room 1948, and carefully hung up the laundry. The elevator on the nineteenth floor opened, Jin Zhiai and Park Yuansheng came out, and walked along the corridor towards Room 1948.They walked to the door of room 1948, and Park Yuansheng said good night to Jin Zhiai in a tone of concern, love and respect. "I'm very tired today, go to bed early, good night, chairman" "Good night." Jin Zhiai bowed to Park Yuansheng, and then opened the door with the key card. Park Yuansheng stopped her again: "Chairman, please remember that no one should open the door unless it is me. Ah, and the personal butler." Jin Zhiai nodded and walked into the room. Jin Zhiai walked into the room, she walked through the living room, walked into the bedroom, and when she passed the darkly lit closet, she suddenly saw a dark figure walking out of the closet, Jin Zhiai screamed in shock, "Ah—" He swung a vertical clothes hanger on the black shadow with all his strength, and the black shadow was knocked down to the ground. Jin Zhiai threw the hanger and fled.She didn't expect the overthrown black shadow to speak loudly behind her in flustered English: "Sorry, hello! I am your personal butler, and I am helping you clean the room!" Jin Zhiai had already fled to the door of the bedroom, hesitantly stopped and turned around.Looking in panic, she saw a young man in a butler's dress lying on the ground at the door of the closet, his eyes were as panicked as hers.On that handsome yet simple face, there was a little apology at the same time.潘玉龙这时也看清了金志爱的面容——一个年轻的韩国女孩,美丽之中有几分冷漠,冷漠之中又不失高贵。 金志爱依然惊魂未定,呆呆地看着潘玉龙,不知该说什么。而潘玉龙则松下一口气来,脸上堆出职业的笑容,他用英语接着问道:“我,我是您的贴身管家。我没有惊扰您吧,金小姐?” 几个服务员从身后帮助潘玉龙拉起上衣,大家看到潘玉龙的后背横了一条粗重的青痕,全都吓了一跳。 刘迅和“真实”舞蹈组合的男孩女孩们正在刘迅家里商讨参加舞蹈复赛的安排。 刘迅首先介绍情况:“这次复赛是在省城搞,省电视台现场直播。评委都是从省电视台、省艺校、省歌舞团专门请来的专家组成,层次相当高!大概有二十多个队参加复赛。这次复赛的对手和初赛可不一样啦,很多组合原来都是专业跳舞的,基本功都非常好,陵泉的V6组合这次也参加复赛,所以咱们这次前景不容乐观!咱们得知己知彼,一定不能轻敌!”说完这段话后,他看了看自己的这几个选手,又继续说道:“好在我们参赛的资金已经基本落实了,马老板已经答应支付咱们在这次比赛中的所有费用,但是有一个要求,就是如果咱们复赛能进前三名的话,就必须把未来的演出约签给马老板的公司。我看,这个你们也不会不同意吧?” 刘迅刚说完,向来沉默寡言的阿鹏却一反常态,板着脸首先表态:“我不同意!” 刘迅一副惊讶的样子:“不同意,为什么不同意啊?” 阿鹏还是板着脸:“不为什么,我看着马老板就别扭。” 刘迅有点气急败坏:“你不同意,你不同意那你肯定进不了前十啊!这不是明摆着的事吗!” 阿鹏顶嘴说:“那我们宁肯不进!我们进第几名都是凭自己的实力,凭什么进了前三就要签给他呀!” 刘迅恼火说:“哎,你这是什么话,我这不是都跟你说……” 东东见状,忙劝刘迅:“哎哎,老刘,你先别急。”又劝阿鹏:“阿鹏,咱们用马老板的钱也是为了提高咱们的实力啊,他又没花钱给咱们买奖,只是让咱们能有更好的音乐、更好的服装、更好的造型、更好的教练。你们不同意盛元集团给主办方塞钱,咱们不是都拒绝了吗!但是,武装一下咱们自己,咱们总不能不同意吧!舞蹈不是光看基本功,舞蹈是综合艺术,是综合的审美,音乐、服装、造型,还有动作编排,如果都跟不上,都达不到一定水平,咱们怎么可能取胜啊!” 刘迅也放缓了语气,跟着劝道:“阿鹏啊,你可能对马老板有误会。”见阿鹏板着脸不理他,刘迅转脸又冲汤豆豆问道:“豆豆,你对马老板不会也有误会吧,你也表个态好不好。” 汤豆豆看了看阿鹏,然后对刘迅说:“签不签约到时候再说吧。” 刘迅又有点急了,没好气地说:“人家马老板要求必须现在就定,如果不定,人家就不一定投资了。那还不如咱们现在就退出复赛,还费那个劲去傻拼一通干什么!” 汤豆豆也没好气了,赌气接了一句:“退出就退出!咱们跳舞是因为喜欢跳舞,又不是光为了比赛。” 汤豆豆的强硬让阿鹏兴奋起来,而东东、李星和王奋斗三个人几乎异口同声地发出质疑:“退出!凭什么呀?” 隔壁电话在响,刘迅看了看汤豆豆,又看了看阿鹏,起身去接电话的同时,恨铁不成钢地甩了一句:“你们这群孩子啊……就你们这德性,永远成不了气候!” 汤豆豆和"真实"舞蹈组合的伙伴们从刘迅家出来,大家在楼下分手道别,汤豆豆跨上了阿鹏摩托。 阿鹏驮着汤豆豆,那辆老式的摩托穿过五光十色的摩登街衢,风一样地驰骋。
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