Home Categories Essays Rockefeller's 38 letters to his son

Chapter 35 Thirty-fifth letter - put subordinates first

Motto: Always put the employees who work for me first. Blindly seeking without giving, will eventually face a day of exhaustion. Give people the respect they deserve and they will be able to reach their full potential. (Everyone has an invisible sign hanging from his neck saying: Make me feel important!) September 19, 1925 Dear John: Imagine a scene like this: A conductor of a symphony orchestra is about to let the ticketed audience enjoy a high-level performance, but he turns to face the audience, leaving the musicians to fight alone, toil, and the result will be How about it? yes!This is bound to be the worst concert ever.Because the conductor doesn't pay attention to the musician, the latter will "thank" him with passive indolence and screw everything up.

Every employer is like a conductor of an orchestra. In his dream, he wants to motivate and mobilize the strength of all employees, so that they can make as much contribution as possible, help him to play the magnificent music that makes money, and let him earn more ,more money.However, for many employers, this is destined to be an elusive dream, because they are like the stupid conductor who forgets to treat employees well, and easily closes the door to employees who are willing to give. Like them, I expect all employees to serve me wholeheartedly like loyal servants. However, I am much smarter than them. Instead of ignoring the existence of employees, I will take them seriously. To be precise, I always put the employees who work for me first in my mind.

Sincerely speaking, I have no reason not to be kind to those employees who use their hands to fill my pocket. I have no reason not to be grateful for their efforts and sacrifices for me, not to mention that our world should be full of warmth. I love my employees. I never reprimand or insult them loudly, nor do I bully and overpower them in front of them like some rich people do. What I give to my employees is warmth, equality and tolerance.All of these combined into one word is respect.Respect for others satisfies the needs of our moral sense, but I have found that it is also an effective tool to motivate employees to work hard. The fact that everyone at Standard Oil Company does their best for the company makes me believe: Give people the respect they deserve. to realize its full potential.

It is a fundamental aspect of human nature to crave generosity.I am thrifty and self-restraining myself, but I never forget to be generous and helpful to others.I remember that during the Great Depression, I borrowed money several times to help those friends who had nowhere to go, so that their factories and families survived the crisis safely.And in my memory, I have never had a record of debt collection and dunning, because I know the value of tolerance. As for the employees, I am also generous and considerate. Not only do I give them higher salaries than any oil company, but I also let them enjoy the pension system that guarantees their retirement. Opportunity to raise your own salary.I don't deny the utilitarian role of generosity, but I know that my generosity will improve the living standards of employees, and this is exactly one of my responsibilities. I hope that everyone who does things for me will be rich because of me.

The employer is the patron saint of the employees, and the problems of the employees are my problems. I have the choice. I can choose to ignore their needs, or I can choose to meet their needs, but I like to choose the latter.I always try to understand what employees need, and then figure out how to meet their needs.I kept asking them two questions: "What do you need?" and "How can I help?" I was there for them at all times.For me, one of the great joys of this role is that I can provide a helping hand to employees. Salaries and bonuses are very attractive, however for some people, money does not motivate them to work, but value does.It seems to me that everyone longs to be considered valuable, to be valued, to earn the respect of others, and everyone wears an invisible sign around their neck that reads: Value me!

I can't imagine the pain of not being valued at work or at home, my purpose is to make everyone feel happy at work.So, like a detective looking for clues to solve a crime, I kept searching for talents that each employee was proud of.When I understand what they think is their most valuable talent, I give them a lot of responsibility.An employer who is good at motivating employees to make the greatest contribution should never forget to mention that there is hope and future for employees to see that following or being loyal to you, and paying attention and assigning important responsibilities can actually make employees motivated to work hard. The key to hard work.

Being a kind, warm, and considerate employer can make employees energetic and morale high.But expressing gratitude to employees from time to time also seems to work.No employee will remember the bonus they got five years ago, but there are many who will always remember the kind words of their employers, and I will not hesitate to express my gratitude.Nothing has a greater impact than a timely and direct thank you. I like to leave a note on my subordinate's desk with my words of thanks.The words of thanks I took a minute or two to write in handwritten letters may be long gone.But my gratitude has an inspiring effect, and years later they can remember the warm encouragement of my loving leader as a cherished motto.This is another example of the power of a simple statement of gratitude.

I absolutely take my subordinates seriously, and their problems, professional or personal.I understand that what everyone can give is limited after all, so when I try my best to solve problems for my subordinates, relatively, they can make more contributions. John, now that you are a leader, your achievements come from your ability and the ability of your employees. I believe you know how to do it. love your father
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