Chapter 19 4 fingers and entrepreneurship

I often give speeches all over the world. Many people are envious of the development of Taiwanese companies, and they ask what is the "secret" to the growth of Taiwanese companies?I said: "This is because Taiwan's enterprises are full of vitality!" What is the vitality of Taiwanese enterprises? I think it is a kind of vitality that is full of flexibility and tenacity.Let me use a few cases to describe what kind of spirit this is. Recently, an entrepreneur came to visit me. He said that more than ten years ago, he brought NT$60,000 to mainland China for development. Up to now, the company’s annual turnover has reached 50 million U.S. dollars. In the process, he paid He devoted all his energy and time to work hard, just like the distance between his room and office, it only takes ten seconds to get there, so he went to work at about eight o'clock in the morning every day, and was busy until two o'clock in the middle of the night. Rest, and it has been like a day for more than ten years.

Of course, the company has grown rapidly in the past ten years. From one factory to now there are nine factories. From him alone to now there are more than 5,000 people. The problems we face every day are constant, and the pressure and challenges are not small. However, He finds a sense of accomplishment from overcoming difficulties, and he really likes to run a business. I listened to him and told him that it is amazing. This is the hard-working spirit of Taiwanese people. In addition, my late friend Mr. Wen Shiren also said that when he was the factory director, he encountered a problem that the parts manufacturer failed to deliver on time. He was very anxious and asked his colleagues about the manufacturer Why didn't you send the parts over? My colleague said, because the boss of this factory, in order to catch up with our parts, accidentally cut off four fingers by a machine this morning.

Mr. Wen said as soon as he heard it, then I will go to the hospital to see him immediately. When I arrived at the hospital, I found that the boss had just bandaged up. When he saw Mr. Wen, he said, I am really sorry, but please don’t worry, I will go back to the factory to continue Manufactured, all the parts can definitely be driven out at night.Mr. Wen was very moved when he saw such a scene. He thought, this boss completely ignores the pain of his missing four fingers, but only thinks about driving out the goods. This kind of spirit is really admirable. In fact, not long after I returned to serve in Taiwan, the economies of the four Asian tigers were booming at that time. Many European and American companies would make samples of the product specifications they were going to make to manufacturers in the four places.Once, a representative of an American company came to Taiwan and looked at the samples made by our manufacturer. He felt dissatisfied and planned to give up, but our manufacturer asked him, "Please tell us what you are not satisfied with, and we can change it immediately." .”

The representative of the American company said: "It's too late. Before noon tomorrow, I'm going to fly to South Korea to see how the Korean manufacturer's samples are doing?" Yes, before 11 o'clock tomorrow morning, we will definitely modify and send over the parts you are not satisfied with." The representative of the American company said: "Okay! If you want to try again!" As a result, the next morning Before eleven o'clock, our manufacturer brought the modified samples. The representative of the American company was very satisfied and handed over the order to us. Of course, there was no need to fly to South Korea.

Many people ask me why you can help Taiwanese companies grow without complaint or regret. I say that it is because of the unremitting efforts of Taiwanese entrepreneurs that I am moved, so whenever I see them succeed, my sense of accomplishment is overwhelming. Suddenly, I felt that everything I did was worth it. Of course, many entrepreneurs in mainland China now have the same characteristics as entrepreneurs in Taiwan, so the rise and growth of enterprises are very fast. That is to say, the success of enterprises is definitely not accidental. Efforts must not succeed, but it is certain. However, now that the industrial economy has moved towards a knowledge-based economy and the supply is oversupplied, our spirit of diligence and hard work in the past must exist. More importantly, as the environment has changed, our thinking must also change, just like many bosses would say , now business is becoming more and more difficult, not only the business competition is fierce, but also the customer's requirements are getting higher and higher.I understand that in order to survive, I must improve faster, but my colleagues can't keep up with me. No matter whether I scold them or provide education and training, it seems that they can't achieve the desired effect.

I can understand the urgency of the bosses, but I think the bigger problem lies with the bosses themselves.Why do I say that? I take the development of the world economy as an example. In the 1970s, American manufacturing became a powerful country in the world economy. In the 1980s, Japanese manufacturing replaced American manufacturing. After the 1990s, the manufacturing power of the four Asian tigers replaced At this time, the United States succeeded in economic transformation, so it was far ahead of Japan, but Japan fell into a decade of economic darkness. Why can the US economy surpass Japan again?In fact, in the United States in the 1970s, the labor of employees was used at that time, so there was a wrong business philosophy in American society, which told employees: "Don't talk, do your job and wait for your salary." Therefore , employees feel disrespected (Respected), isolated (Isolated), alienated (Alienated), and deceived (Deceived) in the workplace.

After experiencing the recession in the 1980s, American companies seemed to have adjusted their physique after the 1990s. American companies began to know how to respect their employees, and changed from using their labor to using their brains. Therefore, the United States once again Stand on the leading position of the world economy. Therefore, someone asked me how to improve the competitiveness of an enterprise or even a country. I said: "Only by respecting the dignity of human nature and establishing a social value of caring for others, otherwise there is no way to improve competitiveness." And the American economic experience It is the best proof.

Therefore, apart from hard work, the only way for modern enterprises to win is to enable people in the organization to have the ability to learn quickly, and to enable each member of the organization to be willing to contribute their own wisdom, and through Situation transfer and sincere dialogue stimulate the wisdom of the group, enabling each member of the organization to exceed customer expectations as a driving force and continue to innovate in order to achieve the goal of sustainable management.