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Chapter 160 On August 5, satisfy the interests of users first, and then discuss the interests of customers

Robin Li Management Log 程东升 501Words 2018-03-18
Regarding the balance between commercial interests and user interests, search engines are essentially media, and their main income comes from network promotion or advertising revenue.All media are facing the same problem, should the headlines be advertised?I believe that any media leader knows that if there is no good content, the audience will be driven away, and the advertisement will not be able to sell in the future.The invisible force of the market itself will force you to make corresponding trade-offs. When to meet user interests, when to meet customer needs.And the two, in my opinion, are sequential.You must first satisfy the user's interests and make him happy. Only when he is willing to come to you can you make money from the customer.

Baidu has always been committed to exploring how to provide users with the best collection of information while causing the least disturbance to them.Commercial information is not necessarily bad information for users, and in many cases they are exactly what users need.When a user needs to purchase a product, commercial information is the best information for him.But when the user does not need to buy the product, you pile up commercial information for the user, which is causing interference to it.Users will leave you and go to your competitors. After years of hard work, Baidu has become the website with the largest number of users in the entire Eastern Hemisphere. Robin Li believes that Baidu has done a good job of balancing the interests of business and users.It's just that what will happen in the future depends on the number of users and the recognition of users.

Only by putting the interests of users first can we satisfy the interests of customers to the greatest extent, and then satisfy our own interests.
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