Chapter 72 TECHNIQUE 64. Honor Your Spouse
There is a well-known big man, the big hotels he runs have chain stores in 6 countries, he has hired and fired thousands of employees, handled countless contracts, often raises funds from world-class financial institutions, and donates money from time to time Huge sums to charity.This big shot (let's call him Ed) is very famous in the industry.I happen to know one of Ed's secrets: the real man behind his business is his wife.
I became friends with Ed's wife (let's call him "Sylvia") while I was consulting for Ed's company.One afternoon, Silvia invited me to her house for afternoon tea.She politely apologized, because the maids are off today and everything has to be done by herself.We walked to the balcony excitedly, and when we were about to attack the tea, the phone rang, and Sylvia picked it up.
I heard the entrepreneur wife say, "Sorry, he's not here, who are you, do you want me to tell him when he comes back... I don't know if he will come back, but I can pass it on for you... I don't know when he'll be back...well, I'll let you know that I called."
When Sylvia returned to the balcony, I could tell that she was offended by the other party.This might be a good topic for phone etiquette, so I look concerned.
Every time you call someone's home, be sure to give your name and greet the person who answers the phone. If you're calling someone's office more than once or twice, it's a good idea to strike up a friendship with the secretary.If the other party can answer the phone for the important person, he also has the ability to influence the important person's opinion of you. Here's my advice, when calling home: Salute your spouse.Calling the Office: Salute to the Secretary.
Sylvia explained, "That idiot thought Ed would donate to him, ha!" She laughed sarcastically.Her confession gave me the courage to ask further.It turned out that the caller was Mr. Clayton, raising money for a charity, and Ed was considering a huge donation.Sylvia told me that Clayton had called twice in the past two weeks, and it happened that Ed was on a business trip. "He didn't say hello to me once, and he didn't ask me who I was, at least he should say: sorry to bother you." This attitude made the entrepreneur's wife quite unhappy. To Mrs. Entrepreneur, this may not be a serious offense, but to the caller, his loss is great.Sylvia and Ed get along day and night, and every little detail matters.Sylvia can say to Ed, "A very polite man called you today," or "A nasty guy called you today, and his name is Clayton." A short Two kinds of comments, but the impact on Clayton is as high as millions of dollars.This is all due to Clayton accidentally touching Mrs. Entrepreneur's whiskers.
Every time you call someone's home, be sure to give your name and greet the person who answers the phone. If you're calling someone's office more than once or twice, it's a good idea to strike up a friendship with the secretary.If the other party can answer the phone for the important person, he also has the ability to influence the important person's opinion of you. Here's my advice, when calling home: Salute your spouse.Calling the Office: Salute to the Secretary.
Sylvia explained, "That idiot thought Ed would donate to him, ha!" She laughed sarcastically.Her confession gave me the courage to ask further.It turned out that the caller was Mr. Clayton, raising money for a charity, and Ed was considering a huge donation.Sylvia told me that Clayton had called twice in the past two weeks, and it happened that Ed was on a business trip. "He didn't say hello to me once, and he didn't ask me who I was, at least he should say: sorry to bother you." This attitude made the entrepreneur's wife quite unhappy. To Mrs. Entrepreneur, this may not be a serious offense, but to the caller, his loss is great.Sylvia and Ed get along day and night, and every little detail matters.Sylvia can say to Ed, "A very polite man called you today," or "A nasty guy called you today, and his name is Clayton." A short Two kinds of comments, but the impact on Clayton is as high as millions of dollars.This is all due to Clayton accidentally touching Mrs. Entrepreneur's whiskers.