Chapter 12 Chapter 11 The Art of Integrity: Win-Win or Multi-Win Results

Once a gentleman speaks a word, it is hard to chase him back; he must keep his words and act with resoluteness. This is the knowledge of being a man, and it is also the knowledge of leaders and employing people.People can't stand without faith.It is difficult for a country, a unit, or an enterprise to stand without credit.The authority established by leaders based on faith has a stronger foundation and is more durable.When talking about credit, Fu Xuan said: "Treat people with faith, but believe in faith; treat people with faith, believe in faith." Treat people with integrity, and people will be honest; treat people with fraud, and people will cheat.

It is said in the book: "The stains on Bai Gui can be rubbed off; the stains on the language are difficult to rub off." Speak and be trustworthy, act resolutely; execute orders if there are orders, and stop them if there are prohibitions; laws and regulations are not easily changed. The system is not easy to change.Leaders need to establish trust in this way.Leaders establish trust from the top, and the people obey it from the bottom; laws and policies are carried out from above, and the people and officials follow from the bottom.Leaders who show their faith to others can get talents; show their faith to the country, they can get the country;

Prussian Field Marshal Blücher was an honest and trustworthy general.On one occasion, he led a large army in a hurry on a rough mountain road, and he had to go to the aid of Wellington as soon as possible.A moment in war is worth a fortune, but by this time the soldiers are exhausted and the roads are muddy, making it difficult for troops to advance quickly.Blücher kept encouraging the soldiers to cheer up: "Hurry up, children—go forward, and hurry up." The soldiers were already sweating and doing their best, and it was impossible to go any faster.Blucher kept encouraging them: "Children! We must move forward at full speed, and we must reach our destination on time. I have promised my brother troops, do you know? You must not let me break my promise!" In Under his inspiration, the soldiers worked hard and finally arrived at the destination on time.

Being able to conquer others and gain their trust can become a good entrepreneur and a good leader.And what can make others tempted is only their own interests.If you want to manage people for your own use, no matter whether it is a big use or a small use, you must always stand on the other side's interests and think about others, not yourself. This is an unshakable principle. Ming Taizu Zhu Yuanzhang once used bold actions to turn the enemy's elite soldiers into his own brave fighters.After he raised troops to break through Caishiji, he drove straight into Jiqing, advancing by land and water, first breaking through Chen Zhaoxian's barracks, and then using them.500 strong and brave soldiers were selected from the surrendered troops and directly included in the army.The 500 people were all frightened and uneasy. After Zhu Yuanzhang observed their inner situation, he planned how to make them stable without fear, trust without doubt.In the end, decide to adopt a strategy of trusting them and incurring their trust in yourself.At night, let them enter the camp area to serve as guards, and he also disarms and goes to bed, and transfers his original staff, leaving only Feng Guoyong to sleep in front of the bed.From then on, people's hearts were settled, and they all believed in his sincerity.When attacking Jiqing, Feng Guoyong led the 500 surrendered troops, charged first, defeated the Yuan army at the foot of Jiangshan, and threatened the city.Soldiers from all walks of life rushed forward quickly and conquered Nanjing in one fell swoop. These 500 people did make great efforts and made great achievements.Therefore, without prestige, one cannot enslave people; without prestige, one cannot make people obey.

Loyalty in words and respect in deeds can work even among a few uncivilized peoples; dishonesty in speech, dishonesty in words, dishonesty in behavior, and lack of respect do not work even in the homeland! In life, some people often like to promise others things casually, but in fact they can't do it. This is called "empty check". This is especially important to avoid as a leader.Some new supervisors, because they believe too much in their own strength, will easily promise their subordinates: "...I can guide you later." However, they often fail to do so.In this way, it is easy to leave an impression of "not keeping promises" in the minds of subordinates.Therefore, for a leader, a blank check must never be written, one is because it loses its rules, and the other is because it breaks promises to others.

Mr. Wang, a young regional marketing director of a foreign trade company, wanted to solve the sales problem of the branch company, so he proposed various plans to the sales department.Every time he went to the head office on a business trip, he said to the salesman: "The sales of product A on my side are not good, and I ask to reduce the supply of this product.", "At present, the sales of product B on my side are not good." The increase in quantity should be the party's increase in supply", "Customers generally request door-to-door delivery, do we consider starting this business, which is convenient for customers and maintains the source of customers." Every time he asks these questions, the sales chief will answer He said: "That's it! Got it, I can think about it." Or "I can discuss it with my boss, and we can discuss it later." In this way, it is always impossible to give him a clear answer.

January and two months passed quickly, and the only changes in sales were those things mentioned in the application.Mr. Wang tried every means to submit a report to the executive director of the head office through the factory manager.After hearing this, the managing director said: "So that's the case, I know. I will make good arrangements and let the sales section chief handle this matter." After hearing the news from the managing director, Mr. Wang was very happy, thinking that the sales problem would soon come to an end. Solved, then told employees and customers that the problem will be solved soon, it is only a matter of time.

After another three months, there was no movement. In the sixth month, there was a small sales change, but it was just superficial work.At this point, the distrust of Mr. Wang by subordinates and customers has become even stronger.In fact, Mr. Wang has indeed made great efforts, but his subordinates and customers still cannot help criticizing him behind his back.Pitiful!The fault is not Mr. Wang himself. Because he was eager to solve the problem, but handled it improperly, he aroused these criticisms in vain. This example is very representative.Many times, when a supervisor hears a subordinate's request, he often thinks that the matter is easy to achieve, so he agrees without considering the various situations in detail.Afterwards, due to the change of the situation, or the wrong judgment, the implementation difficulties occurred, and the subordinates lost their trust.At this time, the only solution is to apologize and sincerely ask your subordinates to forgive.In this way, the subordinates will be relieved.Unfortunately, most supervisors are unwilling to admit their mistakes, but pretend not to know, so there is a reason why subordinates do not trust such supervisors.

As a matter of fact, all those bosses who like to write empty promises end up being betrayed without exception! As a leader, you must have a good memory. You must not only remember the names of your subordinates, but also remember every word you have said to your subordinates.Just remember not to forget what you said, or you will lose your credibility as a leader! Rock is a primary school principal. In order to stimulate the enthusiasm of teachers and students in the school, Rock made a public bet: If the teachers and students in the school read 120,000 pages before October 8, he will crawl to work on the 8th.

All the teachers and students in the school were mobilized and finally finished reading 120,000 pages of books before October 8.Some students called the principal: "Do you climb or not? Does your words count?" Some people persuaded him: "You have achieved the purpose of motivating everyone to study, so don't climb." But Rock firmly said: "A promise is a thousand dollars." , I must crawl to work." True to his word, on the 8th day, Rock really went to school after 2 hours of crawling.During that time, he wore out 4 pairs of gloves, as did his knee pads.When they arrived at the school, all the teachers and students lined up to welcome their beloved principal.

A leader's reputation is a huge influence and an intangible wealth.If a leader can win the trust of his subordinates, everyone will naturally obey and respect him without complaint or regret.On the contrary, if he often fails to keep his word, contradicts what he says and what he says, others will doubt every word he says and everything he does.The Japanese god of management, Matsushita Konosuke, once said: "If you want to make your subordinates believe in yourself, you can't do it overnight. You have to go through a long period of time to fulfill everything you promised and do things with sincerity. Only by being critical can you slowly develop credibility.” If you want to increase your leadership charisma, you must strive to do one thing well: let your partners praise you as a person who walks the talk. If a supervisor is a person worthy of complete trust in the minds of his subordinates, he must be a successful leader.Warren, the most effective management master in the study of leadership and reform?A study conducted by Bennis found that people would rather follow someone they can trust, even if that person disagrees with them, than someone who agrees with them, but often changes sides.Consistency and single-mindedness are two factors of human success.By consistency, Bennis means that leaders need to walk the talk and be seen as trustworthy. How do you make people feel that you are consistent with your words and deeds, and that you are trustworthy? There are five concrete and actionable ways to make leaders trustworthy.They are: the words and deeds of the leaders, the messages conveyed from all aspects, and the goals of the entire organization and the work of communication and management must have a very close relationship, that is, the goals are consistent; the behavior of the leaders should be consistent with What you have said publicly is consistent, that is, words and deeds are consistent; the leader's communication method should be direct and frank, and try to encourage his subordinates to express their opinions, that is, the style is consistent; the leader believes that important people and things should be valued, such as It is said that employees and key members of other organizations should get first-hand information before outsiders, that is, the premise is the same; the leader should be the highest communication officer of an organization and also the spokesperson of the main affairs, that is, the roles are the same.No matter whether it is internal or external communication, you should not pretend to be someone else. Do you really want to earn 100% trust and loyalty?You must demonstrate to the group at all times that you are a trustworthy and good supervisor who is genuine and walks the talk.Achieve: Distinguish between public and private (never mix private affairs with the company's business, they must be clearly separated), be strict with yourself (anything new in the company must be followed by example, do it well, and never destroy what you have done. Promulgated regulations and methods), do not make promises easily (never promise what you cannot achieve), employ people without suspicion (use him, trust him completely, do not trust him, do not use him) and fairness (use fairness and justice principles to manage personnel and the company), will help to improve the trust of your subordinates. Executives should all remember that trust is a valuable asset of a successful leader.Good things don't go out, bad things spread thousands of miles.Therefore, leaders must spend more time cultivating their own credibility over the long term and carefully maintaining their reputation.You have to be more cautious in your words and deeds. A breach of trust may cause fatal injuries that can never be repaired. Therefore, if you want to build your personal credit and improve your credibility, you must pay attention not to make mistakes, and even reach the point where you will never make mistakes.And you have to always ask yourself: "How much do my subordinates trust me?" Even though there are different styles of leadership, every leader has more or less shortcomings.However, successful leaders must have the characteristics of being consistent with their words and deeds.They are consistent with their words and deeds, stick to moral principles, and stand up when necessary to fight and defend the values ​​they firmly believe in. They do not speak or write, but actually do something else.In the current era of radical changes, only in this way can it be easier to win the love and credibility of subordinates. How to build credibility?It should start with every word you have ever said, and start with every action you take, be consistent with your words and deeds, and treat people with integrity.You will find that your sense of responsibility increases and your influence gradually increases.