Chapter 61 Tips for Communicating with Senior Leaders

If you think that hard work will get you ahead in the workplace, then you are wrong.The workplace is a very complicated place, not all talents and abilities determine your future and direction.Here, your personal needs and the needs of the company must have an appropriate combination, and your personal hobbies and the nature of your work may conflict... The fact that sounds more frustrating is that, to some extent, you Your future in the workplace is determined by your leader, so you must satisfy him; you may need to ask your colleagues for their opinions on some things, but no matter what, your promotion or salary increase is ultimately up to him Calculated.

Therefore, if you are in the workplace, you must learn to communicate with leaders properly.My suggestion to you is as follows: You don't necessarily have to wait until the leader calls to walk into his office.If you have a job comment or suggestion, you can knock on his door.I haven't seen any leader's office where subordinates are not allowed to enter. Generally speaking, they welcome you. Actively communicating with the leader can give you a very good impression, because it means that you are working hard-I have no objection to working hard, but the key is to let the leader know this.In addition, knowing all the subordinates is a kind of information and a basic work task that the leader needs to master, so even if you don't ask him, he will take the initiative to talk to you.

Leadership is indeed very important to people in the workplace.As I said before, they have a decisive role in your promotion and salary increase (even if they are not your direct leadership, they have more or less influence). In addition, they are indeed better than you in some aspects; they also play a more important role in work and affairs.In this sense, we must maintain considerable respect for them. But this does not mean that you are humble, because in personality, you are equal.The traditional kind of blindly flattering and agreeing with the leader has no meaning anymore, and you will not leave a deep impression on the leader because of this.

Today's leaders believe that what they need is the kind of knowledgeable and honest subordinates.Going along has no meaning to them except to satisfy their vanity.Therefore, you need to be brave enough to express your views. It's really hard to walk the line between respect and independence.But if you want to win in the workplace, you can only do this.Plus, you can take it as a challenge to do it. Pay attention to the way you speak to the leader.You should get your tone right, your words tactful; you should continue to maintain that balance of respect and independence, and pay special attention to that in your delivery.In addition, in order not to waste the precious time of the leader and to show your language expression skills, you should keep your words short - of course, on the premise of expressing your meaning clearly.

Pay attention to some taboos in speaking.Choose those words that are appropriate, and don't use words that are out of proportion to your position.These words include: "You have worked hard", "I am touched", "whatever", etc., and they will make you look more like a leader. The so-called "correct treatment of criticism and correction" refers to accepting the correct part and rejecting the wrong part of what the leader said. Leaders are responsible and qualified to criticize and correct us as necessary, so that we can make continuous progress.They have more knowledge and experience than us, and they see problems more comprehensively and in-depth, and their perspectives are newer.Therefore, we should not be ashamed, or even resentful, for being criticized; we should be happy that we have once again corrected one of our own mistakes.

When they realize that the leader's point of view is wrong, most people will doubt their own point of view-this kind of doubt is very necessary, the key is not to easily deny their point of view because of doubt.There are also some people who confirm that their views are correct after doubts, but they don't respond at all, as if the leader's words are the golden rule. How can leaders be without mistakes?They just make fewer mistakes than we do.One view is that we find leadership mistakes so hard that we should not miss the opportunity to express ourselves.But I prefer to understand it in another way, that is, I think it is a serious attitude towards work.Do everything to the best of your ability, instead of taking a sloppy coping attitude.

Of course, it is not a very simple matter to raise the problems we have discovered to the leaders.Although we have repeatedly emphasized that leaders should be tolerant, magnanimous and rational, real life is a different story.They are often not so rational when doing things, even more extreme than us. Therefore, we should use a way that is both in line with our identity and acceptable to him to present the mistakes we found and explain why we cannot accept them.Of course, at any time, we should convince people with reason. Never contradict the leader face to face, this will bring harm to both the leader and yourself.Those reckless subordinates who think they are talented and capable often take pleasure in contradicting the leader, because it seems to show that he is indeed talented and different.Maybe it is, but it's not very smart of them to act that way.

If your leader says to you: "It's good to have your own ideas." Under normal circumstances, this is not a polite remark.General leaders like subordinates who have ideas, and they seem to prefer those novelties.Never forget that it is these things that do them good. Therefore, it is a very effective way to win the favor of the leader to provide work advice to the leader - of course, the actual content should also be very good.Before that, though, you have to do a few things.First of all, you should have very mature thinking about your own opinions or suggestions, rather than a flash of inspiration formed hastily.If it’s a suggestion, you’d better tell him not only what your suggestion is, but also why and how it should be done—sometimes, the implementability of an idea happens to be the key to making it good or bad.Secondly, find out the work habits of your leader and grasp the timing of communication.Of course, you can't meet the leader while he's meeting guests or talking on the phone.Try not to interrupt him when he is concentrating on a problem.

Don't express "I'm smarter than you" thoughts.The idea itself is not fact, nor does it do any good.It is a fatal mistake for you.Because this just shows that your original intention of making suggestions to the leader is to show that you are better, not for the work itself. In order to seek a higher position and salary or a better working environment, you may need to make some requests to the leader.Generally speaking, the attitude of the leader to the subordinate who made the request is: understanding, but also very embarrassing.Leaders feel embarrassed for a variety of reasons, some of which have nothing to do with subordinates and others that do.In order to make your request easier to be accepted by the leader, you need to pay attention to some techniques for making requests:

(1) Do not make excessive or unrealistic demands Not only will the leader fail to meet your demands, but he will also resent you for it.It can easily make your relationship with the leader sour. (2) Pay attention to your wording No matter how reasonable you think your request is, try to speak to the leader in a negotiable tone.Don't make the leader feel threatened or ordered to meet your demands.He will unconsciously refuse your request, even without too many reasons.