Chapter 28 Chapter 5 Let the other party keep his face

A few years ago, the American General Electric Company encountered a very difficult thing to deal with, that is, they planned to remove Steinmitz from the ministerial position. For the knowledge of electricity, Steinmitz can be regarded as a first-class talent.However, he served as the head of the accounting department, but he was worthless.Since Steinmitz is a rare talent in electricity and is very sensitive, the company dare not offend him.Therefore, the company specially gave him a new title, asking him to be the consulting engineer of GENERIC, and assigning someone else to be the minister of that department.

Stemmitz is happy! The executives of the strange company are also very satisfied.Because they moved a senior staff member with eccentricities in a peaceful atmosphere-and nothing unpleasant happened between them, because they let Stanmizi save his face How important it is to take care of a person's face!But among us, very few people have thought of it.We trample on other people's feelings, leave no leeway, find fault with others, or intimidate them!To criticize his children, or his servants, in front of others, with no regard for their self-respect! In fact, we only need to spend a few minutes to think about it, and then say one or two words of compassion to understand the other party's point of view

, can relieve a lot of stinging. Next time we need to fire a servant or employee, we should remember how to do it. Now I am quoting a letter from my accountant "Grache": "It is not fun to fire an employee. It is certainly not fun to be fired. The business I am in charge of is seasonal. Yes, so every March, I need to fire a group of employees. In our industry, there is a saying - "no one wants to handle the axe".As a result, a habit is formed, and the sooner it is resolved, the better.When I fire an employee, I always say something like, "Sit down, it's the end of the season and we don't seem to have much work for you."Of course, I believe you also know in advance that we only ask you to help when we are too busy. "

The impact of the words I have asked for on these people is a disappointment, a feeling of dismissal.Most of them have spent their lives in the accounting industry for a living.They don't seem particularly fond of the institutions that dismissed them hastily. Recently, when it came to laying off those extra hires, I used a little bit of tact, calling them in after I'd gone through everyone's performance for the season.My conversation with them went like this: "Mr. So-and-so, your work performance this season is very good.Last time, I sent you to Zuwak City to do the job. It was really difficult, but you managed it with great vigor. The company is really lucky to have a talent like you.You are very capable, you have a bright future, and you will be welcomed wherever you go.The company believes in you very much, is very grateful to you, and hopes that you can come to play often when you are free! "

What was the result?These dismissed people seem to feel much more comfortable, and they no longer feel that they have been wronged.They know that if there is a job here again in the future, they will be invited again.When we brought them back for season two, they treated us like that A company with a more cordial feel. The late Mr. Marlowe had a wonderful ability to persuade two incompatible life and death enemies... How did he do it?He takes care to find out the facts which are reasonable to both parties, and he approves of this until both parties are satisfied.And no matter how it is resolved in the end, he will never say that any party is at fault.

Every arbitrator knows how to save their face. The truly great people in the world don't just focus on their own achievements.For example, there is the fact that: After hundreds of years of hostility, the Turks decided in 1922 to expel the Greeks. Turkish President Kemal said sadly to the soldiers: "Your destination is the Mediterranean Sea." With such a sentence, one of the most intense wars in modern history began. The result of this war, Turkey won, when Greece When the two generals "Tecopis" and "Diani" surrendered to Kevir, they were insulted by the Turkish people along the way.

However, Kemal did not pretend to be a winner, showing a proud attitude. He shook their hands and said, "Please sit down, you two must be tired!" After talking about the situation of the war, Kemal said in order to reduce their psychological pain, "War is like a competition." In competitions, sometimes even the best players will fail.” Although Kemal won a glorious victory, he remembered this important rule... which is the rule in our fifth chapter, which is: Take care of each other's face.